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Customer Service Operations Associate Jobs in Hamilton, ON

Aerotek

Business Operations Associate

Mississauga, ON

CA$1.0K/wk

Aerotek has an immediate opening for a Customer Service Associate / Business Operations Associate at the corporate office in Mississauga, ON. Compensation: $47,000 CAD + $1,000 quarterly bonuses ...

Ci

Financial Operations Associate

Burlington, ON

CA$34K - CA$58K/yr

We are seeking a highly motivated and detail-oriented Financial Operations Associate to join our ... Investigate and respond to inquiries within agreed-upon service level agreements (SLAs). * Review ...

New

Dollar Tree

Customer Service Associate

Dunnville, ON

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Mississauga, ON

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Burlington, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Ottawa, ON

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate

Burlington, ON

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Hamilton, ON

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Hamilton, ON

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Ottawa, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Kitchener, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Brampton, ON

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Hamilton, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Dollar Tree

Customer Service Associate I

Mississauga, ON · On-site

$17.60/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

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Customer Service Operations Associate information

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, handling inquiries, and ensuring efficient service delivery. They often use tools like CRM software and require strong communication and organizational skills to resolve issues and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

Is a Customer Service Operations Associate job stressful?

A Customer Service Operations Associate role can be stressful due to handling customer inquiries, resolving issues, and meeting performance metrics. The job often requires strong communication skills, patience, and the ability to manage high call volumes or complex problems efficiently.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer operations associate do?

A customer operations associate manages customer accounts, processes orders, and resolves service issues to ensure customer satisfaction. They often use customer relationship management (CRM) software and communicate with clients via phone, email, or chat as part of their daily responsibilities.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What jobs pay 4000 a week without a degree?

Customer Service Operations Associates typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades, which may require certifications or extensive experience. Most jobs paying this amount usually demand specific skills, certifications, or significant experience rather than formal degrees.
What job categories do people searching Customer Service Operations Associate jobs in Hamilton, ON look for? The top searched job categories for Customer Service Operations Associate jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Customer Service Operations Associate jobs? Cities near Hamilton, ON with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Hamilton, ON as of June 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Business Operations Associate

Business Operations Associate

Aerotek

Mississauga, ON

CA$1.0K/wk

Full-time

Posted 12 days ago

Job description

Aerotek has an immediate opening for a Customer Service Associate / Business Operations Associate at the corporate office in Mississauga, ON. 

Compensation: $47,000 CAD + $1,000 quarterly bonuses


Reporting to the Business Operations Supervisor (BOS), the Business Operations Associate (BOA) is
responsible for ensuring the highest level of customer service, to external customers as well as corporate
and field office employees. The BOA is a proficient expert in the management and collection of customer
accounts, processing of contractor payroll and support of field offices. Qualities include: Building team
and customer relationships, conflict resolution, professionalism, the ability to employ the Aerotek
communication model as appropriate, and the ability to adapt to changes in the workplace.


Essential Functions of the Business Operations Associate:
• Support liaison for general field office questions including but not limited to corporate policies, payroll,
PeopleSoft issues, and spread and commissions
• Processing travel/payroll advances and adjustments for assigned field offices
• Auditing contractor payroll for assigned field offices
• Processing contractor expenses
• Management of customer accounts, including but not limited to invoicing, collections, customer
service and working with client to resolve outstanding issues


Qualifications:
• BA / BS degree in Business or Accounting preferred
• Ability to effectively work in a team oriented environment that is fair, open, honest, humble,
competitive
• Thorough knowledge of business policies and account management practices
• Strong communication skills and work ethic
• Ability to balance daily workload through effective time management, prioritization and organizational
skills


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