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Customer Service Manager Jobs in Loris, SC (NOW HIRING)

Royal Farms

Customer Service Associate

Shallotte, NC · On-site

$13.50 - $18.50/hr

The Team Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Team Leader will work in ...

Royal Farms

Customer Service Associate

Shallotte, NC · On-site

$13.50 - $18.50/hr

The Team Leader will assist store management in customer service, product availability, execution of food service programs, safety, shift management, and vendor care. The Team Leader will work in ...

Walgreens

Customer Service Associate

Shallotte, NC · On-site

$13.50 - $18.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Loris, SC

Customer Service Manager information

See Loris, SC salary details

$19.1K

$45.3K

$78.9K

How much do customer service manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer service manager in Loris, SC is $45,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,000.00 and $54,700.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Loris, SC?

The most popular types of Customer Service jobs in Loris, SC are:

What job categories do people searching Customer Service Manager jobs in Loris, SC look for?

The top searched job categories for Customer Service Manager jobs in Loris, SC are:

What cities near Loris, SC are hiring for Customer Service Manager jobs?

Cities near Loris, SC with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Loris, SC as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $45,318 per year, or $21.8 per hour.

Service Manager - Shallotte, NC

The Cole Family of Harley-Davidson Dealerships

Shallotte, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Service Manager

Location: Harley-Davidson - Shallotte, NC

Are you ready to take your career to the next level? Do you want to be a part of the winning team? Looking for a change of scenery? Our family of Harley-Davidson dealerships represents a multi-point dealership family situated in the Southeast and Mid-Atlantic regions. We are a well-established award-winning family of dealerships who takes pride in offering superior customer service and hiring experienced, knowledgeable team members.

Our Harley-Davidson dealership is now accepting applications for a full-time self-motivated Service Manager who possess a customer-focused attitude. 

An Equal Opportunity Employer

Benefits:

  • 401K
  • Paid Vacation & Holidays
  • Medical, Dental, Vision, Life, Cancer, Accidental, and Disability Insurance
  • Health Flexible Spending Account
  • Company Discounts
  • Opportunities for growth and professional development

Position Summary: Service Manager

  • Provide prompt, dependable, high quality vehicle service to (internal & external) customers.
  • Ensure service department contributes an acceptable level of gross $ net profit.
  • Maximize productivity levels of service technicians.
  • Ensure service personnel are alert, well trained, and available when needed.
  • Review work-in-progress to ensure quality and timeliness.
  • Occasionally assist technicians when they are having difficulty performing service work.
  • Make estimates for internal and wreck repairs.
  • Establish procedures to initiate and forward all customers paid, warranty and internal repair orders.
  • Develop procedures in conjunction with the Parts Manager that ensures a smooth flow of parts to Service Technicians during jobs.
  • Become familiar and efficient with all phases of the computer system required for service and parts management.
  • Ensure employees keep a clean, efficient, and orderly department.
  • Maintain service follow-up programs.
  • Grow the volume of service work.
  • Maintain budgeted revenue and expense objectives.
  • Develop promotional campaigns in conjunction with the Parts & Sales departments.
  • Maintain efficiency reports on sales representatives.
  • Provide reports to GM, as requested.
  • Develop monthly and annual objectives for the department in collaboration with GM,
  • Attend training sessions to keep current with service department issues.

Qualifications and Job Requirements:

  • 2+ years progressive experience within the service department of a motor vehicle dealership.
  • Prefer knowledge and experience with sales of Harley-Davidson/Buell motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
  • Experience with point-of-sale and parts & service management computer software or the ability to quickly learn due to experience with other systems.
  • Current, valid motorcycle license.

All statements made by applicants for employment during the application will be checked for accuracy. We offer equal employment opportunities to all qualified persons without regard to race, color, sex (including gender identity and sexual orientation), religion, age, national origin, genetic information, citizenship status, marital status, pregnancy (including childbirth, related medical conditions, and lactation), physical or mental disability, past, present, or future service in the Uniformed Services of the United States, or any other basis prohibited by local, state, or federal law. If you need help to fill out this application form or during any phase of the application, interview, or employment process, please notify the Human Resources Officer to discuss accommodations. The use of this form does not mean there are positions open and does not obligate us in any way.

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