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Customer Service Manager Jobs in Roebuck, SC (NOW HIRING)

Texas Roadhouse

Service Manager

Spartanburg, SC

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Taylors, SC · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Spartanburg, SC · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Greenville, SC · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Martin Supply Co

Customer Service Representative

Duncan, SC · On-site

$14.75 - $20/hr

Customer Service Manager About Martin Inc.: Founded in 1934 and headquartered in Florence, AL, Martin offers a wide variety of products and services in Industrial, Safety, Integrated Supply, and ...

Texas Roadhouse

Assistant Service Manager

Greenville, SC · On-site

$5.2K/mo

Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...

Texas Roadhouse

Assistant Service Manager

Taylors, SC · On-site

$5.2K/mo

Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...

Dollar Tree

Customer Service

Greenville, SC · On-site

$13.75 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service

Greenville, SC

$13.75 - $18.75/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Gunnebo Entrance Control

Technical Service Manager

Duncan, SC · On-site

$107K - $107K/yr

Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is ... Role Overview Gunnebo Entrance Control is looking for an experienced Technical Service manager to ...

Long John Silver's

Customer Service

Mauldin, SC · On-site

$14.50 - $19.75/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment.

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Roebuck, SC

Customer Service Manager information

See Roebuck, SC salary details

$23.4K

$55.3K

$96.4K

How much do customer service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer service manager in Roebuck, SC is $55,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $66,800.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Roebuck, SC?

The most popular types of Customer Service jobs in Roebuck, SC are:

What job categories do people searching Customer Service Manager jobs in Roebuck, SC look for?

The top searched job categories for Customer Service Manager jobs in Roebuck, SC are:

What cities near Roebuck, SC are hiring for Customer Service Manager jobs?

Cities near Roebuck, SC with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Roebuck, SC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $55,345 per year, or $26.6 per hour.

Assistant Service Manager

Precision Tune Auto Care - 6437 Tune, Inc

Spartanburg, SC • On-site

$15 - $17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Pay: $15-$17

Assistant Service Manager

Join the Precision Tune Auto Care Team!

Celebrating 50 years as a trusted leader in automotive service and a Franchise 500 top-rated brand. 

At Precision Tune Auto Care, you’ll be part of a team committed to integrity, safety, and top-quality customer service. We provide total car care—from oil changes and diagnostics to engine repairs and scheduled maintenance—and we’re passionate about keeping drivers safe on the road. If you’re looking to build your career with a proven, customer-focused brand, we’d love to have you on our team.

Assistant Service Manager – Lead, Support & Drive Results!
 
Precision Tune Auto Care is seeking a motivated Assistant Service Manager to support our service and tire teams while helping drive sales and maintain shop productivity. If you’re organized, customer-focused, and enjoy a fast-paced environment, this role is perfect for you!
What We Offer
  • Competitive pay
  • Medical, Dental, and Vision Insurance — coverage begins the 1st of the month after your hire date
  • Retirement plan enrollment available
  • Paid Time Off (PTO) to relax and recharge
  • Closed evenings and Sundays — enjoy a better work-life balance
  • 7 paid holidays off

What You’ll Do:

  • Support the Store Manager in daily operations, customer service, and sales across service labor, parts, tires, and fleet.
  • Assist in training and coaching service advisors on customer care and Courtesy Vehicle Inspections (CVIs).
  • Ensure shop productivity, workflow, and safety standards are maintained.
  • Handle POS transactions, inventory, and vendor procurement processes.
  • Act as the primary supervisor in the absence of management.
  • Maintain a clean, organized, and safe shop.

What We’re Looking For:

  • High School Diploma or GED.
  • 1+ year of experience in automotive service; sales experience preferred.
  • Valid driver’s license.
  • Strong customer service, communication, and cash-handling skills.
  • Leadership or work-lead experience.
  • Comfortable using upsell techniques.
  • Ability to work days, nights, weekends, and holidays.

Physical Requirements:

  • Lift up to 50 lbs; frequent standing, walking, bending, stooping, kneeling, and reaching.
  • Climb ladders and safely operate a vehicle.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.