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Customer Service Manager Jobs in Ridgeway, SC (NOW HIRING)

Mazda of Columbia

Customer Service Assistant

Columbia, SC · On-site

$14 - $19.50/hr

Managing the vehicles in the loaner fleet, including writing loaner agreements and checking in ... Shuttle customers * Assist service advisors and Service Manager The ideal candidate will be well ...

Midas - PGW

Automotive Service Manager

Columbia, SC

$1K - $1K/wk

Training & development * 401(k) At Midas we are dedicated to providing quality services to customer ... We are looking for automotive service manager to manage and direct all service department ...

Midas

Automotive Service Manager

Columbia, SC · On-site

$1K - $1K/wk

Training & development * 401(k) At Midas we are dedicated to providing quality services to customer ... We are looking for automotive service manager to manage and direct all service department ...

Express Tires

Automotive Service Manager

Columbia, SC · On-site

Specific duties for this customer service role include, but are not limited to: Providing support in the store recruiting process by assisting the Store Manager on final employment decisions ...

Express Tires

Automotive Service Manager

Columbia, SC · On-site

Specific duties for this customer service role include, but are not limited to: Providing support in the store recruiting process by assisting the Store Manager on final employment decisions ...

PGA TOUR Superstore

Customer Service Associate

Chapin, SC

$12.75 - $17.50/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is responsible for engaging Customers in the Cashier Area and Club Desk, ensuring excellent service ...

Precision Fire Solutions,LLC

Be Seen First

Fire Alarm Service Manager

West Columbia, SC · On-site

$70K - $90K/yr

Customer Relationship Management: Handle customer inquiries, complaints, and concerns to ensure timely resolution and customer satisfaction. * Service Delivery Oversight: Monitor service operations ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Ridgeway, SC

Customer Service Manager information

See Ridgeway, SC salary details

$23.4K

$55.3K

$96.3K

How much do customer service manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for customer service manager in Ridgeway, SC is $55,291.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $66,700.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by Customer Service Managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the 5 P's of customer service?

The 5 P's of customer service are Product, Price, Place, Promotion, and People. For a Customer Service Manager, understanding these elements helps in delivering effective service, managing customer expectations, and improving overall satisfaction. Focusing on People, including communication and empathy, is especially crucial in customer interactions.

What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What do you do as a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. They develop policies, monitor service quality, and use tools like CRM software to improve customer experience and support business goals.

What is the role of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. They develop policies, monitor service quality, and use tools like CRM systems to improve customer experience and support business goals.

What does a Customer Service Manager do?

A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.

What's the highest paying customer service job?

The highest paying customer service roles are often in executive or specialized management positions, such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What Do Customer Service Managers Do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Ridgeway, SC? The most popular types of Customer Service jobs in Ridgeway, SC are:
What cities near Ridgeway, SC are hiring for Customer Service Manager jobs? Cities near Ridgeway, SC with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Ridgeway, SC as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,291 per year, or $26.6 per hour.

Customer Service Assistant

Mazda of Columbia

Columbia, SC • On-site

$14 - $19.50/hr

Other

Posted 6 days ago

Job description

As a Mazda of Columbia Customer Service Assistant, you will play a crucial role in ensuring the smooth operation of our dealership.
Responsibilities include:

  • Greeting customers on the lane
  • Managing the vehicles in the loaner fleet, including writing loaner agreements and checking in return loaners
  • Clean and organize the waiting areas
  • Clean shop common areas
  • Shuttle customers
  • Assist service advisors and Service Manager

The ideal candidate will be well organized, friendly, and have basic computer skills.
This is a fast paced, on your feet all day, position.
Professional appearance is required, which includes nice slacks and a company polo.
Must have a valid driver license.
Why Mazda of Columbia?
We're not your typical dealership. We've created an environment where employees are respected, supported, and empowered to grow. Our team-first culture, transparent leadership, and customer-first mentality are why we're expanding - and why we need you.

Apply