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Customer Service Operations Manager Jobs in Hallandale, FL

Uloop Inc.

Branch Operations Manager

Miami, FL · On-site

$50 - $70/hr

Branch Operations Manager - Miami, FL This position requires managing all inside sales and service operations at the branch, ensuring continuity between sales and service to meet customer ...

New

Burlington

Operations Service Manager

Sunrise, FL · On-site

$26.15 - $34.85/hr

Position Overview As an Operations Manager, you'll be responsible for ensuring that associates are delivering excellent customer service and a high degree of professionalism, managing Back of the ...

Burlington

Operations/Service Manager III

Lauderhill, FL · On-site

$22.60 - $30.15/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ...

Chewy

Manager, Customer Service I

Hollywood, FL

We are looking for leaders to join our Customer Service Operations Team who are passionate not only about our customers, but about our people. We are looking for a Team Manager, to provide proactive ...

Burlington

Operations/Service Manager II

Davie, FL · On-site

$21.05 - $28.05/hr

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ...

Chewy

Manager, Customer Service I

Hollywood, FL · On-site

We are looking for leaders to join our Customer Service Operations Team who are passionate not only about our customers, but about our people. We are looking for a Team Manager, to provide proactive ...

CPS Outdoors

Service & Technician Manager

Miami, FL · On-site

Operations Management * Oversee service calls, warranty work, repairs, and mechanical installations ... Excellent communication and customer service skills. * Strong organizational abilities. * Service ...

Lord Breakspeare Callaghan Llc

Be Seen First

Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Support management with daily operations Requirements: * Strong communication and organizational ... Our client base is very diverse and includes professionals, manufacturing, and service companies as ...

Lord Breakspeare Callaghan Llc

Be Seen First

Client Services & Operations Manager

Doral, FL · On-site

$19 - $23/hr

Support management with daily operations Requirements: * Strong communication and organizational ... Our client base is very diverse and includes professionals, manufacturing, and service companies as ...

Oak St. Health

Operations Manager

Miami, FL · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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All JobsCustomer Service Operations JobsCustomer Service Operations Manager JobsCustomer Service Operations Manager Jobs in Hallandale, FL

Customer Service Operations Manager information

See Hallandale, FL salary details

$41.9K

$116.4K

$127.5K

How much do customer service operations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer service operations manager in Hallandale, FL is $116,403.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,100.00 and $126,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a customer service operations manager, and how can they be addressed?

Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.

What are the key skills and qualifications needed to thrive as a customer service operations manager, and why are they important?

To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.

What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?

AspectCustomer Service Operations ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvementManages daily team operations, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in large organizations across retail, telecom, and service industriesFound in various industries, often in call centers or customer support teams

The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.

What is a customer service operations manager?

A customer service operations manager oversees the daily functions of customer service teams, ensuring efficient handling of customer inquiries, complaints, and support processes. They often analyze performance metrics, implement policies, and coordinate with other departments to improve customer satisfaction and operational efficiency. Strong leadership, communication skills, and familiarity with customer service tools are essential for this role.

What are the most commonly searched types of Customer Service Operations jobs in Hallandale, FL?

The most popular types of Customer Service Operations jobs in Hallandale, FL are:

What cities near Hallandale, FL are hiring for Customer Service Operations Manager jobs?

Cities near Hallandale, FL with the most Customer Service Operations Manager job openings:

Customer Service Operations Manager jobs near you
Infographic showing various Customer Service Operations Manager job openings in Hallandale, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $116,403 per year, or $56 per hour.

Branch Operations Manager

Uloop Inc.

Miami, FL • On-site

$50 - $70/hr

Other

Medical, Dental, Vision, Retirement

Posted yesterday

New

Job description

Branch Operations Manager – Miami, FL

This position requires managing all inside sales and service operations at the branch, ensuring continuity between sales and service to meet customer expectations and acting as the primary communication point with the Fredericksburg support regarding customer needs and current operations.

Responsibilities
  • Responsible for all inside sales and service operations at the branch.
  • Provide continuity between sales and service to meet customer expectations.
  • Primary communicator with Fredericksburg support regarding customer needs and current operations.
  • Support and train new employees to ensure alignment and expectations are fully established and fulfilled.
Qualifications
  • Related work experience and knowledge of operations management.
  • High school diploma.
  • Good communication skills.
  • Bi‑lingual preferred (English and Spanish).
  • Good customer service skills.
  • Computer skills, including proficiency in Google Workspace.
  • Valid driver’s license and good driving record.
  • SAP experience preferred.
Benefits
  • Competitive pay commensurate with experience.
  • Medical, Dental, Vision coverage.
  • Profit sharing.
  • 401(k) Plan.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

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ULoop logo

About ULoop

Sourced by ZipRecruiter

Industry

Internet and it

Company size

1 - 10 Employees

Headquarters location

Nashville, TN, US

Year founded

2007

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