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Customer Service Manager Jobs in Howell, NJ (NOW HIRING)

Customer Service Management

New York, NY ยท On-site

$17.50 - $23.75/hr

Company Description POWERED BY PEOPLE Customer Service Management Company Overview Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune 500 ...

Customer Service Management

New York, NY ยท On-site

$17.50 - $23.75/hr

Company Description POWERED BY PEOPLE Customer Service Management Company Overview Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune 500 ...

Customer Service

Somerset, NJ ยท On-site

$16 - $21.75/hr

Customer Service Representative Responsible for all Customer Service activities in support of both ... Oversight on the Order Management Process and develop key relationships at our 3PL partner with ...

Service Manager

Queens, NY ยท On-site

$40K - $52K/yr

As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...

The Service Manager, Customer Support is responsible for managing customer support and service operations to ensure timely, high-quality service delivery and customer satisfaction. This role runs ...

Service Manager

Queens, NY ยท On-site

$40K - $52K/yr

As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...

The Service Manager, Customer Support is responsible for managing customer support and service operations to ensure timely, high-quality service delivery and customer satisfaction. This role runs ...

Service Manager

Somerset, NJ ยท On-site

$115K - $125K/yr

The Service Manager, Customer Support is responsible for managing customer support and service operations to ensure timely, high-quality service delivery and customer satisfaction. This role runs ...

Service Manager

Somerset, NJ ยท On-site +1

$115K - $125K/yr

The Service Manager, Customer Support is responsible for managing customer support and service operations to ensure timely, high-quality service delivery and customer satisfaction. This role runs ...

Customer Service

Somerset, NJ ยท On-site

$16 - $21.75/hr

Responsible for all Customer Service activities in support of both the Brand and Generics divisions ... Oversight on the Order Management Process and develop key relationships at our 3PL partner with ...

Service Manager The Pool and Spa Place, a locally owned pool retailer and service provider in ... Update and maintain the customer database with accurate customer and service information daily.

Service Manager

New York, NY ยท On-site

$27.60 - $42.55/hr

You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, while also ... You'll Come With 3+ years of Retail Management or Store Operations experience at an Off Price, Big ...

Service Manager

New York, NY ยท On-site

$27.60 - $42.55/hr

Ensure team delivers excellent customer service while demonstrating a high degree of professionalism. You'll Come With 3+ years of Retail Management and Operations experience at an Off Price, Big Box ...

Manage service requests of commercial truck leasing customers with urgency and professionalism * Develop and manage relationships with vendors and customers * Assist management team in preparing an ...

Showing results 21-40

Customer Service Manager information

See Howell, NJ salary details

$24.6K

$58.2K

$101.4K

How much do customer service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer service manager in Howell, NJ is $58,236.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $70,300.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What are the most commonly searched types of Customer Service jobs in Howell, NJ?

The most popular types of Customer Service jobs in Howell, NJ are:

What job categories do people searching Customer Service Manager jobs in Howell, NJ look for?

The top searched job categories for Customer Service Manager jobs in Howell, NJ are:

What cities near Howell, NJ are hiring for Customer Service Manager jobs?

Cities near Howell, NJ with the most Customer Service Manager job openings:

Infographic showing various Customer Service Manager job openings in Howell, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $58,236 per year, or $28 per hour.

Customer Service Management

NY Marketing Firm

New York, NY โ€ข On-site

$17.50 - $23.75/hr

Full-time

Re-posted 24 days ago


Job description

Company Description

POWERED BY PEOPLE

Job Description

Customer Service Management

Company Overviewย 

Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune 500 clients. Our companywide initiatives are to better our service for our clients in order to solidify partnerships, retain customer relations, acquire new business, and overall, increase the value of our client's brands. Our solid structure and continuous desire to improve will help to obtain future goals. It is our mission to continue to drive revenue for our clients through integrity, professionalism, and genuine hard work.
Our goal is to provide an environment in which our clients and staff can be placed in a position of continuous and unlimited growth potential. We strive to attain genuine and long lasting relationships, to set the example for others to emulate, and to be the leader in the field of direct sales and marketing.

Job Descriptionย 

NY Marketing Firm, LLC offers an exciting, fast-paced, results driven environment. Currently, NY Marketing Firm, LLC is seeking qualified candidates who are looking for a REAL career move to get their foot in the door. We are looking to fill sales and marketing positions from the entry level. We have found that those with any customer service experience thrive with our company. We provide training to all qualified candidates, continued education from entry level and beyond.ย 

Please forward resumes in Word or PDF format to [emailย protected]ย or contact our Human Resource at 716.791.9147

www.NYMarketingFirm.org