Service Manager
Dickinson, TX · On-site
The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...
Service Manager
Dickinson, TX · On-site
The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...
Service Manager
Houston, TX · On-site
This role will own service performance, customer satisfaction, and recurring revenue growth, while ... Manage service contracts. * Establish andmaintainsubcontractor relationships around the country.
Quick apply
Service Manager
Houston, TX · On-site
This role will own service performance, customer satisfaction, and recurring revenue growth, while ... Manage service contracts. * Establish andmaintainsubcontractor relationships around the country.
Service Manager
Pearland, TX · On-site
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Pearland, TX · On-site
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Houston, TX · On-site
The Service Manager will be expected to deliver high-quality customer service and represent the DEUTZ brand professionally. The ideal candidate must have a consistent willingness to increase their ...
Service Manager
Houston, TX · On-site
The Service Manager will be expected to deliver high-quality customer service and represent the DEUTZ brand professionally. The ideal candidate must have a consistent willingness to increase their ...
Service Manager
Pearland, TX · On-site
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Pearland, TX · On-site
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Pearland, TX · On-site
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Pearland, TX · On-site
This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...
Service Manager
Houston, TX · On-site
Key Responsibilities • Oversee the service technicians' and customer support agents' daily functions including phone availability, order processing and account management. • Develop, implement ...
Service Manager
Houston, TX · On-site
Key Responsibilities • Oversee the service technicians' and customer support agents' daily functions including phone availability, order processing and account management. • Develop, implement ...
Service Manager
Needville, TX · On-site
This position acts as a bridge between customers, employees, and management, overseeing daily operations, resolving service-related issues, and maintaining high standards of quality and performance.
Service Manager
Needville, TX · On-site
This position acts as a bridge between customers, employees, and management, overseeing daily operations, resolving service-related issues, and maintaining high standards of quality and performance.
Service Manager
Needville, TX · On-site
This position acts as a bridge between customers, employees, and management, overseeing daily operations, resolving service-related issues, and maintaining high standards of quality and performance.
Service Manager
Needville, TX · On-site
This position acts as a bridge between customers, employees, and management, overseeing daily operations, resolving service-related issues, and maintaining high standards of quality and performance.
Service Manager
Needville, TX · On-site
This position acts as a bridge between customers, employees, and management, overseeing daily operations, resolving service-related issues, and maintaining high standards of quality and performance.
Quick apply
Service Manager
Needville, TX · On-site
This position acts as a bridge between customers, employees, and management, overseeing daily operations, resolving service-related issues, and maintaining high standards of quality and performance.
Service Manager
Houston, TX · On-site
Customer Experience and Communication * Serve as the primary point of contact for service customers * Walk trailers with customers and document concerns accurately * Build repair estimates and obtain ...
Service Manager
Houston, TX · On-site
Customer Experience and Communication * Serve as the primary point of contact for service customers * Walk trailers with customers and document concerns accurately * Build repair estimates and obtain ...
O'Mally Management Group has a client that has a direct-hire opportunity in Galveston, TX. Our client emphasizes customer service and hospitality with every interaction. We are looking for a customer ...
O'Mally Management Group has a client that has a direct-hire opportunity in Galveston, TX. Our client emphasizes customer service and hospitality with every interaction. We are looking for a customer ...
O'Mally Management Group has a client that has a direct-hire opportunity in Galveston, TX. Our client emphasizes customer service and hospitality with every interaction. We are looking for a customer ...
Quick apply
O'Mally Management Group has a client that has a direct-hire opportunity in Galveston, TX. Our client emphasizes customer service and hospitality with every interaction. We are looking for a customer ...
O'Mally Management Group has a client that has a direct-hire opportunity in Galveston, TX. Our client emphasizes customer service and hospitality with every interaction. We are looking for a customer ...
O'Mally Management Group has a client that has a direct-hire opportunity in Galveston, TX. Our client emphasizes customer service and hospitality with every interaction. We are looking for a customer ...
Service Manager
Houston, TX · On-site
Direct customer interaction and employee development * Maintain clean and safe facility including ... Service Manager must be able to clearly demonstrate their ability to set and reach performance ...
