Service Manager
Salem, IN · On-site
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Service Manager
Salem, IN · On-site
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Service Manager
Louisville, KY · On-site
Oversee the company's service department, leading staff, managing operations, and ensuring high customer satisfaction by setting standards, resolving escalated issues, handling budgets, training ...
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Service Manager
Louisville, KY · On-site
Oversee the company's service department, leading staff, managing operations, and ensuring high customer satisfaction by setting standards, resolving escalated issues, handling budgets, training ...
Service Manager
Salem, IN · On-site
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Service Manager
Salem, IN · On-site
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Service Manager
Louisville, KY · On-site
$60 - $90/hr
Own the Customer Experience.Service Manager | Louisville | NOVO Health ServicesThis isn't a desk job managing from a distance. You'll hire, train, and coach the Route Service Representatives who ...
Service Manager
Louisville, KY · On-site
$60 - $90/hr
Own the Customer Experience.Service Manager | Louisville | NOVO Health ServicesThis isn't a desk job managing from a distance. You'll hire, train, and coach the Route Service Representatives who ...
Service Manager
Salem, IN · On-site
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Service Manager
Salem, IN · On-site
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Service Manager
La Grange, KY · On-site
$55 - $72/hr
Ensure exceptional customer satisfaction and retention by managing all aspects of customer ... Develop an understanding of business operations in the automotive service environment to enhance ...
Service Manager
La Grange, KY · On-site
$55 - $72/hr
Ensure exceptional customer satisfaction and retention by managing all aspects of customer ... Develop an understanding of business operations in the automotive service environment to enhance ...
Service Manager
Louisville, KY · On-site
Own the Customer Experience. Service Manager | Louisville | NOVO Health Services This isn't a desk job managing from a distance. You'll hire, train, and coach the Route Service Representatives who ...
Service Manager
Louisville, KY · On-site
Own the Customer Experience. Service Manager | Louisville | NOVO Health Services This isn't a desk job managing from a distance. You'll hire, train, and coach the Route Service Representatives who ...
Customer Service Representatives are vital to our mission, taking inbound calls and providing ... Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum ...
Customer Service Representatives are vital to our mission, taking inbound calls and providing ... Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum ...
SERVICE MANAGER
Louisville, KY · On-site
Crane Service Manager Position Summary: For over 150 years, Morgan has led the way in transforming ... Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites ...
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SERVICE MANAGER
Louisville, KY · On-site
Crane Service Manager Position Summary: For over 150 years, Morgan has led the way in transforming ... Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites ...
SERVICE MANAGER
Louisville, KY · On-site
Crane Service Manager Position Summary: For over 150 years, Morgan has led the way in transforming ... Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites ...
SERVICE MANAGER
Louisville, KY · On-site
Crane Service Manager Position Summary: For over 150 years, Morgan has led the way in transforming ... Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites ...
Customer Service Supervisor
Louisville, KY · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Customer Service Supervisor
Louisville, KY · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Customer Service Supervisor
Louisville, KY · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Customer Service Supervisor
Louisville, KY · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Customer Service Supervisor
Louisville, KY · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Customer Service Supervisor
Louisville, KY · On-site
$21 - $28.30/hr
As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in ... Manage cash processes, inventory, vendor check-ins, and store safety. * Maintain accurate inventory ...
Customer Service Manager - State Farm Agent Team Member
Louisville, KY · On-site
$38K - $52K/yr
Provide prompt, accurate, and friendly customer service. Service can include responding to ... My team's mission is to help people manage the risks of everyday life, recover from the unexpected ...
Customer Service Manager - State Farm Agent Team Member
Louisville, KY · On-site
$38K - $52K/yr
Provide prompt, accurate, and friendly customer service. Service can include responding to ... My team's mission is to help people manage the risks of everyday life, recover from the unexpected ...
Customer Service Specialist
Charlestown, IN · On-site
$20 - $24/hr
Report customer escalations/emergencies directly to the General Manager and Customer Service Manager. * Order necessary parts through manufacturers and schedule service visits when needed. * Keep ...
Customer Service Specialist
Charlestown, IN · On-site
$20 - $24/hr
Report customer escalations/emergencies directly to the General Manager and Customer Service Manager. * Order necessary parts through manufacturers and schedule service visits when needed. * Keep ...
Client Service Manager I
Louisville, KY · On-site
... prompt customer service. Proactively communicates regularly with client to evaluate and ensure ... CLIENT SERVICE MANAGER IS REQUIRED TO MAINTAIN ACCURATE RECORDS OF ALL CALLS, Emails ...
Client Service Manager I
Louisville, KY · On-site
... prompt customer service. Proactively communicates regularly with client to evaluate and ensure ... CLIENT SERVICE MANAGER IS REQUIRED TO MAINTAIN ACCURATE RECORDS OF ALL CALLS, Emails ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Clarksville, IN · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Clarksville, IN · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Clarksville, IN · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Clarksville, IN · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Customer Service Manager information
See Georgetown, IN salary details
$22.1K - $28.4K
5% of jobs
$28.4K - $34.7K
14% of jobs
$37.1K is the 25th percentile. Wages below this are outliers.
$34.7K - $41K
16% of jobs
The median wage is $46.7K / yr.
$41K - $47.3K
17% of jobs
$47.3K - $53.6K
12% of jobs
$53.6K - $59.9K
9% of jobs
$61.3K is the 75th percentile. Wages above this are outliers.
$59.9K - $66.1K
11% of jobs
$66.1K - $72.4K
6% of jobs
$72.4K - $78.7K
5% of jobs
$78.7K - $85K
2% of jobs
$85K - $91.3K
3% of jobs
$22.1K
$52.4K
$91.3K
How much do customer service manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for customer service manager in Georgetown, IN is $52,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $63,300.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Georgetown, IN?
The most popular types of Customer Service jobs in Georgetown, IN are:
What are popular job titles related to Customer Service Manager jobs in Georgetown, IN?
For Customer Service Manager jobs in Georgetown, IN, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Georgetown, IN look for?
The top searched job categories for Customer Service Manager jobs in Georgetown, IN are:
What cities near Georgetown, IN are hiring for Customer Service Manager jobs?
Cities near Georgetown, IN with the most Customer Service Manager job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 17 days ago
Job description
At John Jones Auto Group, we’re more than just a place to work – we’re a family. Our dealership is built on values like integrity, innovation, and customer satisfaction. We’re proud to support the career growth of our team members and provide ongoing training, competitive pay, and benefits that reflect our commitment to our staff’s well-being. Whether you’re looking to advance your automotive career or start fresh, we invite you to be part of our journey.
Job Description:
We are seeking an experienced Automotive Service Manager to lead our growing service department. The ideal candidate will have a strong background in automotive repair, and proven leadership skills. In this role, you’ll oversee daily service operations, manage a team of technicians and advisors, ensure high-quality repairs, and deliver an exceptional customer experience. A focus on efficiency, profitability, and team development is essential.
Responsibilities
- Ensure customers receive prompt, courteous, and effective service
- Serve as a liaison between technicians and customers
- Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
- Manage and hire technicians and service advisors
- Interview and make new hires
- Distribute work between technicians
- Prioritize required services
- Ensure customers have a positive dealership experience
- Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
- Spend quality time building relationships with the customers
Qualifications
- Technical automotive knowledge
- Demonstrated ability to manage others
- Organized and friendly personality
- Dealership experience preferred
Benefits:
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Professional development opportunities
John Jones Auto Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.