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Customer Service Mentor Jobs (NOW HIRING)

KFC

Customer Service

Durant, OK

$13 - $17.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Derby, KS

$14.50 - $19.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

Dee Jay's QSR Inc - KFC

Customer Service

Sioux Falls, SD

$16 - $21.75/hr

KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally ... Training and mentorship programs * Scholarship opportunities * Reward and recognition culture

KFC

Customer Service

Canon City, CO

$14.50 - $19.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

Dee Jay's QSR Inc - KFC

Customer Service

Dickinson, ND

$15.25 - $20.75/hr

KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally ... Training and mentorship programs * Scholarship opportunities * Reward and recognition culture

KFC

Customer Service

Amarillo, TX

$14.50 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Amarillo, TX

$14 - $19/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Abilene, TX

$15.50 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

Widder MGT, LLC (KFC)

Customer Service

Aberdeen, OH

$13 - $17.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Reward and recognition culture * Competitive Pay * Flexible ...

Long John Silvers

Customer Service

Bixby, OK

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Reward and recognition culture * Competitive Pay * Flexible ...

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All JobsCustomer Service Mentor Jobs

Customer Service Mentor information

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How much do customer service mentor jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service mentor in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How does a customer service mentor support the professional development of new team members?

A Customer Service Mentor guides new team members by providing hands-on training, sharing best practices, and offering constructive feedback during real customer interactions. They often pair with trainees for shadowing, help set achievable goals, and facilitate regular check-ins to track progress. Mentors also foster a collaborative team environment, encouraging open communication and problem-solving skills, which are essential for long-term success in customer service roles.

What are the key skills and qualifications needed to thrive as a customer service mentor, and why are they important?

To thrive as a Customer Service Mentor, you need in-depth knowledge of customer service principles, experience in frontline support roles, and often a background in coaching or training. Familiarity with CRM software, call center systems, and learning management tools is typically required. Excellent communication, patience, leadership, and motivational skills help mentors effectively guide and inspire team members. These abilities are essential to foster continuous improvement, maintain high service standards, and support team development.

Is a customer service mentor a good entry level position?

A customer service mentor role is often considered an entry-level position that involves guiding new employees and developing communication skills. It can provide valuable experience in customer interactions, problem-solving, and team collaboration, making it suitable for those starting their careers in customer service. However, some roles may require prior experience or specific certifications depending on the company.

What is the difference between Customer Service Mentor vs Customer Service Representative?

AspectCustomer Service MentorCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; experience in customer service; mentoring skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentTraining sessions, coaching environments, team meetingsCall centers, retail stores, online support channels
Employer & Industry UsageUsed in companies focusing on employee development and trainingCommon across retail, telecom, hospitality, and service industries
Search & Comparison IntentUnderstanding roles focused on training and mentoring customer service staffLooking for frontline customer support roles

While both roles involve customer interaction, a Customer Service Mentor primarily focuses on training and guiding customer service staff, whereas a Customer Service Representative handles direct customer inquiries and support. The mentor role emphasizes coaching skills and team development, often within larger organizations, while the representative role is more about day-to-day customer interaction.

What is a customer service mentor?

A Customer Service Mentor is a professional who guides and supports customer service representatives by providing coaching, feedback, and training to help them improve their skills and performance. They typically have substantial experience in customer service and use their expertise to help others handle challenging situations, resolve conflicts, and deliver excellent service to customers. Customer Service Mentors often work closely with management to identify areas for improvement and may assist with onboarding new team members. Their role is crucial in fostering a positive work environment and ensuring high standards of customer care.
More about Customer Service Mentor jobs
What job categories do people searching Customer Service Mentor jobs look for? The top searched job categories for Customer Service Mentor jobs are:
Customer Service Mentor jobs near you
Infographic showing various Customer Service Mentor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Clothes Mentor Columbus

OUAC INC

Upper Arlington, OH

$10.50 - $12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, performing all POS transactions, processing, and stocking merchandise on the sales floor. We are looking for customer service-oriented individuals who are not afraid of striking up conversations and reaching out to help all our customers. If you are energetic, upbeat, and enjoy working in a fun, team-oriented environment this could be the job for you!

What We Offer All Eligible Employees:

  • Competitive wage and bonus
  • Outstanding health, dental and vision benefit
  • Generous employee discount at all company brand stores
  • Paid holidays
  • Paid time off (PTO)
  • STD, long term disability company paid
  • 401k with company match
  • Flexible schedules
  • Employee Referral Program
  • Employee Anniversary Program
  • Full and part-time position available (Full-time 30-40hrs/ Part-time 20-25hrs)
  • Opportunities for growth and professional development. We love to promote from within.

Essential Duties and Responsibilities:

  • Individually creates a positive store experience by greeting and interacting with customers and creating a fun and convenient place for our customers to shop.
  • Engages with customers by informing them about promotions, loyalty programs 
  • Tagging, hanging clothing, and stocking the sales floor
  • Must be able to effectively communicate the buying and selling process to customers.
  • Performs all other duties as assigned to maintain store operations and standards

Job Requirements

  • Honest, dependable, self-motivated, with mature judgment, and a strong sense of urgency.
  • Communicates effectively.

Working Conditions and Expectations:

  • Must be able to meet demands of frequent walking, standing, stooping, climb a ladder, pushing, repetitive lifting, 
  • Vision, coordination and reading requirements consistent with the employee’s need to inspect items closely and efficiently
  • Ability to regularly lift up to 40lbs. 
  • Must be 16 or older

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