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Customer Service Professional Jobs in Wisconsin (NOW HIRING)

RSR Group

Service Professional - Midwest

Milwaukee, WI · On-site

$14.75 - $18.75/hr

Prospects for new customers, increasing sales and profit. Regularly contacts existing customers ... Meets individual service professional's goals as established by the Sales Management. Provides ...

hawx

Service Professional

Janesville, WI · On-site

$19 - $25/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

Hawx Pest Control

Service Professional

Janesville, WI · On-site

$19 - $25/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

Hawx Pest Control

Service Professional

Janesville, WI · On-site

$19 - $25/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

hawx

Service Professional

Janesville, WI · On-site

$19 - $25/hr

You bring the right attitude and customer service experience, and we will provide the training to ... You will exemplify excellent customer service and professionalism while following a daily schedule ...

IJL Select

Client Service Professional

Milwaukee, WI · On-site

$40K - $60K/yr

In addition, you need to have been in a customer service and/or sales role for at least two years, ideally working with professional, upscale clientele. You should be self-motivated, goal oriented ...

IJL Select

Client Service Professional

Milwaukee, WI · On-site

$40K - $60K/yr

In addition, you need to have been in a customer service and/or sales role for at least two years, ideally working with professional, upscale clientele. You should be self-motivated, goal oriented ...

IJL Select

Client Service Professional

Milwaukee, WI · On-site +1

$40K - $60K/yr

In addition, you need to have been in a customer service and/or sales role for at least two years, ideally working with professional, upscale clientele. You should be self-motivated, goal oriented ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Wisconsin

Customer Service Professional information

See Wisconsin salary details

$10

$17

$26

How much do customer service professional jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service professional in Wisconsin is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Wisconsin?

The most popular types of Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Customer Service Professional jobs?

Cities in Wisconsin with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $35,662 per year, or $17.1 per hour.

Customer Service Professional

Iron Mountain Refrigeration and Equipment LLC

Pleasant Prairie, WI • On-site

$50K - $55K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

We're looking for a motivated individual who is eager to grow both personally and professionally to provide exceptional customer service with strong confidence answering and making phone calls!
About Iron Mountain Refrigeration and Equipment, LLC
Welcome to Iron Mountain Refrigeration & Equipment, where family values and exceptional service come together to create a unique shopping experience. Based in Pleasant Prairie, Wisconsin, our family-owned and operated business specializes in commercial refrigeration solutions with a comprehensive product line that includes everything from beverage coolers and commercial refrigerators to back bar coolers and display freezers. While we take pride in offering an extensive range of high-quality products tailored to meet diverse needs, it's our commitment to exceptional customer service that truly sets us apart. Our dedicated team is here to provide personalized assistance and support, ensuring that every customer receives the attention and care they deserve. At Iron Mountain Refrigeration & Equipment, we're not just delivering products-we're building lasting relationships grounded in trust and excellence.
Description
Are you a dedicated, growth-oriented individual seeking an exciting new challenge? Do you thrive in a fast-paced, dynamic environment where every day brings new opportunities to learn and grow? If you're ready to take on a career that offers growth potential and the chance to make a real impact, we want to hear from you!
At Iron Mountain Refrigeration & Equipment, we believe in empowering our team members to use their strengths to drive success. We foster an environment that encourages innovation and values contributions from every member of the team. As part of our ongoing growth, we're looking for a motivated individual who is eager to grow both personally and professionally. If you're ready for a position that will challenge you, support your development, and reward your hard work, keep reading!
The ideal candidate must be adaptable to changing responsibilities, thrive in a fast-paced environment, and be willing to take on new tasks as the company evolves. This is not a typical, monotonous role - expect plenty of learning opportunities and a chance to build a career with us!
Key Responsibilities:

  • Answer and make customer calls and emails in a professional and timely manner.
  • Follow up on product inquiries and sales questions, providing accurate and clear information.
  • Process customer orders over the phone, including payment handling.
  • Assist customers with troubleshooting technical issues over the phone.
  • Keep accurate, thourough records of all customer interactions and communications.
  • Assist with daily order processing, shipment coordination, and file maintenance.
  • Track shipments and collaborate with freight terminals for timely delivery updates throughout each day.
  • Handle shipping damage notifications and communicate with internal teams and carriers.
  • Participate in local outreach and networking events, which may occasionally require evening or weekend availability.
  • Perform additional office tasks as needed to support team goals.
Qualifications & Skills:
  • Minimum 3 years of previous customer service experience, with significant phone support history.
  • Proficient in Microsoft Office Suite with strong computer skills.
  • Exceptional organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Ability to listen to and apply verbal and written instruction and feedback professionally.
  • Fluency in Spanish and experience with warehouse operations are a plus.
  • High school diploma or equivalent (required)
Job Details:
  • Full-time position
  • Shift: 8:00 AM - 4:00 PM, weekdays
  • In-office position (no remote work available)
Benefits:
  • 401(k) with company matching
  • Health, dental, and vision insurance
  • Paid time off
  • Career development opportunities

Salary
$50,000 - $55,000 per year

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