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Customer Service Manager Jobs in Brandon, VT (NOW HIRING)

United Ag and Turf

Service Manager

Rutland, VT · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We service customers in a variety of industries such as commercial, construction, agricultural, as ... Manage service repairs and assign jobs and work areas to employees in the Service Department ...

United Ag & Turf, NE

Service Manager

Rutland, VT · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We service customers in a variety of industries such as commercial, construction, agricultural, as ... Manage service repairs and assign jobs and work areas to employees in the Service Department ...

United Ag & Turf NE, LLC

Service Manager

Rutland, VT

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We service customers in a variety of industries such as commercial, construction, agricultural, as ... Manage service repairs and assign jobs and work areas to employees in the Service Department ...

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

VIP Auto

Service Manager - Rutland, VT

Rutland, VT · On-site

The Service Manager: • Must be an inspirational leader who lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by setting expectations such that VIP team members deliver an exceptional ...

Walgreens

Customer Service Associate

Rutland, VT

$14.75 - $20.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Rutland, VT

$14.75 - $20.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Brandon, VT

Customer Service Manager information

See Brandon, VT salary details

$25.1K

$59.3K

$103.3K

How much do customer service manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for customer service manager in Brandon, VT is $59,341.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $71,600.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Brandon, VT?

The most popular types of Customer Service jobs in Brandon, VT are:

What job categories do people searching Customer Service Manager jobs in Brandon, VT look for?

The top searched job categories for Customer Service Manager jobs in Brandon, VT are:

What cities near Brandon, VT are hiring for Customer Service Manager jobs?

Cities near Brandon, VT with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Brandon, VT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $59,341 per year, or $28.5 per hour.

Assistant Customer Service Manager

Northeast Grocery

Rutland, VT

$18 - $25.50/hr

Full-time

Posted 21 days ago

Job description

Pay Range: $18.00- $25.50

SUMMARY
Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Ensures all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned. Responsible for ensuring that the highest level of customer service and courtesy is provided at all times.  Consistently work within company 5S efficiency standards. Ensure each associate asks each customer for an AdvantEdge Card. Ensure each associate smiles, acknowledges our customers at the beginning and end of each transaction. Ensure each associate is aware of shrink-related items and how to control. Responsible for training and supervising all cashiers, bottle associates and service clerks.  Schedule associates and performs other administrative-like duties. Maintain cashier controls and security in accordance with company policies and procedures. Ensure cash controls and over/short policies are adhered to. Ensure an adequate level of supplies necessary to operate the Front End area of the store and to maintain expense control. Responsible for cash control of all media's collected at registers, according to company policies and procedures. Maintain detailed and accurate cashier log books to provide audit information necessary in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e.: payroll, cashier over/shorts, etc). Ensure that all customer orders are rung accurately, efficiently and in accordance with all corporate policies and procedures. Responsible for ensuring that all pricing errors are recorded on a timely basis. Ensure that the Front End operation is kept neat, safe, clean and in accordance with all company and state sanitation regulations.  Maintain a neat, clean and organized workstation, according to 5S standards, at all times. Ensure that all Front End merchandising racks (i.e.: cigarettes and candy) have adequate levels of merchandise and are kept neat and clean. Ensure that all Front End associates consistently work within company efficiency standards. Perform other related duties as assigned by management and adhere to all company policies and procedures. 

MINIMUM QUALIFICATIONS
Must be at least 18 years of age. Satisfactory Performance Reviews. Strong Organizational skills and ability to multi-task. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Strong communication skills. Basic Literacy. Basic Computer Skills.
EDUCATION AND EXPERIENCE
High School Diploma or equivalent. 1-3 years related experience
PHYSICAL REQUIREMENTS
Exposure to Cold Environment Occasional 1-3 Hours
Exposure to Hot Environment Occasional 1-3 Hours
Bending Constant 5-8 Hours
Walking Constant 5-8 Hours
Standing Constant 5-8 Hours
Sitting Occasional 1-3 Hours
Squatting/Kneeling Constant 5-8 Hours
Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours
Twisting Constant 5-8 Hours
Pivoting Constant 5-8 Hours
Lifting Occasional 1-3 Hours up to 75lbs
Pushing/Pulling Frequent 3-5 Hours up to 75lbs
Lifting Frequent 3-5 Hours up to 50lbs
Lifting Occasional 1-3 Hours up to 25lbs
EQUIPMENT USED

EQUIPMENT USED

Phone

Computer Applications

Calculator

Register

Cleaning tools, mop, broom, rake, and shovel

Floor Machine

*Equipment used by a minor (under 18 years of age), please refer to The Equipment use by Minor Associates policy dated: June 2008.

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.

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