Englewood Cliffs, NJ · On-site
$150 - $200/hr
Service Manager Full Time Englewick Cliffs, NJ, US Salary Range: $150,000.00 To $200,000.00 ... Ensure all operations meet Cadillac / OEM warranty, compliance, and customer experience guidelines
Englewood Cliffs, NJ · On-site
$150 - $200/hr
Service Manager Full Time Englewick Cliffs, NJ, US Salary Range: $150,000.00 To $200,000.00 ... Ensure all operations meet Cadillac / OEM warranty, compliance, and customer experience guidelines
Below is a list of general duties (but not limited to): - Exceptional customer service at the club ( i.e. handling prospective members, members' needs, billing, security etc.). - Managing facility ...
Below is a list of general duties (but not limited to): - Exceptional customer service at the club ( i.e. handling prospective members, members' needs, billing, security etc.). - Managing facility ...
Below is a list of general duties (but not limited to): - Exceptional customer service at the club ( i.e. handling prospective members, members' needs, billing, security etc.). - Managing facility ...
Below is a list of general duties (but not limited to): - Exceptional customer service at the club ( i.e. handling prospective members, members' needs, billing, security etc.). - Managing facility ...
Below is a list of general duties (but not limited to): - Exceptional customer service at the club ( i.e. handling prospective members, members' needs, billing, security etc.). - Managing facility ...
Quick apply
Below is a list of general duties (but not limited to): - Exceptional customer service at the club ( i.e. handling prospective members, members' needs, billing, security etc.). - Managing facility ...
$27.60 - $42.55/hr
Ensure team delivers excellent customer service while demonstrating a high degree of professionalism. You'll Come With 3+ years of Retail Management and Operations experience at an Off Price, Big Box ...
$27.60 - $42.55/hr
Ensure team delivers excellent customer service while demonstrating a high degree of professionalism. You'll Come With 3+ years of Retail Management and Operations experience at an Off Price, Big Box ...
Below is a list of general duties (but not limited to): - Exceptional customer service at the club ( i.e. handling prospective members, members' needs, billing, security etc.). - Managing facility ...
Below is a list of general duties (but not limited to): - Exceptional customer service at the club ( i.e. handling prospective members, members' needs, billing, security etc.). - Managing facility ...
Englewood Cliffs, NJ · On-site
$150K - $200K/yr
Maintain strong CSI (Customer Satisfaction Index) scores consistent with Cadillac expectations * Hire, train, motivate, and evaluate service department staff * Manage inventory and parts to ensure ...
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Englewood Cliffs, NJ · On-site
$150K - $200K/yr
Maintain strong CSI (Customer Satisfaction Index) scores consistent with Cadillac expectations * Hire, train, motivate, and evaluate service department staff * Manage inventory and parts to ensure ...
New York, NY · On-site
Manage service requests of commercial truck leasing customers with urgency and professionalism * Develop and manage relationships with vendors and customers * Assist management team in preparing an ...
New York, NY · On-site
Manage service requests of commercial truck leasing customers with urgency and professionalism * Develop and manage relationships with vendors and customers * Assist management team in preparing an ...
Port Chester, NY · On-site
$17.75 - $24/hr
The Service CSR supports our service team in ensuring Paraco is able to provide memorable, positive ... Continue follow up on open issues and keeping service manager informed of escalation required.
Port Chester, NY · On-site
$17.75 - $24/hr
The Service CSR supports our service team in ensuring Paraco is able to provide memorable, positive ... Continue follow up on open issues and keeping service manager informed of escalation required.
Rye Brook, NY · On-site
The Service CSR supports our service team in ensuring Paraco is able to provide memorable, positive ... Continue follow up on open issues and keeping service manager informed of escalation required.
Quick apply
Rye Brook, NY · On-site
The Service CSR supports our service team in ensuring Paraco is able to provide memorable, positive ... Continue follow up on open issues and keeping service manager informed of escalation required.
Newark, NJ · On-site
Manage service requests of commercial truck leasing customers with urgency and professionalism * Develop and manage relationships with vendors and customers * Assist management team in preparing an ...
Newark, NJ · On-site
Manage service requests of commercial truck leasing customers with urgency and professionalism * Develop and manage relationships with vendors and customers * Assist management team in preparing an ...
