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Customer Service Manager Jobs in Trinity, TX (NOW HIRING)

Customer Service

Huntsville, TX · On-site

$20 - $25/hr

  • PTO

As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. Responsibilities include but not ...

Customer Service Representative (CSR)

Huntsville, TX · On-site

$13.75 - $18.75/hr

Customer Service Representative The Customer Service Representative (CSR) will provide sales order ... Work with Management to maximize revenue by troubleshooting & resolving order fulfillment obstacles ...

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Customer Service Representative

Huntsville, TX · On-site

$17 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Customer Service Representative (CSR) will provide sales order support related to all orders ... Work with Management to maximize revenue by troubleshooting & resolving order fulfillment obstacles ...

The Food Service Manager is a management position responsible for developing and implementing ... Oversees and manages dining operations where customers order prepared foods from a menu. Job ...

The Food Service Manager is a management position responsible for developing and implementing ... Oversees and manages dining operations where customers order prepared foods from a menu. Job ...

The Food Service Manager is a management position responsible for developing and implementing ... Oversees and manages dining operations where customers order prepared foods from a menu. Job ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Retail Customer Service

Huntsville, TX · On-site

$11 - $15/hr

  • Medical

  • Retirement

  • PTO

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

Retail Customer Service

Huntsville, TX

$11 - $15/hr

  • Medical

  • Retirement

  • PTO

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

Retail Customer Service

Huntsville, TX · On-site

$11 - $15/hr

  • Medical

  • Retirement

  • PTO

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week ... As part of our Customer Service team in our stores, you will provide a friendly, courteous, and ...

Customer Service Representative

Onalaska, TX · On-site

$12.50 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Riverside, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Riverside, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Riverside, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Riverside, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Riverside, TX · On-site

$14 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Showing results 1-20

Customer Service Manager information

See Trinity, TX salary details

$19.3K

$45.6K

$79.4K

How much do customer service manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer service manager in Trinity, TX is $45,572.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,200.00 and $55,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the most commonly searched types of Customer Service jobs in Trinity, TX?

The most popular types of Customer Service jobs in Trinity, TX are:

What job categories do people searching Customer Service Manager jobs in Trinity, TX look for?

The top searched job categories for Customer Service Manager jobs in Trinity, TX are:

What cities near Trinity, TX are hiring for Customer Service Manager jobs?

Cities near Trinity, TX with the most Customer Service Manager job openings:

Infographic showing various Customer Service Manager job openings in Trinity, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $45,572 per year, or $21.9 per hour.

$13.75 - $18.75/hr

Full-time

Posted 6 days ago


Job description

Diana Barnes - State Farm Agency, located in Huntsville, TX is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position with a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
Benefits Include:
  • Competitive Hourly pay (depending on experience)
  • Paid Vacation
  • Paid Training & Professional Development
  • Established Agency Serving Huntsville Since 1987
  • Supportive, Team-Oriented Culture
    Requirements:
    • Customer Service and/or Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
    • Excellent communication skills - written, verbal and listening
    • Self-motivated
    • Detail oriented
    • Proactive in problem solving
    • Ability to work in a team environment
    • Ability to assess customer needs and conduct effective interviews
    • Ability to effectively relate to a customer
    • Property Casualty license (must be able to obtain)
    • Life and Health license (must be able to obtain)
    If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.