ZipRecruiter

Log In

1

Customer Service Operations Manager Jobs in Minnesota

Hahl Companies, LLC

Customer Service Manager

Champlin, MN

$70K - $95K/yr

Oversee and manage customer service operations, ensuring top-tier customer satisfaction. * Lead process documentation, improvement initiatives, and cross-department collaboration. * Train and support ...

New

Hahl Companies, LLC

Customer Service Manager

Prior Lake, MN · On-site

$70K - $95K/yr

Oversee and manage customer service operations, ensuring top-tier customer satisfaction. * Lead process documentation, improvement initiatives, and cross-department collaboration. * Train and support ...

New

Hahl Companies, LLC

Customer Service Manager

Champlin, MN · On-site

$70K - $95K/yr

Oversee and manage customer service operations, ensuring top-tier customer satisfaction. * Lead process documentation, improvement initiatives, and cross-department collaboration. * Train and support ...

New

David's Lawn Service

Operations Manager

Hamel, MN

$28 - $38/hr

David's Lawn Service is a trusted name in lawn care, landscaping, and snow removal. With a ... customer satisfaction, we've built a strong reputation in our community. As we continue to grow, w ...

EoS Fitness

Operations Manager

Houston, MN

The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting ...

CVS Health

Operations Manager

Burnsville, MN

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Detroit Lakes, MN

$19 - $29/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Maple Grove, MN

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Compass Group

Operations Manager

Saint Paul, MN

$63K - $65K/yr

Assists with managing food service operations in accordance with the approved budget while ... Ensures the food offered to the client, customers, and associates of the operation is of superior ...

New

Compass Group

Operations Manager

Saint Paul, MN

$63K - $65K/yr

Assists with managing food service operations in accordance with the approved budget while ... Ensures the food offered to the client, customers, and associates of the operation is of superior ...

New

Compass Group

Operations Manager

Saint Paul, MN · On-site

$63K - $65K/yr

Assists with managing food service operations in accordance with the approved budget while ... Ensures the food offered to the client, customers, and associates of the operation is of superior ...

next page

Showing results 1-20

People also search for

All JobsCustomer Service Operations JobsCustomer Service Operations Manager JobsCustomer Service Operations Manager Jobs in Minnesota

Customer Service Operations Manager information

See Minnesota salary details

$43.6K

$121.1K

$132.7K

How much do customer service operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for customer service operations manager in Minnesota is $121,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $131,200.00 and $131,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Manager, and why are they important?

To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.

What are some common challenges faced by Customer Service Operations Managers, and how can they be addressed?

Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.

What is a Customer Service Operations Manager?

A Customer Service Operations Manager is responsible for overseeing the daily operations of a company's customer service department. Their main duties include managing customer service teams, improving processes to enhance customer satisfaction, and ensuring that service standards are met. They analyze performance metrics, implement training programs, and work to resolve escalated customer issues. This role often involves collaborating with other departments to streamline operations and support business goals.

What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?

AspectCustomer Service Operations ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvementManages daily team operations, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in large organizations across retail, telecom, and service industriesFound in various industries, often in call centers or customer support teams

The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.

What are the most commonly searched types of Customer Service Operations jobs in Minnesota? The most popular types of Customer Service Operations jobs in Minnesota are:
What cities in Minnesota are hiring for Customer Service Operations Manager jobs? Cities in Minnesota with the most Customer Service Operations Manager job openings:
Customer Service Operations Manager jobs near you
Infographic showing various Customer Service Operations Manager job openings in Minnesota as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 3% Temporary, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $121,131 per year, or $58.2 per hour.

Tree service operations manager

Easy Tree Service

Lakeville, MN • On-site

$27 - $35/hr

Full-time

Retirement, PTO

Posted 22 days ago

Job description

Growing tree service company based out of Lakeville, looking for an energetic, self motivated, reliable operations manager to oversee crews and flow of daily jobs. 
Responsibility

  • Manage all job sites including coordinating equipment, materials and schedules
  • Regularly communicate with customers and team
  • As necessary, perform hands on work to meet work and schedule demands
  • Ensure all jobs are done to completion and customer satisfaction

Benefits

  • 401(k)
  • Flexible schedule
  • Paid time off
  • Paid sick days
  • Paid holidays
  • Opportunity for advancement
  • All job specific safety gear and equipment provided

Qualification

  • Arborist knowledge a plus
  • Valid drivers license
  • Prior managing experience
  • Self motivated, accountable, responsible, communicative with team and customers, customer service skills

Powered by JazzHR

RuwpfxpsST