ZipRecruiter

Log In

1

Customer Service Operations Associate Jobs in Apex, NC

LVMH

Operations Associate - Flex

Raleigh, NC · On-site

$18 - $20.50/hr

* LE POSTE * VOTRE PROFIL Operations Associate - Flex Publiée le 30.06.2026 Sephora Retail ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Mantra Health

Care Operations Associate

Durham, NC

... Care Operations Associate to play a critical role in ensuring smooth and efficient student care ... experience in a customer service role, preferably within a healthcare setting. * Strong ...

Established Glass Services Provider

Be Seen First

Service Operations Coordinator

Raleigh, NC · On-site

$20 - $24/hr

We are looking for a motivated and organized Service Operations Coordinator to join our team and be ... Customer Service: Provide accurate quotes, explain our services, and address customer inquiries and ...

Urgent

Established Glass Services Provider

Be Seen First

Service Operations Coordinator

Raleigh, NC · On-site

$20 - $24/hr

We are looking for a motivated and organized Service Operations Coordinator to join our team and be ... Customer Service: Provide accurate quotes, explain our services, and address customer inquiries and ...

Urgent

Established Glass Services Provider

Be Seen First

Service Operations Coordinator

Raleigh, NC · On-site

$20 - $24/hr

We are looking for a motivated and organized Service Operations Coordinator to join our team and be ... Customer Service: Provide accurate quotes, explain our services, and address customer inquiries and ...

Urgent

Lumos

Service Operations Specialist

Fuquay Varina, NC · On-site

Working onsite with customers and in collaboration with our Service Operations Center (SOC), you'll play a key role in ensuring seamless connectivity. Company Summary Lumos is on a mission to deliver ...

Kone AB

Service Operations Coordinator

Garner, NC

Our operations in over 60 countries around the world has helped us achieve our position as an ... Customer service mindset At KONE, we foster an innovative and collaborative culture, valuing each ...

Lumos

Service Operations Specialist

Fuquay Varina, NC · On-site

Working onsite with customers and in collaboration with our Service Operations Center (SOC), you'll play a key role in ensuring seamless connectivity. Company Summary Lumos is on a mission to deliver ...

Sephora

Operations Associate - Flex

Raleigh, NC · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Sephora

Operations Associate - Flex

Raleigh, NC · On-site

As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...

Hertz

Customer Service Associate

Raleigh, NC

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer ... operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent ...

Variety Stores LLC

Customer Service Associate

Raleigh, NC

$13 - $18/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

next page

Showing results 1-20

All JobsCustomer Service Operations Associate JobsCustomer Service Operations Associate Jobs in Apex, NC

Customer Service Operations Associate information

See Apex, NC salary details

$7

$19

$38

How much do customer service operations associate jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for customer service operations associate in Apex, NC is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $20.87 per hour, depending on experience, location, and employer.

What is a customer service operations associate?

A customer service operations associate is responsible for supporting customer service teams by managing processes, handling inquiries, and ensuring efficient service delivery. They often use tools like CRM software and require strong communication and organizational skills to resolve issues and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Service Operations Associate, and why are they important?

To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.

Is a Customer Service Operations Associate job stressful?

A Customer Service Operations Associate role can be stressful due to handling customer inquiries, resolving issues, and meeting performance metrics. The job often requires strong communication skills, patience, and the ability to manage high call volumes or complex problems efficiently.

What are some common challenges faced by Customer Service Operations Associates, and how can they be effectively addressed?

Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.

What does a customer operations associate do?

A customer operations associate manages customer accounts, processes orders, and resolves service issues to ensure customer satisfaction. They often use customer relationship management (CRM) software and communicate with clients via phone, email, or chat as part of their daily responsibilities.

What does a Customer Service Operations Associate do?

A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.

What jobs pay 4000 a week without a degree?

