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Customer Service Operations Associate Jobs in Rochester Hills, MI

Big Lots

Customer Service Associate

Burton, MI · On-site

$12.75 - $17.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Dollar Tree

Customer Service Associate

Ferndale, MI · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Fenton, MI · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Ferndale, MI · On-site

$13.50 - $18.50/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Birmingham, MI · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Fenton, MI · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Birmingham, MI · On-site

$13.75 - $19/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Harper Woods, MI

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollartree

Customer Service Associate

Fenton, MI

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Fenton, MI · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Harper Woods, MI · On-site

$13 - $18/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

TH Medical

Plant Operations Associate

Detroit, MI

... Associates Degree in Electronics. 2. Depending on level and area of specialty, one to two years ... Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology ...

TH Medical

Plant Operations Associate

Detroit, MI

... Associates Degree in Electronics. 2. Depending on level and area of specialty, one to two years ... Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Rochester Hills, MI

Customer Service Operations Associate information

See Rochester Hills, MI salary details

$8

$23

$46

How much do customer service operations associate jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for customer service operations associate in Rochester Hills, MI is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $25.24 per hour, depending on experience, location, and employer.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, handling inquiries, and ensuring efficient service delivery. They often use tools like CRM software and require strong communication and organizational skills to resolve issues and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

Is a Customer Service Operations Associate job stressful?

A Customer Service Operations Associate role can be stressful due to handling customer inquiries, resolving issues, and meeting performance metrics. The job often requires strong communication skills, patience, and the ability to manage high call volumes or complex problems efficiently.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer operations associate do?

A customer operations associate manages customer accounts, processes orders, and resolves service issues to ensure customer satisfaction. They often use customer relationship management (CRM) software and communicate with clients via phone, email, or chat as part of their daily responsibilities.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What jobs pay 4000 a week without a degree?

Customer Service Operations Associates typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades, which may require certifications or extensive experience. Most jobs paying this amount usually demand specific skills, certifications, or significant experience rather than formal degrees.
What job categories do people searching Customer Service Operations Associate jobs in Rochester Hills, MI look for? The top searched job categories for Customer Service Operations Associate jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Customer Service Operations Associate jobs? Cities near Rochester Hills, MI with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Food Operations Associate - Part Time

Food Operations Associate - Part Time

Continental Services

Troy, MI • On-site

$19 - $20/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

The Food Operations Associate plays a dual role in supporting both food production and delivery operations. This position is responsible for supporting the preparation and packaging of high-quality food products, maintaining safety and quality standards, and ensuring accurate, timely deliveries to customer locations. The role requires strong attention to detail, teamwork, and a commitment to operational excellence.
Monday - Thursday 9:30am-2:00pm.
Food Preparation 
Follow recipes and build specifications to prepare sandwiches, salads, and other menu items in a team-based, assembly-line environment. 
Assist in preparing raw ingredients, including washing, chopping, and measuring. 
Ensure consistency, quality, and accuracy by adhering to recipes and production instructions. 
Monitor holding times and temperatures to maintain food safety standards.

Food Packaging & Labeling
Package finished food products in compliance with health and safety regulations. 
Accurately label products with required information, including expiration dates.
Ensure packaging is neat, secure, and visually appealing for customers.
Quality Control & Safety
Conduct routine quality checks to ensure products meet standards for taste, texture, and appearance. 
Maintain clean, safe, and sanitary production areas. 
Report food quality concerns, equipment issues, or safety hazards to supervisors. 
Follow all food safety guidelines, including proper use of PPE and sanitation procedures.
Production Line Support
Support efficient production line operations by following established workflows. 
Communicate effectively with team members and supervisors to maintain productivity. 
Perform routine cleaning and basic maintenance of equipment and work areas.
Eat Club Operations
Organize and maintain daily workflows, ensuring efficient sorting and fulfillment processes. 
Ensure all meals meet packaging and labeling standards. 
Maintain accuracy, organization, and efficiency in order sorting. 
Clean and organize delivery trays, bags, and workstations. 
Assist with or lead pre-sort and sorting processes. 
Ensure all deliveries depart on time. 
Complete delivery and fulfillment of meals, including customer-facing drop-offs. 
Maintain strong organizational skills in a fast-paced environment. 
Driving Responsibilities
Arrive on time for all scheduled shifts and maintain a positive, team-oriented attitude. 
Represent the company professionally by adhering to uniform and conduct standards. 
Follow all company policies, procedures, and food safety requirements. 
Load delivery vehicles accurately based on assigned routes and verify all required items. 
Drive company vehicles to customer accounts and Continental buildings
Deliver correct orders on time while maintaining food safety standards. 
Communicate any issues or delays promptly to management. 
Handle end-of-day responsibilities, including unloading equipment and returning unused or dirty items. 
Minimum Qualifications
  • Ability to work in a fast-paced, team-oriented environment 
  • Strong attention to detail and organizational skills 
  • Ability to follow instructions, recipes, and safety guidelines 
  • Good communication and problem-solving skills 
  • Flexibility to support multiple operational areas as needed 
  • Positive attitude and the willingness to work with all facets and levels of management
  • Ability to obtain and maintain Department of Transportation (DOT) certification 
  • Valid Chauffer's License required upon hire
  • Complete and maintain company sponsored food safety certifications
Physical Demands
The physical demands of this position include standing, walking, bending, lifting (Moving items of 40-70 pounds or more on a regular basis), and moving intermittently throughout the workday. These requirements may be met with or without reasonable accommodations.

Additional Information
The duties of this position may change from time to time. Continental reserves the right to add or remove responsibilities at its discretion. This job description is intended to describe the general level of work being performed and is not intended to be all-inclusive.
Continental is proud to be an Equal Opportunity Employer.
 We prioritize the health, wellness and work-life balance of our team members and designed our comprehensive compensation packages to reflect that. 
Full-time team members are eligible for medical, dental and vision insurance, life insurance, disability insurance, parental leave, 401(k) with company match, at-work dining perks, flexible schedules, generous PTO, and a total rewards program. Team Members can also use our inclusive employee assistance program. 
Part-time Team Members are eligible for our 401(k) with company match, at work dining perks and team members can also use our inclusive employee assistance program. 
Location-specific perks may also include wellness programming, on-the-job training, corporate-hosted courses, certifications and team events.
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