Service Manager
Houston, TX · On-site
Direct customer interaction and employee development * Maintain clean and safe facility including ... Service Manager must be able to clearly demonstrate their ability to set and reach performance ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Service Manager
Houston, TX · On-site
The Service Manager oversees the maintenance staff and leads by example and must be available to handle groundskeeping and/or pool duties, as needed. JOB SUMMARY Along with the Community Manager, the ...
Customer Service Manager information
See Manvel, TX salary details
$23K - $29.6K
5% of jobs
$29.6K - $36.1K
14% of jobs
$38.6K is the 25th percentile. Wages below this are outliers.
$36.1K - $42.7K
16% of jobs
The median wage is $48.6K / yr.
$42.7K - $49.2K
17% of jobs
$49.2K - $55.8K
12% of jobs
$55.8K - $62.3K
9% of jobs
$63.8K is the 75th percentile. Wages above this are outliers.
$62.3K - $68.8K
11% of jobs
$68.8K - $75.4K
6% of jobs
$75.4K - $81.9K
5% of jobs
$81.9K - $88.5K
2% of jobs
$88.5K - $95K
3% of jobs
$23K
$54.6K
$95K
How much do customer service manager jobs pay per year?
As of Aug 20, 2026, the average yearly pay for customer service manager in Manvel, TX is $54,564.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $65,900.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Manvel, TX?
The most popular types of Customer Service jobs in Manvel, TX are:
What are popular job titles related to Customer Service Manager jobs in Manvel, TX?
For Customer Service Manager jobs in Manvel, TX, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Manvel, TX look for?
The top searched job categories for Customer Service Manager jobs in Manvel, TX are:
What cities near Manvel, TX are hiring for Customer Service Manager jobs?
Cities near Manvel, TX with the most Customer Service Manager job openings:
Logan's Roadhouse rating
3.9
Based on 67 frontline employees who took The Breakroom Quiz
88th of 88 rated restaurants
Job description
Description:
Position Summary: The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to build and maintain lasting relationships with guests and provide effective and efficient problem solving should a situation arise. Additionally, the service manager plays a significant role in driving revenue growth and maintaining a supportive, productive work environment.
Essential Job Functions:
• Deliver superior service and maximize customer satisfaction.
• Continuously touching tables and getting to know guests.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Train and develop team members to ensure competency and high standards of customer service
• Train, motivate, and mentor team members by providing guidance, coaching, and performance feedback to foster a positive work environment and promote employee development
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant's good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards.
• Safeguarding their team members and facility by ensuring all Safey & Security Policies are adhered
• Maintain relationships with vendors/ suppliers to ensure timely and cost-effective deliveries.
• Have a general understanding of budgets and how to analyze sales data to meet revenue goals while controlling cost from food waste and labor.
• Assist General Managers in overseeing the proper handling of cash including accurate DSR, petty cash, and making bank deposits and logging all deposits using the Cash Deposit Log
• Manage day-to-day operations of the restaurant, including opening and closing procedures, staff scheduling, and shift management.
• Uphold company policies, procedures, and values, promoting a positive brand image and culture of excellence among team members.
• Maintain inventory levels, order supplies, and manage food and beverage costs to optimize profitability and minimize waste.
• Understand Areas of Responsibility as assigned by General Manager.
• Monitor food and beverage preparation, presentation, and quality standards, ensuring compliance with recipes, portion sizes, and food safety regulations.
• Ensure all facilities concerns are reported to the General Manager and submit maintenance/repairs through the proper channels.
The above-cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Requirements:
Education/Experience/Job Requirements:
• High school diploma or GED certificate.
• Prior Front of House & Back of House Manager experience.
• 3 plus years of restaurant experience.
• Supervisory experience.
• Strong leadership and management skills.
• Meets all company service standards.
• Energetic and flexible.
• Follows direction with focused attention.
• Ability to positively motivate employees to work as a team to ensure that food and service meet appropriate standards.
• Excellent communication.
• Maintains a calm, tactful demeanor when dealing with difficult situations.
