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Knowledge Operations Manager Jobs in Novi, MI (NOW HIRING)

Menzies Aviation

Operations Manager

Romulus, MI · On-site

Strong knowledge of airport operations, safety regulations, and compliance requirements. * Experience managing large teams in a fast-paced operational environment. * Proficiency with Microsoft Office ...

Menzies Aviation

Operations Manager

Romulus, MI

Strong knowledge of airport operations, safety regulations, and compliance requirements. * Experience managing large teams in a fast-paced operational environment. * Proficiency with Microsoft Office ...

Vickers Engineering, Inc.

Operations Manager

Troy, MI · On-site

Knowledge and Skill Requirements * Bachelor's degree in business administration, Engineering, Operations Management, or related field; or equivalent combination of education and experience. * Minimum ...

JLL

Operations Manager

Detroit, MI

The Operations Manager is responsible for managing and operating assigned properties and staff as ... Knowledge of principles and processes for providing customer and personal services, including ...

SunSource

Operations Manager

Taylor, MI · On-site

Visit customer sites to resolve issues, obtain knowledge, build relationships and identify new opportunities * Manage inventory, operational costs and budgets * Identify needs for new repair/test ...

JLL

Operations Manager

Detroit, MI · On-site

The Operations Manager is responsible for managing and operating assigned properties and staff as ... Knowledge of principles and processes for providing customer and personal services, including ...

SunSource

Operations Manager

Taylor, MI

Visit customer sites to resolve issues, obtain knowledge, build relationships and identify new opportunities * Manage inventory, operational costs and budgets * Identify needs for new repair/test ...

PHINIA Inc

Operations Manager

Auburn Hills, MI · On-site

$80 - $110/hr

The Operation Manager is responsible for leading plant manufacturing operations to achieve safety ... knowledge of Lean Manufacturing with demonstrated hands-on experience (e.g., 5S, standard work ...

GFL Environmental

Operations Manager

Riverview, MI · On-site

The Operations Manager will select, supervise and train employees in their respective position to ... Knowledge, Skills and Abilities: Proven leadership and communication skills. Physical/Mental ...

GFL Environmental

Operations Manager

Riverview, MI · On-site

... Knowledge, Skills and Abilities: • Proven leadership and communication skills. Physical/Mental Demands: • Ability to stand, sit, walk, use hands and fingers, reach, stoop, kneel, crouch, talk ...

Compass Group

Operations Manager

Detroit, MI

$50K - $62K/yr

As an Operations Manager, you are responsible for assisting in directing and overseeing the support ... Possess a thorough knowledge of contract administration and office procedures. * Proficient ...

Priority Waste

Area Operations Manager

Romulus, MI · On-site

Job Purpose The Area Operations Manager is responsible for overseeing and supporting Priority Waste ... Strong knowledge of safety, DOT, and regulatory compliance. * Strong leadership, communication ...

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Knowledge Operations Manager information

See Novi, MI salary details

$29.1K

$59.5K

$111.2K

How much do knowledge operations manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for knowledge operations manager in Novi, MI is $59,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,700.00 per year, depending on experience, location, and employer.

What is a Knowledge Operations Manager?

A Knowledge Operations Manager is responsible for overseeing the management, organization, and dissemination of information within an organization. They ensure that knowledge assets, such as documents, data, and resources, are efficiently stored, accessible, and secure. This role often involves implementing knowledge management systems, training staff on best practices, and supporting decision-making by ensuring accurate information flow. Knowledge Operations Managers play a vital role in enhancing productivity and maintaining compliance with information policies.

How does a Knowledge Operations Manager typically collaborate with other departments to ensure effective knowledge sharing?

A Knowledge Operations Manager works closely with various departments such as IT, HR, and project management to identify knowledge gaps and establish information sharing protocols. They often facilitate workshops, develop internal documentation standards, and implement platforms for seamless collaboration. This cross-functional engagement ensures that critical information is accessible, up-to-date, and aligned with organizational goals. Regular meetings and feedback loops are common to continually refine knowledge management strategies and address emerging needs.

What are the key skills and qualifications needed to thrive as a Knowledge Operations Manager, and why are they important?

To thrive as a Knowledge Operations Manager, you need expertise in knowledge management principles, information systems, and data organization, typically supported by a relevant bachelor’s degree or military training. Familiarity with content management systems, knowledge bases, SharePoint, and certifications like Knowledge Management Professional (KMP) are often required. Strong analytical thinking, organizational skills, and effective communication help facilitate the transfer and retention of critical information. These competencies are essential to ensure mission readiness, streamline operations, and maintain information accuracy across an organization.

What is the difference between Knowledge Operations Manager vs Knowledge Analyst?

