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Customer Service Manager Jobs in Inverness, FL (NOW HIRING)

Wendy's

Customer Service Manager

Bushnell, FL

$15.55 - $21.75/hr

You enjoy problem solving, customer service and decision making * You want to be a leader and you ... manager. Real food. Real people. We are a proud equal opportunity employer all ages, races ...

Wendy's

Customer Service Manager

Bushnell, FL · On-site

$15.55 - $21.75/hr

You enjoy problem solving, customer service and decision making * You want to be a leader and you ... manager. Real food. Real people. We are a proud equal opportunity employer all ages, races ...

Bridgestone Americas, Inc

Service Manager

Wildwood, FL · On-site

$19.57 - $29.36/hr

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...

Bridgestone

Service Manager

Wildwood, FL · On-site

$19.57 - $29.36/hr

Ensure exceptional customer satisfaction and retention by effectively managing all aspects of ... Develop understanding of business operations in the automotive service environment from proficient ...

KFC

Customer Service

Bushnell, FL

$14/hr

Customer Service (Team Member) in BUSHNELL , FL EAP Management Corp dba KFC is looking for people who love serving customers and want to be part of a great restaurant company! With us, you can earn ...

Wawa, Inc.

Customer Service Supervisor

Bushnell, FL · On-site

$21.25 - $28.70/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Wawa, Inc.

Customer Service Supervisor

Bushnell, FL · On-site

$21.25 - $28.70/hr

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...

Walgreens

Customer Service Associate

Spring Hill, FL · On-site

$12.25 - $17/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Spring Hill, FL · On-site

$12.25 - $17/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Spring Hill, FL · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

SunStop Stores

Customer Service Associate

Wildwood, FL · On-site

$12.50 - $17.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

SunStop

Customer Service Associate

Wildwood, FL

$12.50 - $17.25/hr

The Customer Service Associate is responsible for delivering outstanding customer service by ... advancement into management roles, we'd love to hear from you. We are hiring Full-Time and ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Inverness, FL

Customer Service Manager information

See Inverness, FL salary details

$18.3K

$43.4K

$75.5K

How much do customer service manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer service manager in Inverness, FL is $43,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,700.00 and $52,400.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Inverness, FL? The most popular types of Customer Service jobs in Inverness, FL are:
What are popular job titles related to Customer Service Manager jobs in Inverness, FL? For Customer Service Manager jobs in Inverness, FL, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Inverness, FL look for? The top searched job categories for Customer Service Manager jobs in Inverness, FL are:
What cities near Inverness, FL are hiring for Customer Service Manager jobs? Cities near Inverness, FL with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Inverness, FL as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,379 per year, or $20.9 per hour.

Customer Service Manager

Wendy's

Bushnell, FL

$15.55 - $21.75/hr

Full-time

Medical, Retirement, PTO

Re-posted 17 days ago

Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,336 frontline employees who took The Breakroom Quiz

78th of 106 rated fast food restaurants

Job description

What you'll doWHY WENDY’S?

Families come in all shapes and sizes, that includes the Wendy’s family - the people you will work with as a Shift Manager.

We get you. We got you. Here’s what you can expect as a Shift Manager on our team:

  • Perks – Healthcare benefits for full-time shift managers, paid time off, 401(k) with employer match and employee assistance program available for ALL employees
  • Career Growth – Wanna move up? We have opportunities to grow within and beyond our restaurants
  • Paid Training – We’re invested in you, and excited to teach you what you need to know to lead the Wendy’s Way
Responsibilities

WHAT WE EXPECT FROM YOU:

What you bring to the table:

  • You enjoy problem solving, customer service and decision making
  • You want to be a leader and you’re committed to teaching and growing your team
  • A commitment to promoting proper procedures and a culture of food safety
  • Flexible work availability

Pay Range: $15.55 - $21.75 Hr.

What we expect from youYou must be willing and able to:

  • Stand and move for most - if not all - of your shift
  • Use restaurant equipment such as a headset, register or grill
  • Follow brand standards and guidelines to prepare great food, serve our customers and maintain a clean restaurant that you’re proud to work in
  • Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) occasionally for training and other tasks

For more information on specific equipment or job requirements, see the job description or talk to the hiring manager.

Real food. Real people.

We are a proud equal opportunity employer all ages, races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

Wendy’s has an ongoing need for this role

Wendy's is an equal employment opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job.

What Wendy's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Wendy's logo

About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969

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