The Operations Associate's role is to create an outstanding customer experience by performing ... Customer Service - You're maneuvering around the store at a fast pace, working with all the latest ...
The Operations Associate's role is to create an outstanding customer experience by performing ... Customer Service - You're maneuvering around the store at a fast pace, working with all the latest ...
The Operations Associate's role is to create an outstanding customer experience by performing ... Customer Service - You're maneuvering around the store at a fast pace, working with all the latest ...
The Operations Associate's role is to create an outstanding customer experience by performing ... Customer Service - You're maneuvering around the store at a fast pace, working with all the latest ...
Operations Associate I
Cranston, RI · On-site
$24.50/hr
The Operations Associate maintains primary responsibility for all operational elements of a small ... directly service retail branch customers as needed. Responsibilities: Maintains primary ...
Operations Associate I
Cranston, RI · On-site
$24.50/hr
The Operations Associate maintains primary responsibility for all operational elements of a small ... directly service retail branch customers as needed. Responsibilities: Maintains primary ...
Operations Associate I
Cranston, RI · On-site
$24.50/hr
The Operations Associate maintains primary responsibility for all operational elements of a small ... directly service retail branch customers as needed. Responsibilities: Maintains primary ...
Operations Associate I
Cranston, RI · On-site
$24.50/hr
The Operations Associate maintains primary responsibility for all operational elements of a small ... directly service retail branch customers as needed. Responsibilities: Maintains primary ...
Operations Coordinator / Customer Service
Providence, RI · On-site
$18 - $22/hr
Paid time off Customer Service & Operations Coordinator Pay: $18.00-$22.00 per hour (based on experience) Location: Mars Plastics / 40 Agnes Street Providence, RI Job Type: Full-time About Us: We are ...
Quick apply
Operations Coordinator / Customer Service
Providence, RI · On-site
$18 - $22/hr
Paid time off Customer Service & Operations Coordinator Pay: $18.00-$22.00 per hour (based on experience) Location: Mars Plastics / 40 Agnes Street Providence, RI Job Type: Full-time About Us: We are ...
Store Operations Associate
Narragansett, RI · On-site
$18.45 - $20.17/hr
This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by ...
Store Operations Associate
Narragansett, RI · On-site
$18.45 - $20.17/hr
This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by ...
Store Operations Associate
Pawtucket, RI · On-site
$18.45 - $20.17/hr
This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by ...
Store Operations Associate
Pawtucket, RI · On-site
$18.45 - $20.17/hr
This includes skills in both customer service and property maintenance. The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by ...
Operations Associate - Part Time
Newport, RI · On-site
$19.80 - $22.90/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...
Operations Associate - Part Time
Newport, RI · On-site
$19.80 - $22.90/hr
As an Operations Associate , you'll be the backbone of the store-ensuring smooth, efficient ... Deliver exceptional service Support the team in creating outstanding client experiences and ...
Customer Service Associate
Cranston, RI · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...
Customer Service Associate
Cranston, RI · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...
Advanced Associate, Customer Service
Providence, RI · On-site
$14.75 - $20.25/hr
Advanced Associate, Customer Service Location: Flexible/Hybrid Department: Client Services Reports ... This is a hands-on operations role for someone who enjoys solving problems, staying organized, and ...
New
Advanced Associate, Customer Service
Providence, RI · On-site
$14.75 - $20.25/hr
Advanced Associate, Customer Service Location: Flexible/Hybrid Department: Client Services Reports ... This is a hands-on operations role for someone who enjoys solving problems, staying organized, and ...
New
Customer Service Associate
Cranston, RI · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...
Customer Service Associate
Cranston, RI · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... Ability to follow instructions and interpret operational documents is required * Must be able to ...
Operations Associate, Providence
Providence, RI · On-site
$16.25/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...
Quick apply
Operations Associate, Providence
Providence, RI · On-site
$16.25/hr
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials--day and night, rain or shine. We're ...
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...
Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Customers turn to Gopuff to provide their everyday essentials-day and night, rain or shine. We're ...
Customer Service Associate
Warwick, RI · On-site
$14.50 - $20/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Customer Service Associate
Warwick, RI · On-site
$14.50 - $20/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Customer Service Associate
Woonsocket, RI · On-site
$14 - $19.25/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Quick apply
Customer Service Associate
Woonsocket, RI · On-site
$14 - $19.25/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Customer Service Associate
$14.25 - $19.50/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Quick apply
Customer Service Associate
$14.25 - $19.50/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Customer Service Associate
Woonsocket, RI · On-site
$14 - $19.25/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Customer Service Associate
Woonsocket, RI · On-site
$14 - $19.25/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Customer Service Associate
Providence, RI · On-site
$14.75 - $20.25/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Customer Service Associate
Providence, RI · On-site
$14.75 - $20.25/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Customer Service Associate
Warwick, RI · On-site
$14.25 - $19.50/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Customer Service Associate
Warwick, RI · On-site
$14.25 - $19.50/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Customer Service Associate
$14.75 - $20.25/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Quick apply
Customer Service Associate
$14.75 - $20.25/hr
Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household ...
Customer Service Operations Associate information
What does a customer service operations associate do?
A Customer Service Operations Associate supports the daily functions of a customer service team by handling customer inquiries, resolving issues, and ensuring efficient workflow. They often process orders, manage customer accounts, and collaborate with other departments to address customer needs. Their role is crucial in maintaining customer satisfaction and improving service processes. These associates also help implement policies and use software tools to track and report on service metrics.
What are the key skills and qualifications needed to thrive as a customer service operations associate?
To thrive as a Customer Service Operations Associate, you need strong problem-solving abilities, attention to detail, and experience in customer support, often supported by a relevant degree or prior customer service experience. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, patience, and adaptability enable you to handle diverse customer interactions and work effectively in a team environment. These skills ensure efficient resolution of customer issues, high satisfaction rates, and smooth operational workflows.
What are some common challenges faced by customer service operations associates, and how can they be effectively addressed?
Customer Service Operations Associates often encounter challenges such as managing a high volume of inquiries, handling difficult customer interactions, and adapting to evolving company policies or technology. To address these, it's important to develop strong communication and time management skills, seek support from team leads or mentors, and stay updated on product knowledge and best practices. Many organizations offer ongoing training and encourage collaboration within the team, which helps associates continuously improve their problem-solving abilities and overall performance.
What are the most commonly searched types of Customer Service Operations jobs in Rhode Island?
The most popular types of Customer Service Operations jobs in Rhode Island are:
What are popular job titles related to Customer Service Operations Associate jobs in Rhode Island?
For Customer Service Operations Associate jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Customer Service Operations Associate jobs in Rhode Island look for?
The top searched job categories for Customer Service Operations Associate jobs in Rhode Island are:
What cities in Rhode Island are hiring for Customer Service Operations Associate jobs?
Cities in Rhode Island with the most Customer Service Operations Associate job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
JCPenney rating
5.6
Based on 677 frontline employees who took The Breakroom Quiz
14th of 21 rated department stores
Job description
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening.
Primary Responsibilities:
Core Competencies & Accomplisments:
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
Primary Responsibilities:
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- Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you. \t
- Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone! \t
- Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need. \t
- Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom. \t
- Backroom standards: You keep the stockroom safe, clean, and organized . \t
- Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving. \t
- Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor. \t
- Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes.
Core Competencies & Accomplisments:
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- Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others \t
- Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes \t
- Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency \t
- Work experience- 1-2 years retail experience
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com
About JCPenney
Sourced by ZipRecruiter
Industry
Apparel manufacturing, retail and photography services
Company size
10,000+ Employees
Headquarters location
Plano, TX, US