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Customer Service Operations Manager Jobs in Eagan, MN

Burlington Stores

Operations/Service Manager

Saint Paul, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ...

Burlington

Operations/Service Manager

West Saint Paul, MN

$23.20 - $30.95/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... Lead the Customer Service and Cashier teams, driving compliance to company policies and standards ...

Bonfe

Weekend Operations Manager

South Saint Paul, MN · On-site

$80K/yr

Weekend Operations Manager Friday - Monday | Four 10-Hour Days | Full-Time | Salaried Run the ... Support Dispatch and Customer Service during peak demand * Balance technician capacity with ...

Bonfe

Weekend Operations Manager

South Saint Paul, MN · On-site

Weekend Operations Manager Friday - Monday | Four 10-Hour Days | Full-Time | Salaried Run the ... Support Dispatch and Customer Service during peak demand * Balance technician capacity with ...

David's Lawn Service

Operations Manager

Hamel, MN · On-site

$28 - $38/hr

  • Retirement

David's Lawn Service is a trusted name in lawn care, landscaping, and snow removal. With a ... customer satisfaction, we've built a strong reputation in our community. As we continue to grow, w ...

BlueLinx Holdings

Operations Manager

Minneapolis, MN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Drive operational efficiencyfrom inventory management to customer service excellence. * Foster collaboration with internal teams, suppliers, and customers to ensure seamless delivery of products.

New

EOS

Field Operations Service Lead

Rosemount, MN · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success & Service Management * Experience in service management, customer expectations ... Operational & Organizational Skills * Strong organizational and time-management skills, with the ...

EOS

Field Operations Service Lead

Rosemount, MN · On-site

Customer Success & Service Management * Experience in service management, customer expectations ... Operational & Organizational Skills * Strong organizational and time-management skills, with the ...

EOS

Field Operations Service Lead

Rosemount, MN

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success & Service Management * Experience in service management, customer expectations ... Operational & Organizational Skills * Strong organizational and time-management skills, with the ...

nussgrp

Fixed Operations Manager

Burnsville, MN · On-site

Position Summary The Fixed Operations Manager is responsible for leading a profitable and efficient Service & Parts department by overseeing, customer service, sales and profit objectives, production ...

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All JobsCustomer Service Operations JobsCustomer Service Operations Manager JobsCustomer Service Operations Manager Jobs in Eagan, MN

Customer Service Operations Manager information

See Eagan, MN salary details

$45.4K

$126.1K

$138.2K

How much do customer service operations manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer service operations manager in Eagan, MN is $126,120.00, according to ZipRecruiter salary data. Most workers in this role earn between $136,600.00 and $136,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations manager, and why are they important?

To thrive as a Customer Service Operations Manager, you need expertise in customer relationship management, team leadership, and process optimization, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, workforce management systems, and analytics tools is typically required. Outstanding communication, problem-solving, and conflict resolution abilities help set top performers apart in this role. These skills are crucial for delivering excellent service, optimizing team performance, and ensuring customer satisfaction in a dynamic environment.

What is the difference between Customer Service Operations Manager vs Customer Service Supervisor?

AspectCustomer Service Operations ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor’s degree in business, management, or related field; relevant certifications are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOversees multiple teams or departments, strategic planning, and process improvementManages daily team operations, handles escalations, and ensures customer satisfaction
Employer & Industry UsageCommon in large organizations across retail, telecom, and service industriesFound in various industries, often in call centers or customer support teams

The Customer Service Operations Manager focuses on strategic oversight, process optimization, and managing multiple teams, while the Customer Service Supervisor handles daily team supervision and direct customer interactions. Both roles are vital for delivering excellent customer service but differ in scope and responsibilities.

What are some common challenges faced by a customer service operations manager, and how can they be addressed?

Customer Service Operations Managers often face challenges such as balancing high-quality service with efficiency, managing a diverse team, and adapting to rapidly changing customer expectations. To address these, managers typically implement robust training programs, leverage data analytics to identify areas for improvement, and foster open communication within their teams. Regularly seeking feedback from both customers and frontline agents also helps in making informed decisions and maintaining a positive work environment.

What cities near Eagan, MN are hiring for Customer Service Operations Manager jobs?

Cities near Eagan, MN with the most Customer Service Operations Manager job openings:

Customer Service Operations Manager jobs near you
Infographic showing various Customer Service Operations Manager job openings in Eagan, MN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $126,120 per year, or $60.6 per hour.

Tree service operations manager

Easy Tree Service

Lakeville, MN • On-site

$27 - $35/hr

Full-time

Retirement, PTO

Re-posted 7 days ago

Job description

Growing tree service company based out of Lakeville, looking for an energetic, self motivated, reliable operations manager to oversee crews and flow of daily jobs. 
Responsibility

  • Manage all job sites including coordinating equipment, materials and schedules
  • Regularly communicate with customers and team
  • As necessary, perform hands on work to meet work and schedule demands
  • Ensure all jobs are done to completion and customer satisfaction

Benefits

  • 401(k)
  • Flexible schedule
  • Paid time off
  • Paid sick days
  • Paid holidays
  • Opportunity for advancement
  • All job specific safety gear and equipment provided

Qualification

  • Arborist knowledge a plus
  • Valid drivers license
  • Prior managing experience
  • Self motivated, accountable, responsible, communicative with team and customers, customer service skills

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