AspectKnowledge Operations ManagerKnowledge Analyst
Required CredentialsBachelor's degree, experience in knowledge management or operationsBachelor's degree, expertise in data analysis and content management
Work EnvironmentOversees teams, manages knowledge systems, collaborates across departmentsAnalyzes data, curates content, supports knowledge base improvements
Employer & Industry UsageUsed in corporate, government, and tech sectors for managing organizational knowledgeCommon in research, consulting, and tech industries for data and content analysis

The Knowledge Operations Manager focuses on overseeing knowledge systems, managing teams, and ensuring efficient knowledge flow within organizations. In contrast, the Knowledge Analyst primarily analyzes data and content to improve knowledge repositories. Both roles require strong communication skills and familiarity with knowledge management tools, but their core responsibilities differ in scope and focus.

Is a knowledge operations manager a high paying job?

A knowledge operations manager typically earns a competitive salary that varies by industry, location, and experience level. The role often requires strong organizational and technical skills, and salaries can range from moderate to high depending on the organization’s size and complexity.

What are popular job titles related to Knowledge Operations Manager jobs in Novi, MI?

For Knowledge Operations Manager jobs in Novi, MI, the most frequently searched job titles are:

What job categories do people searching Knowledge Operations Manager jobs in Novi, MI look for?

The top searched job categories for Knowledge Operations Manager jobs in Novi, MI are:

What cities near Novi, MI are hiring for Knowledge Operations Manager jobs?

Cities near Novi, MI with the most Knowledge Operations Manager job openings:

Knowledge Operations Manager jobs near you

Operations Manager

Detroit, MI • On-site

SBM Management Services LP
Technology, Communication and Media • 5 - 10K employees

5.6

Company rating: 5.6 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

206th of 256 rated facilities management

Learn more about SBM Management Services LPexternal

Full-time

Re-posted 6 days ago

Job description

Title:
Operations Manager
Job Description:
Job Overview
The Operations Manager - Terminal will be responsible for directing company programs and implementing company policy within assigned terminal(s) to ensure total compliance with contract duties between company and customer.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
  • Plans and develops work schedules to ensure adequate service.
  • Prepares schedules for service personnel, assigns personnel to routes.
  • Inspects and evaluates physical condition of establishment for program compliance, i.e. safety, quality, and service.
  • Conducts quality audits to ensure all work has been completed and quality standards are met.
  • Audits and maintains inventories supplies and equipment.
  • Investigates new and promotes improved equipment and methods.
  • Reviews customer requests for service to ascertain cause for service request, type of malfunction, and address with manager.
  • Implements organization policies and goals.
  • Analyzes & facilitates budget requests to identify areas in which reductions can be made.
  • Assist in the promotion of services performed to develop new markets, increase share of market, and obtain competitive position in industry.
  • Inspects plant and evaluates use of space and facilities.
  • Assists with plans, budgets, and schedules modifications including cost estimates bid sheets and contracts.
  • Ensures that site meets budget goals on a sustaining basis.
  • Assist in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements.
  • Coordinates program specifications, requirements for proposals and contracts, and associated documents.
  • Compiles data for preparing estimates.
  • Maintain and report on financial part of business, such as, labor hours, overhead, supplies, expenses, billing, forecasting and any changes to these areas.
  • Maintain a safe work environment for self and employees.
  • Ensure compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
  • Directs supervisory management engaged in support of facilities programs.
  • Acts as liaison between company, customers, clients, employees, and subcontractors.
  • Maintains contract and contractor status databases.
  • Reviews all correspondence concerning contractors and responds as appropriate.
  • Establishes and maintains contact with contractors to ensure the smooth working of the contract process.
  • Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees.
  • Assist with human resource concerns and issues.
  • Some travel is required for this position.

Key Performance Indicators (KPIs)
Safety
Consistently Exceeds Expectations (5) - 0 Claims YTD
Meets Expectations (3) - 1 per every 95 Headcount
Does Not Meet Expectations (1) - over 1 per every 95 Headcount
Budget
Meets Expectations (5) - Green
Does Not Meet Expectations (1) - Red
Scorecard
Meets Expectations (5) - Greater or equal to 4.0
Does Not Meet Expectations (1) - Less than or equal to 3.346
Turnover
Meets Expectations (5) - Less than or equal to 3.0%
Does Not Meet Expectations (1) - Greater than or equal to 3.01%
Additional performance requirements may be added based on business needs and site requirements.
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/ or Experience
Bachelor's degree in business, communications, or a related field from a four-year college or university with 2 - 5 years of experience; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
May be required to have a valid driver's license.
Knowledge, Skills, and Abilities
Bilingual a plus
Strong verbal and written communication skills.
Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching and training skills.
Knowledge of Microsoft Office and Computer Skills.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information and respond to questions from groups of managers, customers, employees, and public.
Supervisory Responsibilities
Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; approving and managing time for direct reports; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers - SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

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