• Strong computer skills.
• Completes all ongoing certifications/validations (LTO, new menu, etc.).
• Forms strong working relationships within team.
• Must possess proper food handler and alcohol dispensing certifications.
• Adhere to company Uniform Attire & Appearance standards.
Additional Info:
Physical Demands:
• 100 % Stand or walk.
• 80% Communicate with other line position.
• 75% Work at Approx. 36" table/stove and reach in approx. 36".
• 75% Reach (6" to overhead) bend, stoop and wipe.
• 60% Perform job at continuous high pace, under pressure, while maintaining quality & speed standards.
• 50% Lift and carry sacks, boxes, product up to 50 pounds from floor to above waist level, approx.
• 20 feet and sometimes involving stairs.
Flexible Schedules
Position Summary: The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to build and maintain lasting relationships with guests and provide effective and efficient problem solving should a situation arise. Additionally, the service manager plays a significant role in driving revenue growth and maintaining a supportive, productive work environment.
Essential Job Functions:
• Deliver superior service and maximize customer satisfaction.
• Continuously touching tables and getting to know guests.
• Respond efficiently and accurately to customer complaints.
• Regularly review product quality and research new vendors.
• Train and develop team members to ensure competency and high standards of customer service
• Train, motivate, and mentor team members by providing guidance, coaching, and performance feedback to foster a positive work environment and promote employee development
• Ensure compliance with sanitation and safety regulations.
• Manage restaurant's good image and suggest ways to improve it.
• Control operational costs and identify measures to cut waste.
• Adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards.
• Safeguarding their team members and facility by ensuring all Safey & Security Policies are adhered
• Maintain relationships with vendors/ suppliers to ensure timely and cost-effective deliveries.
• Have a general understanding of budgets and how to analyze sales data to meet revenue goals while controlling cost from food waste and labor.
• Assist General Managers in overseeing the proper handling of cash including accurate DSR, petty cash, and making bank deposits and logging all deposits using the Cash Deposit Log
• Manage day-to-day operations of the restaurant, including opening and closing procedures, staff scheduling, and shift management.
• Uphold company policies, procedures, and values, promoting a positive brand image and culture of excellence among team members.
• Maintain inventory levels, order supplies, and manage food and beverage costs to optimize profitability and minimize waste.
• Understand Areas of Responsibility as assigned by General Manager.
• Monitor food and beverage preparation, presentation, and quality standards, ensuring compliance with recipes, portion sizes, and food safety regulations.
• Ensure all facilities concerns are reported to the General Manager and submit maintenance/repairs through the proper channels.
The above-cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Requirements:
Education/Experience/Job Requirements:
• High school diploma or GED certificate.
• Prior Front of House & Back of House Manager experience.
• 3 plus years of restaurant experience.
• Supervisory experience.
• Strong leadership and management skills.
• Meets all company service standards.
• Energetic and flexible.
• Follows direction with focused attention.
• Ability to positively motivate employees to work as a team to ensure that food and service meet appropriate standards.
• Excellent communication.
• Maintains a calm, tactful demeanor when dealing with difficult situations.
• Strong computer skills.
• Completes all ongoing certifications/validations (LTO, new menu, etc.).
• Forms strong working relationships within team.
• Must possess proper food handler and alcohol dispensing certifications.
• Adhere to company Uniform Attire & Appearance standards.
Additional Info:
Physical Demands:
• 100 % Stand or walk.
• 80% Communicate with other line position.
• 75% Work at Approx. 36" table/stove and reach in approx. 36".
• 75% Reach (6" to overhead) bend, stoop and wipe.
• 60% Perform job at continuous high pace, under pressure, while maintaining quality & speed standards.
• 50% Lift and carry sacks, boxes, product up to 50 pounds from floor to above waist level, approx.
• 20 feet and sometimes involving stairs.
Flexible Schedules
What Logan's Roadhouse employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Logan's Roadhouse
Sourced by ZipRecruiter
Company size
10,000+ Employees
Headquarters location
Nashville, TN, US
Year founded
1991