Crystal River, FL · On-site
$10.75 - $15/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...
Crystal River, FL · On-site
$10.75 - $15/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...
Lecanto, FL · On-site
$13.25 - $18.25/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Lecanto, FL · On-site
$13.25 - $18.25/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Inverness, FL · On-site
$12.75 - $17.25/hr
You would be responsible for writing new business, servicing current customers, and multi-lining ... This job entails having good organizational, communication, problem solving, and time management ...
Inverness, FL · On-site
$12.75 - $17.25/hr
You would be responsible for writing new business, servicing current customers, and multi-lining ... This job entails having good organizational, communication, problem solving, and time management ...
$12.25 - $16.75/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...
Quick apply
$12.25 - $16.75/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions * Retail store environment where extended periods of standing are ...
Belleview, FL · On-site
$12.75 - $17.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...
Belleview, FL · On-site
$12.75 - $17.75/hr
Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...
Ocala, FL · On-site
$13.50 - $18.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Ocala, FL · On-site
$13.50 - $18.50/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Lecanto, FL · On-site
$13.25 - $18.25/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Lecanto, FL · On-site
$13.25 - $18.25/hr
Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...
Ocala, FL · On-site
$14.75 - $20.25/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Ocala, FL · On-site
$14.75 - $20.25/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Crystal River, FL · On-site
$10.75 - $15/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...
Crystal River, FL · On-site
$10.75 - $15/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...
Ocala, FL · On-site
$12.25 - $16.75/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...
Ocala, FL · On-site
$12.25 - $16.75/hr
Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...
Ocala, FL · On-site
$14 - $19/hr
The Commercial Lines Customer Service Representative is responsible for handling servicing tasks ... Manage all activities and workload in agency management system (Applied Epic) * Review policies for ...
Ocala, FL · On-site
$14 - $19/hr
The Commercial Lines Customer Service Representative is responsible for handling servicing tasks ... Manage all activities and workload in agency management system (Applied Epic) * Review policies for ...
Ocala, FL · On-site
$14.75 - $20.25/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Ocala, FL · On-site
$14.75 - $20.25/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
$14.75 - $20.25/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
$14.75 - $20.25/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Ocala, FL · On-site
$14.75 - $20.25/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Ocala, FL · On-site
$14.75 - $20.25/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
$14.75 - $20.25/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
$14.75 - $20.25/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Ocala, FL · On-site
$14.75 - $20.25/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
Ocala, FL · On-site
$14.75 - $20.25/hr
Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...
$14 - $19/hr
The Commercial Lines Customer Service Representative is responsible for handling servicing tasks ... Manage all activities and workload in agency management system (Applied Epic) * Review policies for ...
$14 - $19/hr
The Commercial Lines Customer Service Representative is responsible for handling servicing tasks ... Manage all activities and workload in agency management system (Applied Epic) * Review policies for ...
Ocala, FL · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Ocala, FL · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Inverness, FL · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Inverness, FL · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Spring Hill, FL · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
Spring Hill, FL · On-site
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...
$18.3K - $23.5K
5% of jobs
$23.5K - $28.7K
14% of jobs
$30.7K is the 25th percentile. Wages below this are outliers.
$28.7K - $33.9K
16% of jobs
The median wage is $38.6K / yr.
$33.9K - $39.1K
17% of jobs
$39.1K - $44.3K
12% of jobs
$44.3K - $49.5K
9% of jobs
$50.7K is the 75th percentile. Wages above this are outliers.
$49.5K - $54.7K
11% of jobs
$54.7K - $59.9K
6% of jobs
$59.9K - $65.1K
5% of jobs
$65.1K - $70.3K
2% of jobs
$70.3K - $75.5K
3% of jobs
$18.3K
$43.4K
$75.5K
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
The most popular types of Customer Service jobs in Inverness, FL are:
For Customer Service Manager jobs in Inverness, FL, the most frequently searched job titles are:
The top searched job categories for Customer Service Manager jobs in Inverness, FL are:
Cities near Inverness, FL with the most Customer Service Manager job openings:
$10.75 - $15/hr
Other
Re-posted 12 days ago
5.0
Based on 151 frontline employees who took The Breakroom Quiz
607th of 737 rated retailers
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
Summary
As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Sourced by ZipRecruiter
Big Lots, headquartered in Westerville, Ohio, US, is a distinctive and diversified retail corporation. Operating in the retail industry, the company's core businesses involve offering an extensive range of merchandise such as furniture, seasonal items, consumables, soft home products, electronics, and accessories. Big Lots was founded in 1967 under the name Consolidated Stores Corporation until it was officially renamed Big Lots Inc. in 2001. The corporation's mission focuses on making a difference in the communities they serve by delivering surprising values every day. In line with this, Big Lots takes pride in their continued commitment to responsible retailing which includes their steadfast embrace of their corporate social responsibility.
Retail
10,000+ Employees
Westerville, OH, US
1967
