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Customer Service Operations Associate Jobs in Rochester Hills, MI

TH Medical

Plant Operations Associate

Detroit, MI · On-site

... Associates Degree in Electronics. 2. Depending on level and area of specialty, one to two years ... Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology ...

PGA TOUR Superstore

Customer Service Associate

Novi, MI · On-site

$13.50 - $18.75/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions ...

American Signature, Inc.

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for executing all office operations. Some of the functions the Customer Service Associate will perform: * Embodies our values: Adventure Guides, Serve ...

VALUE CITY FURNITURE

Customer Service Associate

Utica, MI

$13.25 - $18.25/hr

The Customer Service Associate is responsible for executing all office operations. Why you'll want to join our team: · Join a historic, family-owned business that has helped furnish the lives of ...

Dollartree

Customer Service Associate

Detroit, MI · On-site

$14.25 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Dollar Tree

Customer Service Associate

Detroit, MI · On-site

$14.25 - $19.75/hr

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a ...

Gopuff

Operations Associate, Berkley, #195

Berkley, MI

$14.40/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, Berkley, #195

Berkley, MI · On-site

$14.40/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Midtown, #164

Detroit, MI · On-site

$14.65/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...

Gopuff

Operations Associate, Midtown, #164

Detroit, MI · On-site

$14.65/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Berkley, #195

Berkley, MI

$14.40/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

Gopuff

Operations Associate, Midtown, #164

Detroit, MI

$14.65/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Rochester Hills, MI

Customer Service Operations Associate information

See Rochester Hills, MI salary details

$8

$23

$46

How much do customer service operations associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for customer service operations associate in Rochester Hills, MI is $23.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $25.24 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What job categories do people searching Customer Service Operations Associate jobs in Rochester Hills, MI look for? The top searched job categories for Customer Service Operations Associate jobs in Rochester Hills, MI are:
What cities near Rochester Hills, MI are hiring for Customer Service Operations Associate jobs? Cities near Rochester Hills, MI with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you

Plant Operations Associate

DMC Children's Hospital of Michigan

Detroit, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

Embark on a rewarding career with Children's Hospital of Michigan. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.
Benefits Statement
At Tenet Healthcare, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.
Note: Eligibility for benefits may vary by location and is determined by employment status
Job Summary
Under general supervision, performs a variety of maintenance, installation and repair duties which include, but are not limited to, maintaining automated control systems including heating and cooling, pneumatic tube systems; electronic and mechanical systems, fire alarm systems; and refrigeration systems. May generate computer programs and graphics to maximize energy efficiency, remotely control equipment and to monitor and respond to observed fluctuations at remote sensor locations. May perform welding as needed on various equipment and systems. May coordinate work of maintenance engineers performing major repairs of equipment in various systems, such as heating, cooling, refrigeration, etc.
Qualifications:
1. Ability to read, write, follow written and oral instructions and speak English; possess a certificate in Pneumatics and Hydraulics or in Climate Control Technology or combination of equivalent experience; or possess an Associates Degree in Electronics.
2. Depending on level and area of specialty, one to two years experience in either industrial repair work; welding; working with hospital equipment; welding equipment; or refrigeration or cooling systems repair. 3. May also require five to eight years motor control experience, five years pneumatic and DDC controls experience and three years computer programming experience, depending on area of specialty.
Facility Description
Children's Hospital of Michigan is an international leader in pediatric and adolescent medicine. Surgical services include general, thoracic, reconstructive and cardiovascular. Imaging technology designed specifically for children provides advanced diagnostic services including Positron Emission Tomography (PET) and MRI. The Children's Hospital of Michigan Emergency Department is a verified Level 1 Pediatric Trauma Center and dedicated pediatric burn center. Experts in pediatric critical care, rehabilitation, and neonatal and perinatal medicine provide care for thousands of children every year at Children's Hospital of Michigan, Children's Hospital of Michigan - Troy and six ambulatory sites.
EEO Statement
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.
Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify

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