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Customer Service Mentor Jobs (NOW HIRING)

KFC

Customer Service

Derby, KS

$14.50 - $19.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

Dee Jay's QSR Inc - KFC

Customer Service

Dickinson, ND · On-site

$15.25 - $20.75/hr

KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally ... Training and mentorship programs * Scholarship opportunities * Reward and recognition culture

KFC

Customer Service

Borger, TX

$15.25 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Pueblo, CO

$15.75 - $21.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Canon City, CO · On-site

$14.50 - $19.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Durant, OK

$13 - $17.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

Dee Jay's QSR Inc - KFC

Customer Service

Sioux Falls, SD

$16 - $21.75/hr

KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally ... Training and mentorship programs * Scholarship opportunities * Reward and recognition culture

KFC

Customer Service

Amarillo, TX

$14 - $19/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Abilene, TX

$15.50 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Liberal, KS · On-site

$15.25 - $20.75/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Andover, KS

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Wichita, KS

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Newnan, GA

$15/hr

Customer Service * Location: NEWNAN, GA * Compensation Rate: $7.25 per hour - $15 per hour Build a ... Training and mentorship programs * Reward and recognition culture * Competitive Pay * Flexible ...

Dee Jay's QSR Inc - KFC

Customer Service

Williston, ND

$15.75 - $21.25/hr

KFC Team Member (Customer Service) Build a strong Foundation both professionally and personally ... Training and mentorship programs * Scholarship opportunities * Reward and recognition culture

KFC

Customer Service

Anniston, AL

$7.25 - $10/hr

Customer Service * Location: Anniston, AL * Compensation Rate: $7.25 per hour - $10 per hour Build ... Training and mentorship programs * Reward and recognition culture * Competitive Pay * Flexible ...

KFC

Customer Service

Amarillo, TX

$13.50 - $18.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

Jack Marshall Foods, Inc.

Customer Service

Tuscaloosa, AL

$14.25 - $19.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

KFC

Customer Service

Mullins, SC

$10 - $12/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

LAR-MAC Inc - KFC

Customer Service

Bethlehem, PA · On-site

$15.75 - $21.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Tuition reimbursement and scholarship opportunities * Reward and ...

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Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsCustomer Service Mentor Jobs

Customer Service Mentor information

See salary details

$9

$18

$26

How much do customer service mentor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service mentor in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a customer service mentor?

A Customer Service Mentor is a professional who guides and supports customer service representatives by providing coaching, feedback, and training to help them improve their skills and performance. They typically have substantial experience in customer service and use their expertise to help others handle challenging situations, resolve conflicts, and deliver excellent service to customers. Customer Service Mentors often work closely with management to identify areas for improvement and may assist with onboarding new team members. Their role is crucial in fostering a positive work environment and ensuring high standards of customer care.

How does a customer service mentor support the professional development of new team members?

A Customer Service Mentor guides new team members by providing hands-on training, sharing best practices, and offering constructive feedback during real customer interactions. They often pair with trainees for shadowing, help set achievable goals, and facilitate regular check-ins to track progress. Mentors also foster a collaborative team environment, encouraging open communication and problem-solving skills, which are essential for long-term success in customer service roles.

What are the key skills and qualifications needed to thrive as a customer service mentor, and why are they important?

To thrive as a Customer Service Mentor, you need in-depth knowledge of customer service principles, experience in frontline support roles, and often a background in coaching or training. Familiarity with CRM software, call center systems, and learning management tools is typically required. Excellent communication, patience, leadership, and motivational skills help mentors effectively guide and inspire team members. These abilities are essential to foster continuous improvement, maintain high service standards, and support team development.

What is the difference between Customer Service Mentor vs Customer Service Representative?