Customer Service Operations Associates typically do not earn $4,000 weekly without specialized experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades, which may require certifications or extensive experience. Most jobs paying this amount usually demand specific skills, certifications, or significant experience rather than formal degrees.
What job categories do people searching Customer Service Operations Associate jobs in Apex, NC look for? The top searched job categories for Customer Service Operations Associate jobs in Apex, NC are:
What cities near Apex, NC are hiring for Customer Service Operations Associate jobs? Cities near Apex, NC with the most Customer Service Operations Associate job openings:
Customer Service Operations Associate jobs near you
Infographic showing various Customer Service Operations Associate job openings in Apex, NC as of June 2026, with employment types broken down into 74% Full Time, 25% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,746 per year, or $19.6 per hour.

Retail Operations Associate

Museum Of Life And Science

Durham, NC • On-site

$15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

TitleRetail Operations Associate LocationMuseum of Life and Science About the OrganizationThe Museum of Life and Science, one of North Carolina’s top family destinations, has been a beloved Durham institution for 75 years. The Museum features 84 acres of exhibits, experiences, and outdoor exploration, including one of the East Coast's largest butterfly conservatories and a two-story science center. As an accredited zoo, the Museum is home to lemurs, black bears, endangered red wolves, and more than 140 species of live animals, butterflies, and insects. Readers of Durham Magazine, Indy Week, and Carolina Parent have repeatedly named us the top Museum in the Triangle. Charity Navigator rated the Museum, a 501(c3) nonprofit organization, 100 out of 100-- the highest possible score.
Our mission is to create a place of lifelong learning where people of all ages embrace science as a way of knowing about themselves, their community, and their world. The Museum serves our increasingly diverse community with interactive and accessible experiences that build and develop lifelong connections with science, nature, and critical thinking. The Museum partners with NASA, NOAA, the National Science Foundation, Duke University, NC State University, and the University of North Carolina on many research projects and programs.
In addition to an incredible team of co-workers, the Museum provides competitive compensation commensurate with experience, as well as a full array of employee benefits for eligible positions, including a generous 403b retirement plan with employer contributions, health, dental, and vision insurance, flex-spending plans, life insurance, long-term disability insurance, paid vacation and sick leave, nine paid annual holidays, employee appreciation events, and a family membership to the Museum. Full-Time/Part-TimePart-Time Exempt/Non-ExemptNon-Exempt Description

Position Objective: Supports the Museum’s mission by providing excellent customer service to enhance the customers’ retail experience and maintaining strong operational protocol to protect the Museum’s assets.

Responsibilities:

  • Provides exemplary customer service to all guests according to accepted service standards.
  • Knowledgeable about current product lines and communicates product information to customers.
  • Knows and adheres to all policies and procedures, such as opening and closing, receiving, and maintaining inventory, cash register operations, food handler guidelines, and other administrative duties.
  • Supports coffee bar operations by serving beverages and food, on occasion.
  • Assists the Retail Operations Manager, Retail Operations Assistant Manager, and Lead Retail Operations Associates in carrying out all necessary retail operations.
  • Knows and ensures that Museum policies and procedures are followed.
  • Knows and adheres to all merchandising standards with high attention to detail.
  • Always adheres to Museum safety procedures.
  • Engages with Museum visitors in a positive and helpful way to support an enjoyable and safe guest experience.
  • Prioritizes the Museum’s values of inclusion and kindness in all interactions with staff, volunteers, and guests.
  • Additional duties as needed

Actual Pay Rate: $15.00/hour

Position Requirements
  • A demonstrated passion for customer service
  • Ability to accurately handle cash, charge, check, and gift card transactions
  • Basic knowledge of computer systems
  • Ability to stand for up to 9 hours
  • Ability to maneuver around sales floor and stock room including repetitive bending, prolonged standing, twisting, and climbing
  • Ability to withstand prolonged periods of repetitive motions with hands/wrists
  • Ability to lift 40 pounds
  • Flexible schedule with weekend and potential evening work
  • Additional job related duties as needed

Preferred:

  • Sales/Retail Experience
  • Coffee bar experience
  • Spanish Fluency
  • Visual Merchandising Experience
  • Familiarity with Counterpoint
ShiftVarious Shifts Pay Range$15.00/hour EOE StatementThe Museum of Life and Science is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. In addition, we will provide reasonable accommodation for individuals with disabilities to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. As an equal opportunity employer, we value the differences and benefits that a diverse culture brings. Join us!