Bloomfield, NJ · On-site
$60 - $85/hr
Serve all automotive service needs of customers.* Oversee the hiring and training of an effective ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...
Bloomfield, NJ · On-site
$60 - $85/hr
Serve all automotive service needs of customers.* Oversee the hiring and training of an effective ... Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ...
Brookdale, NJ · On-site
$22.66 - $33.99/hr
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...
Brookdale, NJ · On-site
$22.66 - $33.99/hr
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...
Newark, NJ · On-site
$80K - $110K/yr
Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers ... Day to day management of a service department that maintains and repairs a fleet of commercial ...
Newark, NJ · On-site
$80K - $110K/yr
Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers ... Day to day management of a service department that maintains and repairs a fleet of commercial ...
Brookdale, NJ · On-site
$22.66 - $33.99/hr
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...
Brookdale, NJ · On-site
$22.66 - $33.99/hr
Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...
New York, NY · On-site
$100K - $150K/yr
Responsibilities: - Oversee the daily operations of the service department - Manage a team of service technicians and customer service representatives - Ensure high-quality service and customer ...
New York, NY · On-site
$100K - $150K/yr
Responsibilities: - Oversee the daily operations of the service department - Manage a team of service technicians and customer service representatives - Ensure high-quality service and customer ...
Bronx, NY · On-site
$100K - $150K/yr
Responsibilities: - Oversee the daily operations of the service department - Manage a team of service technicians and customer service representatives - Ensure high-quality service and customer ...
Bronx, NY · On-site
$100K - $150K/yr
Responsibilities: - Oversee the daily operations of the service department - Manage a team of service technicians and customer service representatives - Ensure high-quality service and customer ...
Bronx, NY · On-site
$100K - $150K/yr
Responsibilities: - Oversee the daily operations of the service department - Manage a team of service technicians and customer service representatives - Ensure high-quality service and customer ...
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Bronx, NY · On-site
$100K - $150K/yr
Responsibilities: - Oversee the daily operations of the service department - Manage a team of service technicians and customer service representatives - Ensure high-quality service and customer ...
Elmwood Park, NJ · On-site
$80K - $120K/yr
As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major ... You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly ...
Elmwood Park, NJ · On-site
$80K - $120K/yr
As a Service Manager with our Fluid Solutions Division , you'll be the leader of a major ... You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly ...
Elmwood Park, NJ · On-site
$80K - $120K/yr
As a Service Manager with our Fluid Solutions Division, you'll be the leader of a major maintenance ... You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly ...
Elmwood Park, NJ · On-site
$80K - $120K/yr
As a Service Manager with our Fluid Solutions Division, you'll be the leader of a major maintenance ... You'll continually improve efficiency and customer satisfaction, by ensuring equipment is properly ...
$24.8K - $31.9K
5% of jobs
$31.9K - $38.9K
14% of jobs
$41.6K is the 25th percentile. Wages below this are outliers.
$38.9K - $46K
16% of jobs
The median wage is $52.4K / yr.
$46K - $53K
17% of jobs
$53K - $60.1K
12% of jobs
$60.1K - $67.1K
9% of jobs
$68.7K is the 75th percentile. Wages above this are outliers.
$67.1K - $74.2K
11% of jobs
$74.2K - $81.2K
6% of jobs
$81.2K - $88.3K
5% of jobs
$88.3K - $95.3K
2% of jobs
$95.3K - $102.3K
3% of jobs
$24.8K
$58.8K
$102.3K
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
The most popular types of Customer Service jobs in Spring Valley, NY are:
The top searched job categories for Customer Service Manager jobs in Spring Valley, NY are:
Cities near Spring Valley, NY with the most Customer Service Manager job openings:
$150 - $200/hr
Other
Posted 27 days ago
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Service ManagerFull Time Englewick Cliffs, NJ, US
Salary Range: $150,000.00 To $200,000.00 Annually
Job Description
We are seeking an experienced and results-driven Service Manager to lead our Cadillac service department, delivering a premium ownership experience aligned with Cadillac’s luxury brand standards. This role is responsible for driving profitability, ensuring operational excellence, and maintaining exceptional customer satisfaction for a discerning client base.
The ideal candidate understands the expectations of luxury automotive clients and can lead a high-performing team while maintaining Cadillac’s commitment to precision, innovation, and customer care.
Duties & Responsibilities
