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Customer Service Operations Jobs in Texas (NOW HIRING)

Mustang Cat

Standard Jobs Coordinator

Houston, TX · On-site

$18 - $23/hr

... the service standards, maintenance processes, and operational efficiency that keep our customers running strong. Apply today and let's talk! Check out the Mustang Cat Anthem to see our mission in ...

Albertsons

Service Operations Assistant

Dallas, TX

Position Summary The Service Operations Assistant supports front-end and service operations, ensuring a smooth, efficient, and customer-focused experience. This role assists store leadership in ...

Cary Services, Inc.

Be Seen First

Service Operations Manager

Midland, TX · On-site

$90K - $110K/yr

Must exhibit strong customer relation skills and be the main point of contact for our customers in emergency situations. * After being taught, a HVAC/R Service Manager must have a mastery level ...

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$9

$19

$37

How much do customer service operations jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for customer service operations in Texas is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in Customer Service Operations, and how are they typically addressed?

Professionals in Customer Service Operations often encounter challenges such as managing high call volumes, resolving complex customer issues, and maintaining service quality across multiple channels. These challenges are typically addressed through robust training programs, implementation of customer relationship management (CRM) systems, and close collaboration with cross-functional teams like IT and Quality Assurance. Regular feedback sessions and performance metrics help identify areas for improvement, ensuring that both customer satisfaction and operational efficiency remain high.

What is customer service operations?

Customer service operations involve managing and coordinating the activities that support customer interactions, such as handling inquiries, resolving issues, and ensuring customer satisfaction. This role often requires skills in communication, problem-solving, and familiarity with customer management tools like CRM systems. It is essential for maintaining positive customer relationships and supporting business goals.

What are Customer Service Operations?

Customer Service Operations refer to the processes, teams, and strategies that organizations use to deliver support and service to their customers. This includes managing customer inquiries, resolving issues, implementing service policies, and utilizing technology to ensure efficient and effective customer interactions. The goal of customer service operations is to enhance the customer experience, improve satisfaction, and support business objectives. These operations often involve collaboration between various departments and the use of tools like CRM systems and help desks.

Is CSR a good entry level position?

Customer Service Representative (CSR) roles are commonly considered good entry-level positions because they require minimal prior experience and focus on communication, problem-solving, and customer interaction skills. These roles often provide on-the-job training and can serve as a stepping stone to other positions in customer support or management.

What is the difference between Customer Service Operations vs Customer Support Specialist?

AspectCustomer Service OperationsCustomer Support Specialist
Primary FocusOverseeing customer service processes, managing teams, and improving service efficiencyProviding direct assistance to customers, resolving issues, and answering inquiries
Required SkillsLeadership, process management, communication, and problem-solvingTechnical knowledge, communication, troubleshooting, and customer interaction skills
Work EnvironmentTeam management, coordination, and strategic planning in office or remote settingsDirect customer interaction via phone, email, or chat
Common UsageIn organizations focusing on customer service strategy and operationsIn roles focused on customer issue resolution and support

Customer Service Operations involves managing and optimizing customer service processes, while Customer Support Specialists focus on directly assisting customers with their issues. Both roles require strong communication skills, but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive in Customer Service Operations, and why are they important?

To thrive in Customer Service Operations, you need strong problem-solving abilities, communication skills, and a background in business administration or a related field. Familiarity with customer relationship management (CRM) systems, help desk software, and sometimes certifications like ITIL or COPC are typically required. Outstanding interpersonal skills, patience, and the ability to manage stress help professionals excel in handling customer concerns and leading teams. These skills are crucial for ensuring efficient service delivery, high customer satisfaction, and smooth operational workflows.
What are the most commonly searched types of Customer Service Operations jobs in Texas? The most popular types of Customer Service Operations jobs in Texas are:
What are popular job titles related to Customer Service Operations jobs in Texas? For Customer Service Operations jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations jobs in Texas look for? The top searched job categories for Customer Service Operations jobs in Texas are:
Customer Service Operations jobs near you
Infographic showing various Customer Service Operations job openings in Texas as of June 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,631 per year, or $19.1 per hour.
Customer Service & Operations Coordinator

Customer Service & Operations Coordinator

Air Liquide

Houston, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Air Liquide rating

7.3

Company rating: 7.3 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

61st of 91 rated chemical manufacturers

Job description

R10094131 Customer Service & Operations Coordinator (Open)

Location:

Houston, TX (HO) - Bulk cryo logistics - Maritime

The Innovation and Development Division (IDD) drives the innovation strategy for the Hubs and Operations, and contributes to the Group's transformation. It is responsible for imagining, developing and incubating new solutions until they are brought to market, particularly when it comes to offers with a high technological content (including digital and IT). IDD gathers more than 3,000 employees from 70 nationalities at 60 sites.

How will you CONTRIBUTE and GROW? The core duties of this position involve overseeing logistics, certifications, purchase orders, and customer requests across the North America region.
This role strives to maintain high service standards and ensure customer satisfaction in alignment with Air Liquide's established procedures and policies.At Air Liquide, we RESPECT, HONOR and VALUE diversity. Air Liquide is Hiring for a Customer Service & Operations Coordinator - Houston, TX. We are looking for you !

  • Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

  • Support for Parents:We offer up to 14-week paid child birth benefits to support growing families.

  • Future Security:401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

  • Early Access: Your benefits start after just 30 days of employment ( Day 1 for Air Liquide) / Your benefits start after just 1 day of employment

Recruiter: Deondre Taylor | Deondre.Taylor@Airliquide.com| (302) 277-2429

  • First point of contact with clients and global Business Development Managers

  • Providing quotation to meet customer requests & Process sales orders

  • Assist with all business operational activities, certification of assets, and working with local Airgas filling facilities to ensure assets are filled and mobilized to offshore standards, including but not limited to IMCA & BS12021

  • Provide excellent service and maintain good relations with all customers

  • Participate in team meetings as required, including UK and Regional for all Offshore Energies activities

  • Manage logistics to meet customer requirements and assist in the creation of freight related documentation

  • Source quotes from freight companies to ensure competitive offers are received

  • Participate in continuous improvement initiatives as required

  • Maintain accurate records for all invoices, payments and customer documentation

  • Assist with the month end process, ensuring procurement costs are accounted for in the ERP system.

  • Participate in month end process and ensure month end billing is completed on time

  • Participate in credit collection process along with the credit control department

  • Provide support as per business needs

__________________Are you a MATCH? Required Qualifications:
  • At least 3 years experience Logistics, Supply Chain, or Business

  • Team player

  • Task oriented and focused on delivering results

  • Strong time management skills & ability to manage competing priorities in a fast paced environment

  • Confident with the operation of Google Office applications

  • Comfortable working independently and as part of a small established team

  • Residency in Houston is preferred, with willingness travel in the Houston metropolitan area

Preferred Qualifications:

  • Degree in Logistics, Supply Chain, or Business

  • Excellent communication skills Spanish Bilingual a plus

Our Differences make our Performance


At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.


We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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