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Customer Service Operations Manager Jobs in Victoria, TX

Tru Fit Athletic

Club Operations Manager

Victoria, TX · On-site

$16/hr

Qualifications - Experience in operations, facilities, or customer service leadership. - Detail-oriented, hands-on, and solutions-focused. - Strong time management and communication skills. About ...

SUPPLY.com

Field Operations Manager

Victoria, TX · On-site

$4.5K - $8.0K/mo

We exist to make our customers' complex projects simple, successful, and sustainable. We ... Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ...

HP Products

Field Operations Manager

Victoria, TX · On-site

$4.5K - $8.0K/mo

We exist to make our customers' complex projects simple, successful, and sustainable. We ... Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and ...

InvoCare

Customer Service

Victoria, TX · On-site

$11.75 - $16.25/hr

Meeting with our customers in the service drive ... Arranging the purchase of a client's current vehicle for our pre-owned operation * Retaining the ...

InvoCare Australia Pty Ltd

Customer Service

Victoria, TX · On-site

$11.75 - $16.25/hr

... operation 5) Retain the unexpected customers that we haven't seen since they initially purchased from us 6) Save our CSI standings by contacting those customers with pending mileage penalties

INVOCARE LIMITED

Customer Service

Victoria, TX · On-site

$15 - $20.25/hr

... operation 5) Retain the unexpected customers that we haven't seen since they initially purchased from us 6) Save our CSI standings by contacting those customers with pending mileage penalties

Lowe's Market

Customer Service Clerk

Yorktown, TX · On-site

$13 - $15.75/hr

Store Manager / Assistant Manager - Teammates Supervised: None - Inter-Relationships: Frequent ... Knowledge of retail operations. Ability to work independently and deal with a variety of concrete ...

Southern Multifoods, Inc.

Customer Service/Cashier

Victoria, TX · On-site

$12.25 - $15.75/hr

Must have basic knowledge of fast food operation and field knowledge of cash register and front ... Ensure customer satisfaction by providing quick, efficient service and quality products. * Provide ...

Home Depot

Customer Service/Sales

Victoria, TX · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Victoria, TX · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

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All JobsCustomer Service Operations JobsCustomer Service Operations Manager JobsCustomer Service Operations Manager Jobs in Victoria, TX

Customer Service Operations Manager information

See Victoria, TX salary details

$41.6K

$115.5K

$126.5K

How much do customer service operations manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for customer service operations manager in Victoria, TX is $115,488.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,100.00 and $125,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a customer service operations manager, and how can they be addressed?

Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.

What are the key skills and qualifications needed to thrive as a customer service operations manager, and why are they important?

To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.

What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?

AspectCustomer Service Operations ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvementManages daily team operations, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in large organizations across retail, telecom, and service industriesFound in various industries, often in call centers or customer support teams

The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.

What is a customer service operations manager?

A customer service operations manager oversees the daily functions of customer service teams, ensuring efficient handling of customer inquiries, complaints, and support processes. They often analyze performance metrics, implement policies, and coordinate with other departments to improve customer satisfaction and operational efficiency. Strong leadership, communication skills, and familiarity with customer service tools are essential for this role.

What cities near Victoria, TX are hiring for Customer Service Operations Manager jobs?

Cities near Victoria, TX with the most Customer Service Operations Manager job openings:

Customer Service Operations Manager jobs near you
Infographic showing various Customer Service Operations Manager job openings in Victoria, TX as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $115,488 per year, or $55.5 per hour.

Club Operations Manager

Victoria, TX • On-site

Tru Fit Athletic
See more jobs at Tru Fit Athleticexternal

$16/hr

Full-time, Part-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Operations Manager
Join the Founding Team at TruFit Victoria!
TruFit Athletic Clubs is expanding - and our newest location, Victoria, is coming soon! We're building a passionate, service-driven team to bring our mission of helping people be their best selves to this community.
If you're energetic, team-oriented, and ready to grow your career in fitness, this is your chance to be part of something new from day one.
Now hiring for all positions!
  • Front Desk / Service Representatives
  • Personal Trainers & Fitness Managers
  • Operations & Club Management

Apply today to join TruFit Victoria - where growth, opportunity, and purpose come together.
Opening later this year!
Why Join TruFit Athletic Clubs?
- Growing and So Can Your Career. Opening new clubs. Developing leaders. Competitive Benefits: Health coverage for FT & PT, EAP, 401k, Holiday Pay, PTO, and more.
- Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion.
- Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!
- Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals.
Key Responsibilities
- Ensure smooth execution and maintenance of daily club operations.
- Oversee scheduling, supplies, and front desk staffing.
- Support safety, cleanliness, and facility presentation standards.
Qualifications
- Experience in operations, facilities, or customer service leadership.
- Detail-oriented, hands-on, and solutions-focused.
- Strong time management and communication skills.
About TruFit Athletic Clubs
At TruFit Athletic Clubs, we're a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability.
We believe in living our values every day:
- Integrity - We do what's right, not what's easy.
- Service - We put our teammates and members first in every interaction.
- Courage - We lead with strength, even in uncertainty.
- Responsibility - We take ownership of our roles, results, and relationships.
- Passion - We bring energy, purpose, and positivity to every space we enter.
From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships.
Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals.
Requirements
  • High School Diploma or GED required
  • CPR certified

Integrity Service Courage Responsibility Passion. We are proud to be an equal-opportunity employer.
Salary Description
Starting at $16/hour, bonus + commission

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