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Customer Service Operations Manager Jobs in Perryopolis, PA

XPO Logistics

Manager, Freight Operations

Irwin, PA · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Handle the efficiency and effectiveness of the delivery service provided to our customers * Guide ... Mentor and manage all personnel working at the facility Freight Operations Managers are required to:

TGG Accounting

Customer Service

Penn, PA · On-site

$75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service/Account Manager - No Cold Calling - All Established Accounts On Site in Pittsburgh ... Partner directly with engineering and operations to shape customized solutions for demanding ...

TGG Accounting

Customer Service

Penn, PA · On-site

$75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service/Account Manager - No Cold Calling - All Established Accounts On Site in Pittsburgh ... Partner directly with engineering and operations to shape customized solutions for demanding ...

Apex Companies

W/WW Operations Manager

Greensburg, PA · On-site +1

  • Medical

  • Dental

  • Life

  • Retirement

... operations and maintenance services. This role will supervise certified and non-certified ... customers, and communities. We do not discriminate based on gender, race or color, ethnicity or ...

Apex Companies

W/WW Operations Manager

Greensburg, PA · On-site

... operations and maintenance services. This role will supervise certified and non-certified ... customers, and communities. We do not discriminate based on gender, race or color, ethnicity or ...

Matthey

Regional Customer Service Manager

Smithfield, PA · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Collaborating with Sales, Operations, Finance and Supply Chain teams to manage customer demand,ordersand shipment activities. * Managing customer service processes within SAP, resolving ...

Home Depot

Customer Service

Washington, PA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service

Uniontown, PA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service

Greensburg, PA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service

Bethel Park, PA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service

Uniontown, PA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service

Greensburg, PA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service

Bethel Park, PA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service

Mckeesport, PA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service

North Versailles, PA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Floor & Décor

Customer Service Supervisor

Bethel Park, PA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A member of the store Junior Management Team. * Act and work in a manner that is consistent with ... One year customer service/cashier supervisory experience and proven ability direct operations.

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Showing results 21-40

All JobsCustomer Service Operations JobsCustomer Service Operations Manager JobsCustomer Service Operations Manager Jobs in Perryopolis, PA

Customer Service Operations Manager information

See Perryopolis, PA salary details

$39.4K

$109.6K

$120K

How much do customer service operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer service operations manager in Perryopolis, PA is $109,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,700.00 and $118,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations manager, and why are they important?

To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.

What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?

AspectCustomer Service Operations ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvementManages daily team operations, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in large organizations across retail, telecom, and service industriesFound in various industries, often in call centers or customer support teams

The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.

What are some common challenges faced by a customer service operations manager, and how can they be addressed?

Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.

What cities near Perryopolis, PA are hiring for Customer Service Operations Manager jobs?

Cities near Perryopolis, PA with the most Customer Service Operations Manager job openings:

Customer Service Operations Manager jobs near you
Infographic showing various Customer Service Operations Manager job openings in Perryopolis, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $109,569 per year, or $52.7 per hour.

Manager, Freight Operations

XPO Logistics

Irwin, PA • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 17 days ago

XPO rating

7.0

Company rating: 7.0 out of 10

Based on 223 frontline employees who took The Breakroom Quiz

213th of 362 rated logistics

Job description

What you'll need to succeed as a Freight Operations Manager at XPO
Minimum qualifications:
  • 4 years of related work experience
  • Supervisory or management experience
  • Experience in the less-than-truckload (LTL) industry
  • Experience with hazardous materials regulations, OSHA and Department of Transportation (DOT) rules and regulations

Preferred qualifications:
  • Bachelor's degree, 4 years of related work experience or equivalent military experience
  • LTL freight management and/or service center/management experience
  • Experience driving a forklift
  • Strong interpersonal and management skills; ability to effectively lead, coach and influence employees
  • Excellent verbal and written communication skills; ability to present clean, organized and thorough information and data appropriate for the intended audience

About the Freight Operations Manager job
Pay, benefits and more:
  • Competitive compensation package
  • Full health insurance benefits available on day one
  • Life and disability insurance
  • Earn up to 15 days of PTO over your first year
  • 9 paid company holidays
  • 401(k) option with company match
  • Education assistance
  • Opportunity to participate in a company incentive plan

What you'll do on a typical day:
  • Handle the efficiency and effectiveness of the delivery service provided to our customers
  • Guide the complete daily operations of the service center
  • Oversee revenue, profit and cost controls
  • Ensure proper staffing, utilization and management of personnel
  • Mentor and manage all personnel working at the facility

Freight Operations Managers are required to:
  • Frequently lift up to 50 lbs. and occasionally greater than 75 lbs.
  • Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
  • Work outdoors in inclement weather
  • Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.

What XPO employees say

Pay

Benefits

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About XPO

Sourced by ZipRecruiter

Founded in Greenwich, Connecticut, XPO Logistics, Inc., operating under the brand name XPO, is a one of the leading companies in the transportation and logistics sector. Operating its services in 30 countries, the company employs the use of ground-breaking technology in providing a broad suite of logistics services including supply chain management, freight brokerage, last mile logistics, and intermodal and drayage transportation. XPO's impressive history dates back to 2011 and within its relatively short existence, it has made a series of acquisitions to consolidate its top-notch range of services. Their mission is to provide outstanding results to customers by envisioning and implementing significant advancements in freight transportation and logistics.

Industry

Import-export

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US

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