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Customer Service Manager Jobs in Johnson, VT (NOW HIRING)

Marmon

Customer Service Representative

Shelburne, VT · On-site

$17 - $23/hr

The Customer Service Representative works closely with Engineers, Operations, Quality, Supply Chain and Business Development Managers to ensure customer requirements align with manufacturing ...

Marmon

Customer Service Representative

Shelburne, VT · On-site

$17 - $23/hr

The Customer Service Representative works closely with Engineers, Operations, Quality, Supply Chain and Business Development Managers to ensure customer requirements align with manufacturing ...

Kim Luxe Travel

Travel Customer Service

Burlington, VT · On-site

$16 - $21.75/hr

This role focuses on delivering outstanding customer care, managing travel-related requests, and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...

Orkin

Customer Service Specialist

Williston, VT · On-site

$18 - $21/hr

Our Customer Service Specialist position gives you an opportunity to help customers with your ... The Pest Management Industry is growing - and is a recession resistant line of business * You have ...

Critter Control

Customer Service Specialist

Williston, VT · On-site

$18 - $21/hr

Our Customer Service Specialist position gives you an opportunity to help customers with your ... The Pest Management Industry is growing - and is a recession resistant line of business * You have ...

Walgreens Boots Alliance

Customer Service Associate

Winooski, VT · On-site

$14.50 - $20/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Showing results 21-40

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Johnson, VT

Customer Service Manager information

See Johnson, VT salary details

$24.5K

$57.9K

$100.9K

How much do customer service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer service manager in Johnson, VT is $57,948.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $69,900.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Johnson, VT? The most popular types of Customer Service jobs in Johnson, VT are:
What are popular job titles related to Customer Service Manager jobs in Johnson, VT? For Customer Service Manager jobs in Johnson, VT, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Johnson, VT look for? The top searched job categories for Customer Service Manager jobs in Johnson, VT are:
What cities near Johnson, VT are hiring for Customer Service Manager jobs? Cities near Johnson, VT with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Johnson, VT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $57,948 per year, or $27.9 per hour.

Fitness Center Customer Service

Planet Fitness - Burlington Fitness, Inc

Saint Albans, VT • On-site

$14.50/hr

Part-time

Re-posted 15 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 598 frontline employees who took The Breakroom Quiz

46th of 63 rated gym and leisure clubs

Job description

Planet Fitness is hiring!
 
We are looking for friendly, professional, and highly motivated team players to our amazing team.
 
Benefits Include: 
·         Free Membership! All our employees enjoy a complimentary black card membership with access to all 2,000 of our locations nationwide.
·         Flexible Scheduling
·         Paid training
·         Job advancement opportunities
·         A fun, laidback place to work!
 Job Summary:
Members of our front desk staff will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
 
Essential Duties and Responsibilities 
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related duties
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager, Manager or Lead Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements:
  •   Pursuant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are a must.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter cleaning chemicals on shift.

What Planet Fitness employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Planet Fitness logo

About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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