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Customer Service Operations Associate Jobs in Nyack, NY

RIA Recruiting

Operations Associate

Scarsdale, NY · On-site +1

$70K - $90K/yr

... Operations Associate who takes ownership, drives execution, and ensures that both tasks-and people ... Oversee client onboarding and key service processes * Manage CRM systems, tasks, and follow-through ...

Ekho Inc

Operations Associate

New York, NY · On-site

$60K - $75K/yr

Position Overview We are seeking a highly motivated Operations Associate to join our operations ... for every customer. * Maintain accurate records and ensure compliance with all regulatory ...

Enigma

Data Operations Associate

New York, NY

We are looking to hire a Data Operations Associate who is excited and driven to play a key role in ... You will be at the core of Enigma's customer service engine, providing value to customers starting ...

Enigma

Data Operations Associate

New York, NY · On-site

We are looking to hire a Data Operations Associate who is excited and driven to play a key role in ... You will be at the core of Enigma's customer service engine, providing value to customers starting ...

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Nyack, NY

Customer Service Operations Associate information

See Nyack, NY salary details

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$26

$52

How much do customer service operations associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service operations associate in Nyack, NY is $26.53, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $28.27 per hour, depending on experience, location, and employer.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What cities near Nyack, NY are hiring for Customer Service Operations Associate jobs?

Cities near Nyack, NY with the most Customer Service Operations Associate job openings:

Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Nyack, NY as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $55,189 per year, or $26.5 per hour.

Operations Associate

RIA Recruiting

Scarsdale, NY • On-site, Remote

$70K - $90K/yr

Full-time

Medical

Posted 14 days ago

Job description

Nardis Advisors is a growing, independent financial advisory firm based in NY seeking a Permanently Remote Operations Associate who takes ownership, drives execution, and ensures that both tasks-and people-move forward.

This is a hands-on role at the center of the firm. You'll work directly with leadership to translate priorities into action, build structure, and make sure nothing falls through the cracks. While there is some client interaction, the core focus is operations, process, and getting things done. If you're someone who brings structure, drives execution, and wants to grow with a firm where your impact is visible quickly, we'd love to hear from you!

This position will be permanently remote. We will provide you with equipment to work from home, but you will be expected to have a workspace where you can work comfortably full-time. This position is open to candidates in Eastern and Central time zones.

Salary & Benefits:

  • The starting salary range for this position will be $70K-$90K with opportunity for growth
  • Health insurance stipend
  • Permanently remote
  • Equipment provided

Responsibilities:

  • Own day-to-day operational workflows and execution
  • Oversee client onboarding and key service processes
  • Manage CRM systems, tasks, and follow-through across all touchpoints
  • Lead workflow management, tracking priorities and accountability
  • Facilitate weekly team meetings with clear next steps
  • Improve processes and systems for efficiency and scale
  • Manage projects end-to-end with a focus on completion
  • Proactively solve problems and remove bottlenecks
  • Support leadership in executing firm-wide initiatives
  • NO business development / sales

Requirements:

  • 2 years financial services experience
  • A doer who drives outcomes and follows through relentlessly
  • Organized, detail-oriented, and highly accountable
  • Intermediate knowledge of CRM, workflow design, doc management, video conferencing, MS products
  • Comfortable managing priorities, projects, and people
  • Clear, direct communicator who closes loops
  • Proactive, practical problem-solver
  • Motivated to grow into a broader operations leadership role

Qualified candidates will start the process by having a 15-30-minute zoom interview conducted by our consultant (who is the hiring manager for this position). If there is ground to move forward, you will be required to fill out a Career History Form and if you are selected to advance in the process, you will meet with the firm. Qualified candidates will be asked to take assessments.

We are an Equal Opportunity Employer.

Employment Type: FULL_TIME

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