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Customer Service Manager Jobs in Rincon, GA (NOW HIRING)

HomeTeam Pest Defense

Service Manager

Bluffton, SC

$60K - $65K/yr

Handle customer complaints; investigate and resolve customer service concerns * Assist technicians ... Actively manage performance and motivate service staff * Follow and enforce work procedures ...

Popeyes

Service Manager

Savannah, GA

$16/hr

You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with the best experience possible. Must be committed to ...

Popeyes

Service Manager

Savannah, GA · On-site

$16 - $18/hr

You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with the best experience possible. Must be committed to ...

Popeyes

Service Manager

Savannah, GA · On-site

$16/hr

You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with the best experience possible. Must be committed to ...

Popeyes

Service Manager

Savannah, GA · On-site

$16 - $18/hr

You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with the best experience possible. Must be committed to ...

Popeyes

Service Manager

Savannah, GA

$16 - $18/hr

You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with the best experience possible. Must be committed to ...

Popeyes

Service Manager

Savannah, GA

$16 - $18/hr

You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing Guests with the best experience possible. Must be committed to ...

Texas Roadhouse

Service Manager

Pooler, GA · On-site

$5.2K/mo

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

New

Carter Funds, LLC

Service Manager

Pooler, GA

SERVICE MANAGER We are Hiring! If you are looking for a career in maintenance , Allegiant-Carter Management is looking for qualified candidates that are focused, dedicated and passionate about their ...

Naturals2Go

Customer Service

Savannah, GA · On-site

$47K/yr

Our solutions help operators manage payment systems, vending equipment, and day-to-day operations ... Qualifications Required * 2+ years of customer service, call center, help desk, technical support ...

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Showing results 1-20

All JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Rincon, GA

Customer Service Manager information

See Rincon, GA salary details

$22.3K

$52.7K

$91.8K

How much do customer service manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for customer service manager in Rincon, GA is $52,729.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $63,600.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by Customer Service Managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the 5 P's of customer service?

The 5 P's of customer service are Product, Price, Place, Promotion, and People. For a Customer Service Manager, understanding these elements helps in delivering effective service, managing customer expectations, and improving overall satisfaction. Focusing on People, including communication and empathy, is especially crucial in customer interactions.

What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What do you do as a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. They develop policies, monitor service quality, and use tools like CRM software to improve customer experience and support business goals.

What is the role of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. They develop policies, monitor service quality, and use tools like CRM systems to improve customer experience and support business goals.

What does a Customer Service Manager do?

A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.

What's the highest paying customer service job?

The highest paying customer service roles are often in executive or specialized management positions, such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What Do Customer Service Managers Do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Rincon, GA? The most popular types of Customer Service jobs in Rincon, GA are:
What cities near Rincon, GA are hiring for Customer Service Manager jobs? Cities near Rincon, GA with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Rincon, GA as of June 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,729 per year, or $25.4 per hour.
Customer Service Representative

Customer Service Representative

Capital Waste Services

Ridgeland, SC

$14 - $19/hr

Other

Posted 17 days ago

Job description

Customer Service Representative

Do you have excellent Customer Service skills and Dispatch experience? If so, then we have the job for you!

CWS is a leading provider of waste management services throughout South Carolina, Georgia, Tennessee, Virginia, and Florida. We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. Our exceptional customer service team helps deliver satisfaction to our clients throughout our footprint. If you are passionate about helping others and seeking a challenging and interesting position, apply today!

The Customer Service Rep will communicate back and forth with Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Handles incoming service orders, directs drivers, and resolves service issues. In addition to setting up new accounts from Service Agreements and maintaining proper flow of paperwork from sales to operations; file and maintain customer contracts and records in neat orderly fashion.

POSITION SUMMARY:

Respond to and resolve customer service inquiries, requests or complaints; work directly with sales personnel to maintain customer accounts as necessary.

MINIMUM REQUIREMENTS:

Education: High School Diploma, GED and/or equivalent work experience

Years of Experience: One year of customer service experience

PRIMARY DUTIES AND RESPONSIBILITIES:

  • Respond effectively and courteously to customer service inquiries, requests or complaints. Return all customer calls in a timely manner
  • Notify the appropriate personnel to handle the customer's problems and concerns
  • Research and resolve issues in a timely manner
  • Review daily reports with the Customer Service Manager/Office Manager
  • Enter service and route data into computer for billing and route scheduling purposes
  • Service all Residential and/or Commercial accounts by setting up new accounts from Service Agreements and maintaining proper flow of paperwork from sales to operations; file and maintain customer contracts and records in neat orderly fashion
  • Route customers for recycling and trash pick-ups
  • Work closely with dispatch to ensure quality assurance
  • Assist with collections by reinstating customers, processing reinstatement paperwork and processing collections letters for mailing
  • Maintains customer records by updating account information, logging customer concerns
  • Identify, assess, and resolve customers' needs to achieve satisfaction

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Excellent customer services skills
  • Basic customer skills required for inputting and retrieving data
  • Strong written and verbal communication skills
  • Ability to handle multiple tasks
  • Ability to work effectively with others in a team environment
  • Problem solving and conflict resolution

EQUIPMENT AND SOFTWARE USED:

  • Microsoft Office: Word, Excel, PowerPoint and Outlook
  • Company information systems applications

WORK ENVIRONMENT:

  • Usual office environment
  • In person / Work On-site

TYPICAL PHYSICAL DEMANDS:

  • Ability to organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or management
  • Ability to use a computer and related devices, such as keyboard or mouse or other related equipment, throughout the workday while seated at a desk or workstation
  • Possess speaking skills and hearing ability to interact with customers on the telephone

Requirements

Education: High School Diploma, GED and/or equivalent work experience

Years of Experience: One year of Dispatch and Customer Service experience

Preferred: 6-12 months experience with company procedures, products and service, and experience working in a team environment

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