ZipRecruiter

Log In

1

Customer Service Operations Associate Jobs in Basking Ridge, NJ

Outset.ai

Customer Operations Associate

New York, NY · On-site

$115K - $130K/yr

Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity. Outset ... As a Customer Operations Associate, you'll work closely with our Customer Success Managers and ...

JCPenney

Operations Associate - Metropolis

Plainfield, NJ · On-site

$12.50 - $15.63/hr

Operations Associate The Operations Associate's role is to create an outstanding customer ... Customer Service - You're maneuvering around the store at a fast pace, working with all the latest ...

JCPenney

Operations Associate - Metropolis

Plainfield, NJ · On-site

$12.50 - $15.63/hr

Operations Associate The Operations Associate's role is to create an outstanding customer ... Customer Service - You're maneuvering around the store at a fast pace, working with all the latest ...

Kith

Operations Associate

New York, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... store customer service. * Display expert product knowledge of product, company history, company ...

Kith

Operations Associate

New York, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... store customer service. * Display expert product knowledge of product, company history, company ...

Crateandbarrel

Operations Associate

Staten Island, NY · On-site

As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Customer service experience preferred * Retail experience preferred Euromarket Designs, Inc., which ...

Kith

Operations Associate

New York, NY

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... store customer service. * Display expert product knowledge of product, company history, company ...

Crateandbarrel

Operations Associate

Staten Island, NY · On-site

As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... Customer service experience preferred * Retail experience preferred Euromarket Designs, Inc., which ...

WHIN

Operations Associate

New York, NY

We are looking for an Operations Associate who is... * looking to grow and prosper in a ... Initiate and track service calls for technology equipment. * Ensuring the school's main office ...

Kith

Operations Associate

New York, NY · On-site

$18/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... store customer service. * Display expert product knowledge of product, company history, company ...

Kith

Operations Associate

New York, NY · On-site

$18/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... store customer service. * Display expert product knowledge of product, company history, company ...

Kith

Operations Associate

Brooklyn, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... store customer service. * Display expert product knowledge of product, company history, company ...

Claim Health

Operations Associate

New York, NY · On-site

$70K - $100K/yr

Operations Associate Location: NYC (In-Person) Compensation: Competitive salary + meaningful equity ... You'll sit at the intersection of customer success, product, and engineering - owning ...

Saks OFF 5TH

Operations Associate

East Hanover, NJ

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

Saks OFF 5TH

Operations Associate

New York, NY

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

Saks OFF 5TH

Operations Associate

East Hanover, NJ · On-site

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Experience executing warehouse duties within a retail, customer service, or sales environment

next page

Showing results 1-20

All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Basking Ridge, NJ

Customer Service Operations Associate information

See Basking Ridge, NJ salary details

$9

$26

$52

How much do customer service operations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service operations associate in Basking Ridge, NJ is $26.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $28.22 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What job categories do people searching Customer Service Operations Associate jobs in Basking Ridge, NJ look for?

The top searched job categories for Customer Service Operations Associate jobs in Basking Ridge, NJ are:

What cities near Basking Ridge, NJ are hiring for Customer Service Operations Associate jobs?

Cities near Basking Ridge, NJ with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you

Customer Operations Associate

Outset.ai

New York, NY • On-site

$115K - $130K/yr

Full-time

Re-posted 9 days ago

Job description

Outset invented a better way to do research: AI-powered user interviews.
Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.
The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.
Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025-less than six months after our Series A-led by Radical Ventures with participation from M12 (Microsoft's venture arm), 8VC, Y Combinator, and Adverb Ventures.
The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.
We're a tight-knit team serving some of the world's largest enterprises.
As a Customer Operations Associate, you'll work closely with our Customer Success Managers and broader GTM and engineering teams to ensure our customers succeed in their research. You'll become our customers' go-to partner, helping them navigate the platform, manage research logistics, and unlock the full value of our tools. This is a high-impact role with tons of room for ownership, learning, and growth.
Qualifications
  • Support customer research success by reviewing study content, assisting with participant recruitment, and providing hands-on research support
  • Act as a trusted product advisor, responding to questions, troubleshooting issues, and helping customers make the most of our platform
  • Collaborate with external partners (e.g., vendors assisting with study participant recruitment) to ensure smooth research execution
  • Contribute to product knowledge by building and maintaining help center content and improving internal documentation
  • Advocate for our users and inform our product roadmap by sharing customer insights and feedback with the Outset team
  • Develop process and systems to optimize our internal workflows, including incorporation of automation and AI

Qualifications
  • Experience in consulting, market research, research operations (including expert networks/ participant recruitment), social science research, or adjacent fields
  • 1-2+ years of experience successfully managing customer relationships (e.g., consulting, market research, project management, account management, etc.)
  • Excellent communication skills, with experience adapting communication to relevant audiences
  • A proactive, problem-solving mindset and a passion for helping customers succeed - when you see a problem that needs to be solved, you take ownership
  • Experience developing strong product expertise and/or technical expertise
  • Strong organizational skills and experience managing multiple priorities or workstreams in parallel

Apply