Service Manager
Birmingham, AL · On-site
Provide service to internal and external customers. Select outside vendors for purchases of parts and repair (mechanical and body). Manage technician performance, enforce safety standards, and handle ...
Service Manager
Birmingham, AL · On-site
Provide service to internal and external customers. Select outside vendors for purchases of parts and repair (mechanical and body). Manage technician performance, enforce safety standards, and handle ...
Service Manager
Talladega, AL · On-site
Equipped with decades of knowledge and experience, incredible customer track records, and a sharp ... As a Service Manager, you will be responsible for directing and coordinating activities of all ...
Service Manager
Talladega, AL · On-site
Equipped with decades of knowledge and experience, incredible customer track records, and a sharp ... As a Service Manager, you will be responsible for directing and coordinating activities of all ...
Service Manager
Talladega, AL · On-site
Equipped with decades of knowledge and experience, incredible customer track records, and a sharp ... As a Service Manager, you will be responsible for directing and coordinating activities of all ...
Service Manager
Talladega, AL · On-site
Equipped with decades of knowledge and experience, incredible customer track records, and a sharp ... As a Service Manager, you will be responsible for directing and coordinating activities of all ...
Service Manager
Birmingham, AL · On-site
Provide service to internal and external customers. Select outside vendors for purchases of parts and repair (mechanical and body). Manage technician performance, enforce safety standards, and handle ...
Service Manager
Birmingham, AL · On-site
Provide service to internal and external customers. Select outside vendors for purchases of parts and repair (mechanical and body). Manage technician performance, enforce safety standards, and handle ...
Service Manager
Talladega, AL · On-site
Equipped with decades of knowledge and experience, incredible customer track records, and a sharp ... As a Service Manager, you will be responsible for directing and coordinating activities of all ...
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Service Manager
Talladega, AL · On-site
Equipped with decades of knowledge and experience, incredible customer track records, and a sharp ... As a Service Manager, you will be responsible for directing and coordinating activities of all ...
Service Manager
Birmingham, AL · On-site
Provide service to internal and external customers. Select outside vendors for purchases of parts and repair (mechanical and body). Manage technician performance, enforce safety standards, and handle ...
Service Manager
Birmingham, AL · On-site
Provide service to internal and external customers. Select outside vendors for purchases of parts and repair (mechanical and body). Manage technician performance, enforce safety standards, and handle ...
Auto Service Manager
Birmingham, AL · On-site
This position is responsible for keeping vehicles safe, road-ready, and cost-effective while providing exceptional service to both internal and external customers. What You'll Do * Manage the daily ...
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Auto Service Manager
Birmingham, AL · On-site
This position is responsible for keeping vehicles safe, road-ready, and cost-effective while providing exceptional service to both internal and external customers. What You'll Do * Manage the daily ...
Customer Service
$13 - $17.75/hr
The Customer Service Associate works to deliver the highest level of quality service to our ... Receive and review individual performance metric reports and action plan with manager to understand ...
Customer Service
$13 - $17.75/hr
The Customer Service Associate works to deliver the highest level of quality service to our ... Receive and review individual performance metric reports and action plan with manager to understand ...
Customer Service
Gadsden, AL · On-site
$13 - $17.75/hr
The Customer Service Associate works to deliver the highest level of quality service to our ... Receive and review individual performance metric reports and action plan with manager to understand ...
Customer Service
Gadsden, AL · On-site
$13 - $17.75/hr
The Customer Service Associate works to deliver the highest level of quality service to our ... Receive and review individual performance metric reports and action plan with manager to understand ...
Service Manager
Birmingham, AL · On-site
Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a ... Exhibits strong commitment to the service needs of the internal and external customer. Represents ...
New
Service Manager
Birmingham, AL · On-site
Who We Are BH Management, LLC is a people-first multifamily owner and operator that grew from a ... Exhibits strong commitment to the service needs of the internal and external customer. Represents ...
New
Customer Service Representative
$15 - $20.50/hr
... Service Manager. Work Environment This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non ...
Customer Service Representative
$15 - $20.50/hr
... Service Manager. Work Environment This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non ...
Equipment Service Manager
Birmingham, AL · On-site
Built on strong customer relationships and deep industry knowledge, we go beyond distribution ... The Service Manager carries the service department's P&L and is responsible for service revenue and ...
Equipment Service Manager
Birmingham, AL · On-site
Built on strong customer relationships and deep industry knowledge, we go beyond distribution ... The Service Manager carries the service department's P&L and is responsible for service revenue and ...
Automotive Service Manager
Oneonta, AL · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Oneonta, AL · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Hoover, AL · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Hoover, AL · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Talladega, AL · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Talladega, AL · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Quick apply
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Birmingham, AL · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Birmingham, AL · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Pinson, AL · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Pinson, AL · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Trussville, AL · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Automotive Service Manager
Trussville, AL · On-site
Specific duties for this customer service role include, but are not limited to: * Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
Customer Service Manager information
See Springville, AL salary details
$22.8K - $29.3K
5% of jobs
$29.3K - $35.7K
14% of jobs
$38.2K is the 25th percentile. Wages below this are outliers.
$35.7K - $42.2K
16% of jobs
The median wage is $48.1K / yr.
$42.2K - $48.7K
17% of jobs
$48.7K - $55.2K
12% of jobs
$55.2K - $61.6K
9% of jobs
$63.1K is the 75th percentile. Wages above this are outliers.
$61.6K - $68.1K
11% of jobs
$68.1K - $74.6K
6% of jobs
$74.6K - $81.1K
5% of jobs
$81.1K - $87.5K
2% of jobs
$87.5K - $94K
3% of jobs
$22.8K
$54K
$94K
How much do customer service manager jobs pay per year?
As of Sep 3, 2026, the average yearly pay for customer service manager in Springville, AL is $53,980.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $65,200.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Springville, AL?
The most popular types of Customer Service jobs in Springville, AL are:
What cities near Springville, AL are hiring for Customer Service Manager jobs?
Cities near Springville, AL with the most Customer Service Manager job openings:
Job description
Description:
Budget Rent a Car of Birmingham is looking to hire a Service Manager.
The ideal candidate will have prior manager experience in maintenance, and damage repair.
Manage the daily operation of the maintenance, and damage function for cars/trucks to monitor and control related expenses. Provide service to internal and external customers. Select outside vendors for purchases of parts and repair (mechanical and body). Manage technician performance, enforce safety standards, and handle budgeting/preventive maintenance to minimize vehicle downtime. Sets goals for technician productivity, monitors repair orders, and reduces “percent out of service” metrics. Maintain the maintenance shop in a safe and professional manner, ensuring compliance with OSHA and other regulatory agencies.
This description is not an all-inclusive description. Incumbent may be subject to additional tasks and responsibilities that management deems appropriate.
Requirements:Minimum Qualifications
· Clean Driving Record
· Automotive Knowledge & Background in Automotive Repairs
· 2+ years of management experience, preferably in a rental car, automotive shop, service orientated field
· Able To Lift 70lbs.
· 18 Years of Age or Older
· Valid Drivers License
Desired Qualifications
· Excellent Mechanical Knowledge
· 2-5 Plus Years Manager Experience
About Budget
Sourced by ZipRecruiter
Industry
Consumer goods and commercial equipment rental services
Company size
10,000+ Employees
Headquarters location
Parsippany, NJ, US
Year founded
1958