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Customer Service Operations Associate Jobs in Novi, MI

Sephora

Operations Associate - Part Time

Bloomfield, MI · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

CGC Home Services

Customer Service Associate

Howell, MI

$13.50 - $18.75/hr

A results-driven Customer Service Associate to be on our 2nd shift (11:00a.m to 8p.m). This role ... Our Call center team is the "Heartbeat" of our operation and serves all departments and customers ...

Sephora

Operations Associate - Part Time

Troy, MI · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Part Time

Troy, MI · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

American Signature, Inc.

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for executing all office operations. Some of the functions the Customer Service Associate will perform: * Embodies our values: Adventure Guides, Serve ...

Sephora

Operations Associate - Part Time

Bloomfield, MI · On-site

$18 - $20.50/hr

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

VALUE CITY FURNITURE

Customer Service Associate

Westland, MI · On-site

$13.50 - $18.50/hr

The Customer Service Associate is responsible for executing all office operations. Why you'll want to join our team: · Join a historic, family-owned business that has helped furnish the lives of ...

VALUE CITY FURNITURE

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

The Customer Service Associate is responsible for executing all office operations. Why you'll want to join our team: · Join a historic, family-owned business that has helped furnish the lives of ...

Family Dollar

Customer Service Associate

Belleville, MI · On-site

$13.75 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Variety Stores LLC

Customer Service Associate

Southgate, MI

$12.75 - $17.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Variety Stores LLC

Customer Service Associate

Utica, MI

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Big Lots

Customer Service Associate

Utica, MI · On-site

$13.25 - $18.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Big Lots

Customer Service Associate

Southgate, MI · On-site

$12.75 - $17.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

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All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Novi, MI

Customer Service Operations Associate information

See Novi, MI salary details

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$24

$47

How much do customer service operations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service operations associate in Novi, MI is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $25.72 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service operations associate?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer service operations associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are popular job titles related to Customer Service Operations Associate jobs in Novi, MI? For Customer Service Operations Associate jobs in Novi, MI, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Novi, MI look for? The top searched job categories for Customer Service Operations Associate jobs in Novi, MI are:
What cities near Novi, MI are hiring for Customer Service Operations Associate jobs? Cities near Novi, MI with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Novi, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $50,170 per year, or $24.1 per hour.

Operations Associate - Part Time

Sephora

Bloomfield, MI • On-site

$18 - $20.50/hr

Part-time

Re-posted 19 days ago

Sephora rating

7.6

Company rating: 7.6 out of 10

Based on 338 frontline employees who took The Breakroom Quiz

62nd of 732 rated retailers

Job description

Job ID: 292871
Store Name/Number: MI-Bloomfield Plaza (2218)
Address:6520A Telegraph Road, Bloomfield, MI 48301, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time:Part Time
Position Type: Regular
Your Role at Sephora: As an Operations Associate, you'll be the backbone of the store-ensuring smooth, efficient operations that support an exceptional client experience. From inventory management to visual merchandising, your attention to detail and proactive mindset will help keep everything running beautifully. If you're organized, collaborative, and passionate about retail operations, this is your moment to Belong to Something Beautiful.
Key Responsibilities
  • Support daily operations Manage inventory, stock replenishment, order fulfillment, and maintain operational standards
  • Assist with visual merchandisingEnsure the store reflects Sephora's brand through accurate promotional setups and event execution
  • Deliver exceptional serviceSupport the team in creating outstanding client experiences and achieving sales goals
  • Foster inclusivity and teamwork Help promote a culture of openness where everyone feels empowered
  • Uphold Sephora standards Follow company policies and help create a safe, secure, and enjoyable shopping experience for all

Flexible Scheduling and Reliability
  • Must meet the required minimum number of weekly shifts/ hours
    • Full Time: 30-40 hrs/week
    • Part Time: 15-29 hrs/week
    • Flex (as needed): 4-14 hrs/week
  • Be available during peak retail operations (nights, weekends and holidays)
  • Punctuality and consistent attendance

Qualifications/Experience
  • 1-2 years of experience in a similar role or in a retail, hospitality, or client-focused environment
  • Excellent organizational and time management skills
  • Quick learner with the ability to absorb and communicate product knowledge
  • Ability to support outstanding client service
  • Excellent communication and interpersonal skills.
  • Team player with a goal-driven mindset
  • Comfortable in a fast-paced environment with a strong client focus
  • Physically able to lift and carry up to 50 pounds

While at Sephora, you'll enjoy
Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored.
Meaningful Rewards Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility; Details can be found Here
$18.00 - $20.50/hr. The actual hourly pay offered depends on various factors, including relevant qualifications and experience; and other legitimate, non-discriminatory business factors specific to the position and/or geographic location.
Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

What Sephora employees say

Pay

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About Sephora

Sourced by ZipRecruiter

Sephora is a renowned player in the beauty industry, headquartered in San Francisco, CA, United States. Launched in France in 1970, it has revolutionized the cosmetics sector with its innovative retail concept centred around creating an engaging environment where clients can touch, play, and explore an extensive range of skincare, makeup, fragrance and hair products. While Sephora operates under the parent organization LVMH Moët Hennessy Louis Vuitton, its distinct brand identity is grounded in its mission to make every woman feel beautiful and adored. The company places a high value on innovation, diversity, and inclusivity, reflected by its broad spectrum of 3000 plus brands which are tailored to cater to the beauty needs of diverse demographics.

Industry

Apparel and accessories stores

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

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