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Customer Service Manager Jobs in Rincon, GA (NOW HIRING)

Auto Intensive Care

Service Manager

Savannah, GA

Join Our Team as a Service Manager at Auto Intensive Care in Savannah, GA! Are you passionate about ... Provide exceptional customer service and address any customer concerns or issues * Monitor and ...

Food Lion

PT Customer Service Leader

Savannah, GA

Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...

Classet

Service Manager

Pooler, GA · On-site

$22 - $24/hr

High school diploma * 5+ years of customer service experience (staffing experience preferred ... Account management or client-facing experience

Classet

Service Manager

Pooler, GA

$22 - $24/hr

High school diploma * 5+ years of customer service experience (staffing experience preferred ... Account management or client-facing experience

Classet

Service Manager

Pooler, GA · On-site

$22 - $24/hr

High school diploma * 5+ years of customer service experience (staffing experience preferred ... Account management or client-facing experience

Logan's Roadhouse

Service Manager

Pooler, GA · On-site

The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...

Stark Exterminators

Service Manager

Bloomingdale, GA · On-site

Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including ...

Arrow Exterminators

Service Manager

Bloomingdale, GA · On-site

$52K - $60K/yr

Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including ...

Southern Motors Honda

Service Manager

Savannah, GA

Ensure customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...

Southern Motors Honda

Service Manager

Savannah, GA · On-site

Ensure customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...

Southern Motors Honda

Service Manager

Savannah, GA

Ensure customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...

Southern Motors Honda

Service Manager

Savannah, GA · On-site

Ensure customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...

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Customer Service Manager information

See Rincon, GA salary details

$22.3K

$52.7K

$91.8K

How much do customer service manager jobs pay per year?

As of May 30, 2026, the average yearly pay for customer service manager in Rincon, GA is $52,729.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $63,600.00 per year, depending on experience, location, and employer.

What Do Customer Service Managers Do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by Customer Service Managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What does a Customer Service Manager do?

A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Rincon, GA? The most popular types of Customer Service jobs in Rincon, GA are:
What job categories do people searching Customer Service Manager jobs in Rincon, GA look for? The top searched job categories for Customer Service Manager jobs in Rincon, GA are:
What cities near Rincon, GA are hiring for Customer Service Manager jobs? Cities near Rincon, GA with the most Customer Service Manager job openings:
Customer Service Manager jobs near you

Service Manager

Vermeer Southeast Sales and Service, Inc.

Richmond Hill, GA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

About Vermeer Southeast
Vermeer Southeast Sales & Service, Inc, founded in 1967 is a heavy equipment sales and services dealer with locations in Florida, Georgia, and Alabama. Vermeer Southeast is a 100% employee owned company.
About the role
Vermeer Southeast is seeking a highly experienced Service Manager to lead, organize, and oversee all operations of the service department. This leadership role is ideal for a seasoned service professional with prior industry experience and demonstrated success managing service operations. The Service Manager will lead a high-performing team focused on delivering an exceptional customer experience while maximizing the effective sale and utilization of all available service hours.
What you'll do
People Leadership & Development
  • Lead, mentor, and develop a professional service team to achieve operational and customer service excellence.
  • Recruit, hire, and retain high-performing service personnel.
  • Plan and manage staffing levels to ensure consistent coverage for critical roles.
  • Coach, evaluate, and develop employees through structured performance management.
  • Leverage available training programs to elevate technical and leadership capabilities.
  • Foster a collaborative, inclusive, and accountable team culture.

Customer Satisfaction
  • Ensure delivery of professional, timely, and high-quality customer service.
  • Build and maintain strong, long-term customer relationships.
  • Resolve complex customer concerns by recommending effective and value-driven service solutions.
  • Prepare and deliver accurate service quotes in a timely manner.
  • Assist with loading and unloading equipment as operationally required.

Sales & Growth
  • Lead service-related sales initiatives and customer outreach efforts.
  • Drive growth in service revenue through effective utilization of available service hours.
  • Expand the service customer base while improving customer retention.
  • Collaborate with sales and operations to identify growth opportunities.

Department Management
  • Analyze shop capacity, technician productivity, and customer demand to optimize performance.
  • Schedule and coordinate service work to meet operational and customer deadlines.
  • Maintain current knowledge of service bulletins, equipment updates, and industry best practices.
  • Oversee warranty claims and ensure proper dealership reimbursement.
  • Prepare and review weekly and monthly service performance reports.
  • Manage shop supplies, tools, and equipment while maintaining a clean, safe, and secure facility.
  • Enforce all safety standards, policies, and documentation requirements.

Qualifications
  • High school diploma or GED required; college degree preferred.
  • Previous Service Manager experience required, with Industry experience strongly preferred.
  • Demonstrated experience in service operations and labor selling at the management level.
  • Minimum of 4 years of leadership experience, with proven communication and people-management skills (additional experience preferred).
  • Strong organizational, time-management, and multi-tasking abilities with exceptional attention to detail.
  • Ability to effectively communicate and follow verbal and written instructions.

Benefits offered
  • Employee Stock Ownership Plan (ESOP) - Certified Employee-Owned
  • Paid Training
  • Corporate Chaplains Program
  • Health insurance
  • Dental and Vision plan
  • Flexible Spending Accounts (FSA)
  • Company Paid Telehealth Program - MediOrbis
  • 401K Retirement Plan
  • Paid Holidays & Vacation
  • Others

We are a Drug Free Workplace and an Equal Opportunity Employer

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