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Customer Service Operations Associate Jobs in Wayne, NJ

Naturalvert

Operations associate

Hawthorne, NJ · On-site

A successful operations associate should be highly organized and have a versatile skill set to ... customer inquiries. • Assist in monitoring production quality to ensure it meets company ...

ALO

Operations Associate (Part-Time) - Soho

New York, NY · On-site

$17 - $23/hr

The Operations Associate will work closely with the Operations & Visual Management team in ... Passion for customer service and delivering exceptional experiences * Self-motivated with a desire ...

RIA Recruiting

Operations Associate

Scarsdale, NY · On-site +1

$70K - $90K/yr

... Operations Associate who takes ownership, drives execution, and ensures that both tasks-and people ... Oversee client onboarding and key service processes * Manage CRM systems, tasks, and follow-through ...

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Customer Service Operations Associate information

See Wayne, NJ salary details

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How much do customer service operations associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service operations associate in Wayne, NJ is $25.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $27.16 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What job categories do people searching Customer Service Operations Associate jobs in Wayne, NJ look for?

The top searched job categories for Customer Service Operations Associate jobs in Wayne, NJ are:

What cities near Wayne, NJ are hiring for Customer Service Operations Associate jobs?

Cities near Wayne, NJ with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Wayne, NJ as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,035 per year, or $25.5 per hour.

Operations associate

Naturalvert

Hawthorne, NJ • On-site

Full-time

Re-posted 18 days ago

Job description


Are you looking to learn more about what goes into running a food manufacturer? This individual will get the opportunity to learn the fundamentals of the manufacturing process from managing incoming materials to outgoing sales orders and how to maximize stewardship, safety, quality and productivity with hands-on experience.A successful operations associate should be highly organized and have a versatile skill set to support various business functions with a diverse range of tasks. This will be a 12 week internship with the option to apply for a job position.
Key Responsibilities:
• Oversee daily operations, including inventory management and stock tracking.
• Coordinate with suppliers, manufacturers, and distributors to ensure timely production and delivery of products.
• Monitor and maintain inventory levels to meet market demands.
• Manage order fulfillment, shipping logistics, and customer inquiries.
• Assist in monitoring production quality to ensure it meets company standards.
• Develop and maintain operational reports to track key performance metrics.
• Support efforts to optimize operational efficiency and reduce waste.
• Collaborate with the marketing and sales teams to ensure alignment in product distribution.
• Ensure compliance with food safety standards and other regulatory requirements.
Qualifications:
• Bachelor's degree in Business Administration, Supply Chain, Operations Management, or a related field (equivalent experience or in progress).
Naturalvert is a dynamic and innovative company specializing in the production and nationwide distribution of premium granola. We are committed to delivering healthy, delicious, and sustainable products to our customers while promoting wellness and mindful eating. Join our growing team as we expand into new markets and continue to redefine the granola experience.
Naturalvert LLC is an Equal Opportunity employer. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law.

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