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Customer Service Printing Jobs in Georgia (NOW HIRING)

Duncan-Parnell Inc

Customer Service Associate

Savannah, GA · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Clayton Digital has built an outstanding reputation for large-format printing, reprographics ... As part of the growth process, we have the need to add a Customer Service Associate to the team in ...

DUNCAN PARNELL INC

Customer Service Associate

Savannah, GA · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Clayton Digital has built an outstanding reputation for large-format printing, reprographics ... As part of the growth process, we have the need to add a Customer Service Associate to the team in ...

Duncan Parnell

Customer Service Associate

Savannah, GA · On-site

$13.75 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Clayton Digital has built an outstanding reputation for large-format printing, reprographics ... As part of the growth process, we have the need to add a Customer Service Associate to the team in ...

Taylor Corporation

Customer Service Coordinator

Duluth, GA · On-site

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Taylor Print & Visual Impressions, a division of Taylor Corporation, is seeking a Customer Service Coordinator to manage and coordinate customer projects from order intake through production and ...

Alphabe Insight

Customer Service Assistant

Atlanta, GA · On-site

$48K - $51K/yr

Customer Service Assistant Blue Print Out is a forward-thinking organization dedicated to helping brands elevate their visibility through strategic marketing, innovative planning, and detail-oriented ...

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All JobsCustomer Service Printing JobsCustomer Service Printing Jobs in Georgia

Customer Service Printing information

What is a customer service printing job?

Customer Service Printing jobs involve assisting customers with their printing needs, answering inquiries, processing orders, and resolving issues related to print products and services. People in these roles often work in print shops, office supply stores, or printing companies, and may handle tasks such as quoting prices, managing print jobs, and ensuring customer satisfaction. Strong communication skills, attention to detail, and knowledge of printing processes are essential for success in this field.

What skills and qualifications are needed for a customer service printing job?

To thrive as a Customer Service Printing Specialist, you need strong communication skills, attention to detail, and a basic understanding of printing processes, often supported by a high school diploma or equivalent. Familiarity with print management software, order tracking systems, and digital printing equipment is typically required. Exceptional problem-solving abilities, patience, and the ability to manage multiple priorities help individuals excel in serving clients and resolving issues. These skills ensure accurate order fulfillment, positive customer experiences, and smooth coordination between clients and production teams.

What are common challenges in a customer service printing job and how can I prepare for them?

In a Customer Service Printing role, you may frequently encounter tight deadlines, last-minute order changes, and the need to clearly communicate technical printing details to customers with varying levels of knowledge. Balancing multiple projects while maintaining high-quality service can be demanding, so strong organizational skills and adaptability are essential. Familiarizing yourself with common printing processes and terminology, as well as developing effective problem-solving strategies, will help you excel and provide exceptional support to both customers and production teams.

What is the difference between Customer Service Printing vs Customer Support Specialist?

AspectCustomer Service PrintingCustomer Support Specialist
CredentialsBasic computer skills, knowledge of printing processesTechnical knowledge, communication skills
Work EnvironmentPrint shops, production facilities, customer service desksCall centers, help desks, online support platforms
Industry UsagePrinting, publishing, graphic designTechnology, software, hardware support
Search/Comparison IntentUnderstanding printing customer service rolesTechnical support roles in customer service

Customer Service Printing focuses on assisting clients with printing orders, product inquiries, and order management within print-related industries. Customer Support Specialist typically handles technical issues, troubleshooting, and support for products or services across various industries. While both roles involve customer interaction, Customer Service Printing emphasizes print-specific knowledge, whereas Customer Support Specialists require broader technical expertise.

How can I get started in customer service printing jobs?

To start a customer service printing job, gain experience with printing equipment and software such as Adobe Photoshop or Illustrator. Entry-level positions often require a high school diploma or equivalent, and developing good communication and problem-solving skills can improve your chances of employment. Some roles may also require basic knowledge of print production processes and attention to detail.

What are popular job titles related to Customer Service Printing jobs in Georgia?

For Customer Service Printing jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Customer Service Printing jobs in Georgia look for?

The top searched job categories for Customer Service Printing jobs in Georgia are:

What cities in Georgia are hiring for Customer Service Printing jobs?

Cities in Georgia with the most Customer Service Printing job openings:

Customer Service Printing jobs near you
Infographic showing various Customer Service Printing job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Service Associate

Duncan-Parnell Inc

Savannah, GA • On-site

$13.75 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Clayton Digital Reprographics has officially joined the Duncan-Parnell family of companies via acquisition. Clayton Digital has built an outstanding reputation for large-format printing, reprographics, signage, and document management services throughout the Savannah, GA and Statesboro, GA markets.
Duncan-Parnell is excited to have a presence in Savannah with such a quality team. This partnership will yield expanded production capacity, enhance service capabilities and continued investment in technology and resources. As part of the growth process, we have the need to add a Customer Service Associate to the team in Savannah, GA.
This is a great opportunity for someone who enjoys helping customers, staying organized, and being part of a collaborative local team. The role offers variety each day, with the chance to support customers directly while contributing to the continued growth of Duncan-Parnell's Savannah operations.
Position Overview
The Customer Service Associate is responsible for supporting the daily operations of the Savannah branch and helping maintain a smooth, efficient business workflow in a team-oriented environment. This position is Monday through Friday, 7:30 a.m. to 4:30 p.m., with a one-hour lunch break. Primary duties include assisting customers at the front counter, answering incoming calls, billing completed customer orders, creating COD accounts, submitting and filing required paperwork, maintaining the retail area, receiving incoming packages, shipping occasional orders, and printing and binding construction documents as needed.
Duties & Responsibilities
  • Greet customers with enthusiasm and take care of their requests with an upbeat attitude
  • Answer phone and emails in a courteous, timely manner
  • Maintain communication with employees in different branches
  • Bill all orders in the ERP system (P21) as well as other daily electronic entries
  • Notify customers when orders are ready
  • Restock retail area when stock is low
  • Update item pricing and signage as needed
  • Maintain a clean environment for customers and employees
  • MS Teams calls when meetings are assigned
  • Shipping and receiving inventory
  • Printing orders as assigned
  • Replenish office items when out of stock
  • Monthly inventory counts

Requirements
  • General computer skills
  • High School graduate or equivalent
  • Must be dependable and arrive at work on time
  • Must have a positive and helpful attitude
  • Willingness to learn and attention to detail
  • Independent worker with ability to be resourceful
  • Ability to work intentionally without guidance after training
  • Capable of prospecting new customers for business
  • Construction industry knowledge is a plus

Benefits Include:
  • Medical, dental, vision, life, and long-term disability insurance available
  • Medical and dependent care FSA or HSA
  • 401(k) Retirement Plan
  • PTO and Holidays
  • Paid Parental Leave

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities

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