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Customer Service Operations Manager Jobs in Perryopolis, PA

Amazon

Operations Manager

North Versailles, PA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

North Versailles, PA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

North Versailles, PA · On-site

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

Amazon

Operations Manager

Mckeesport, PA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will ...

SMS group Inc

Operations Manager

Washington, PA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... plant operations, and office management for the branch facility and other assigned projects in ... customer and division requirements. * Maintain, control and monitor the quality of service and ...

Eaton

Operations Manager

Washington, PA · On-site

$113K - $165K/yr

  • Medical

  • Retirement

... customer requirements * Monitor and drive performance through key operational metrics including ... Execute and manage production schedules, balancing demand, capacity, and resources to achieve on ...

Ulta Beauty

Operations Manager

Greensburg, PA · On-site

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty, Inc.

Operations Manager

Greensburg, PA

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

Ulta Beauty, Inc.

Operations Manager

Greensburg, PA

GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty ... Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated ...

XPO

Manager, Freight Operations

North Huntingdon, PA · On-site

  • Medical

  • Life

  • Retirement

  • PTO

Handle the efficiency and effectiveness of the delivery service provided to our customers * Guide ... Mentor and manage all personnel working at the facility Freight Operations Managers are required to:

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All JobsCustomer Service Operations JobsCustomer Service Operations Manager JobsCustomer Service Operations Manager Jobs in Perryopolis, PA

Customer Service Operations Manager information

See Perryopolis, PA salary details

$39.4K

$109.6K

$120K

How much do customer service operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer service operations manager in Perryopolis, PA is $109,569.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,700.00 and $118,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations manager, and why are they important?

To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.

What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?

AspectCustomer Service Operations ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvementManages daily team operations, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in large organizations across retail, telecom, and service industriesFound in various industries, often in call centers or customer support teams

The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.

What are some common challenges faced by a customer service operations manager, and how can they be addressed?

Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.

What cities near Perryopolis, PA are hiring for Customer Service Operations Manager jobs?

Cities near Perryopolis, PA with the most Customer Service Operations Manager job openings:

Customer Service Operations Manager jobs near you
Infographic showing various Customer Service Operations Manager job openings in Perryopolis, PA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $109,569 per year, or $52.7 per hour.

Turbine Service Operations Manager - Project Planning

Siemens Energy, Inc.

Mount Pleasant, PA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Siemens Energy rating

8.3

Company rating: 8.3 out of 10

Based on 87 frontline employees who took The Breakroom Quiz

114th of 489 rated machine equipment manufacturers

Job description

How You'll Make an Impact
  • Manage and develop a team of Turbine Service (TS) Project Engineers (PE) regarding planning of outage support.
  • Act as point of contact to TS employees and internal contacts to resolve issues in the field in order to satisfy internal and external stakeholders.
  • Periodically visits field projects to review onsite progress and operations, observe first-time evolutions with new tooling or processes, and to meet with internal and external customers.
  • Support technical sales at customer meetings and review of cost estimates as required.
  • Collaborate with development groups in support of new tooling and processes.
What You Bring
  • Bachelor's degree in mechanical engineering or equivalent experience related to the field.
  • 8+ years' industry experience including project management background.
  • Detailed knowledge and understanding of Turbine Service capabilities and product offerings.
  • Strong communication and collaborative approach to working with diverse teams.
  • Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.
About the Team
Gas Services
Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
Rewards
  • Career growth and development opportunities; supportive work culture
  • Company paid Health and wellness benefits
  • Paid Time Off and paid holidays
  • 401K savings plan with company match
  • Family building benefits
  • Parental leave
https://jobs.siemens-energy.com/jobs
Equal Employment Opportunity Statement
Siemens Energy and Siemens Gamesa Renewable Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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