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Customer Service Manager Jobs in Haslet, TX (NOW HIRING)

Addison Group

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...

Addison Group

Customer Service Manager

Irving, TX · On-site

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Customer Service Manager Location (City, State): Dallas, TX Work Schedule: M - F, 10:30 am - 7 pm Type of Employment: Direct Hire Compensation: $85,000 - $100,000 Industry: Professional Services ...

Composites One

Customer Service Manager

Fort Worth, TX

  • Medical

  • Retirement

As a Customer Service Manager (CSM), you will be responsible for managing and coordinating the overall activities of a Customer Service team, including customer satisfaction and quality. You will be ...

Composites One

Customer Service Manager

Fort Worth, TX · On-site

  • Medical

  • Retirement

As a Customer Service Manager (CSM), you will be responsible for managing and coordinating the overall activities of a Customer Service team, including customer satisfaction and quality. You will be ...

MineARC Systems

Be Seen First

Customer Service Manager

Dallas, TX · On-site

$90K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... Service Manager to lead our Dallas-based Service Department and coordinate Service Technicians across the United States and Canada. The role is responsible for team performance, customer support ...

Onin Staffing

Customer Service Manager

Lewisville, TX

$27 - $33/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Manager - Supervising warehouse personnel - Order receiving and picking - Customer email and call response - Order entry - Handling customer complaints Skills and Experience:

ULINE

Customer Service Department Manager

Irving, TX · On-site

$85K - $100K/yr

  • Medical

  • Retirement

  • PTO

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch - Irving, TX Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Customer Service Department Manager

Dallas, TX · On-site

$85K - $100K/yr

  • Medical

  • Retirement

  • PTO

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch- Irving, TX Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

Uline

Customer Service Department Manager

Irving, TX

$85K - $100K/yr

  • Medical

  • Retirement

  • PTO

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch - Irving, TX Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

Uline

Customer Service Department Manager

Irving, TX

$85K - $100K/yr

  • Medical

  • Retirement

  • PTO

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch - Irving, TX Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ULINE

Customer Service Department Manager

Irving, TX · On-site

$85K - $100K/yr

  • Medical

  • Retirement

  • PTO

Customer Service Department Manager Pay from $85,000 to $100,000 per year Texas Branch- Irving, TX Fast, friendly, and customer-focused - that's what makes Uline's customer service legendary! As a ...

ITW Hobart Service

Service Manager

Irving, TX

The Service Manager will also be required to support and enforce all company policies and ... Meeting or exceeding customer satisfaction results * Talent development * Increasing employee ...

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Showing results 1-20

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Haslet, TX

Customer Service Manager information

See Haslet, TX salary details

$23.1K

$54.7K

$95.3K

How much do customer service manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer service manager in Haslet, TX is $54,724.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $66,000.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Haslet, TX?

The most popular types of Customer Service jobs in Haslet, TX are:

What are popular job titles related to Customer Service Manager jobs in Haslet, TX?

For Customer Service Manager jobs in Haslet, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Manager jobs in Haslet, TX look for?

The top searched job categories for Customer Service Manager jobs in Haslet, TX are:

What cities near Haslet, TX are hiring for Customer Service Manager jobs?

Cities near Haslet, TX with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Haslet, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 84% Physical, 8% Hybrid, and 8% Remote job distribution, with an average salary of $54,724 per year, or $26.3 per hour.

Customer Service Manager

Addison Group

Irving, TX • On-site

$85K - $100K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Job description

Job Title: Customer Service Manager
Location (City, State): Dallas, TX
Work Schedule: M - F, 10:30 am - 7 pm
Type of Employment: Direct Hire
Compensation: $85,000 - $100,000
Industry: Professional Services
Benefits: This position is eligible for a competitive benefits package, including medical, dental, vision, paid time off, and other employer-sponsored programs.
Job Description
Addison Group is partnering with our client to identify an experienced Customer Service Manager to lead a large customer support team in a fast-paced, high-volume service environment. This individual will be responsible for driving operational performance, developing frontline leaders and representatives, and ensuring a consistently high level of service for customers. The ideal candidate brings a strong background in contact center leadership, a passion for employee development, and the ability to manage performance through coaching and accountability.
Key Responsibilities
  • Oversee daily operations for a large team of customer service professionals, ensuring productivity, service quality, and adherence to established processes.
  • Monitor team performance metrics and implement strategies to improve efficiency, responsiveness, and customer satisfaction.
  • Provide ongoing coaching, mentorship, and performance feedback to supervisors and frontline representatives.
  • Develop and execute employee training and development initiatives to support team growth and retention.
  • Partner with cross-functional departments to resolve escalated customer concerns and improve service delivery.
  • Analyze operational trends and reporting data to identify opportunities for process improvement.
  • Foster a culture of accountability, collaboration, and customer-focused service.
  • Support workforce planning, staffing needs, and performance management activities.

Qualifications
  • Bachelor's degree
  • Minimum of 5 years of leadership experience managing large customer service or call center teams, including responsibility for 30+ employees.
  • Previous experience working in a structured, metrics-driven contact center environment strongly preferred.
  • Proven success developing employees, improving team performance, and building high-performing customer service organizations.
  • Tenured background in customer service, contact center operations, or customer support leadership preferred.
  • Demonstrated ability to balance operational priorities while maintaining a positive customer experience.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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