AspectCustomer Service MentorCustomer Service Representative
Required CredentialsTypically high school diploma or equivalent; experience in customer service; mentoring skillsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentTraining sessions, coaching environments, team meetingsCall centers, retail stores, online support channels
Employer & Industry UsageUsed in companies focusing on employee development and trainingCommon across retail, telecom, hospitality, and service industries
Search & Comparison IntentUnderstanding roles focused on training and mentoring customer service staffLooking for frontline customer support roles

While both roles involve customer interaction, a Customer Service Mentor primarily focuses on training and guiding customer service staff, whereas a Customer Service Representative handles direct customer inquiries and support. The mentor role emphasizes coaching skills and team development, often within larger organizations, while the representative role is more about day-to-day customer interaction.

Customer Service Mentor jobs near you
Infographic showing various Customer Service Mentor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

REMOTE Customer Service Team Manager

AO Globe Life

Tallahassee, FL • On-site, Remote

$95K - $115K/yr

Full-time

Medical, Life

Posted 13 days ago

Job description

Remote Leadership Manager
AO Globe Life | 100% Remote | Leadership Opportunity
Lead with Purpose. Develop People. Grow Your Career.
AO Globe Life is expanding its leadership team and seeking experienced, motivated professionals who are passionate about coaching others, building high-performing teams, and delivering exceptional client experiences-all within a fully remote environment.
If you have a background in leadership, management, operations, customer service, or team development and are looking for a flexible opportunity with long-term growth potential, we'd love to hear from you.
In this role, you'll support both clients and team members by conducting virtual consultations, mentoring representatives, and fostering a culture of accountability, collaboration, and continuous improvement.
What You'll Do
🤝 Support Clients
  • Connect with individuals who have requested information about available benefit programs
  • Schedule and conduct virtual consultations via Zoom
  • Educate clients on available benefit options
  • Guide clients through enrollment and provide ongoing support
  • Maintain accurate digital records and follow-up communications
🌟 Lead & Develop Your Team
  • Recruit, mentor, and coach new representatives
  • Lead virtual team meetings, coaching sessions, and training calls
  • Set performance expectations and monitor individual and team progress
  • Foster a positive, collaborative, and growth-focused culture
  • Support professional development through ongoing mentorship and leadership coaching
What We Offer
🌎 100% Remote Work
Work from anywhere within the United States while enjoying the flexibility of a fully remote career.
⏰ Flexible Scheduling
Build a schedule that supports your professional goals and personal priorities.
📞 Warm Leads Provided
Work with individuals who have already requested information-no cold calling or prospecting required.
💰 Weekly Pay
Receive weekly direct deposit with opportunities for performance bonuses and leadership incentives.
📚 Leadership Training & Development
Benefit from comprehensive onboarding, executive mentorship, ongoing coaching, and structured leadership development programs.
📈 Career Advancement
Advance based on performance, initiative, and leadership-not tenure. Clear pathways into senior leadership roles are available.
🤝 Collaborative Team Culture
Join a supportive organization that values mentorship, accountability, professional growth, and teamwork.
Ideal Candidate
We're looking for professionals who demonstrate:
  • Leadership or management experience
  • Strong communication and interpersonal skills
  • Excellent organizational and time-management abilities
  • Confidence using Zoom, Microsoft Office, and other digital tools
  • Ability to work independently in a remote environment
  • Passion for coaching, mentoring, and developing others
  • Positive attitude with a solutions-oriented mindset

Experience in leadership, operations, customer service, recruiting, sales management, or client relationship management is highly valued.
Minimum Requirements
  • Legally authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based computer with webcam
  • Professional home office environment
  • Ability to obtain any required state insurance licensing (licensing guidance provided)
About AO Globe Life
For more than 70 years, AO Globe Life has proudly partnered with labor unions, credit unions, veteran organizations, and associations to provide supplemental life, accident, and health benefits to working families across the United States.
As a remote-first organization, we are committed to developing exceptional leaders through mentorship, collaboration, continuous learning, and performance-based advancement while delivering outstanding service to the families we proudly serve.
Ready to Lead the Next Generation?
If you're ready to grow your leadership career with a company that values integrity, service, mentorship, and long-term success, we'd love to connect with you.
Apply today and discover how far your leadership can take you with AO Globe Life.
Lead with Purpose. Inspire Growth. Build Your Future.

Apply