Client Service Manager
Louisville, KY · On-site
... prompt customer service. Proactively communicates regularly with client to evaluate and ensure ... CLIENT SERVICE MANAGER IS REQUIRED TO MAINTAIN ACCURATE RECORDS OF ALL CALLS, Emails ...
Client Service Manager
Louisville, KY · On-site
... prompt customer service. Proactively communicates regularly with client to evaluate and ensure ... CLIENT SERVICE MANAGER IS REQUIRED TO MAINTAIN ACCURATE RECORDS OF ALL CALLS, Emails ...
Ensure customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...
Ensure customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...
Ensure customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...
Ensure customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...
Ensure customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...
Ensure customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...
Service Manager
Salem, IN · On-site
Ensure customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...
Service Manager
Salem, IN · On-site
Ensure customers receive prompt, courteous, and effective service * Serve as a liaison between ... Manage and hire technicians and service advisors * Interview and make new hires * Distribute work ...
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Service Manager
Louisville, KY · On-site
$40K - $55K/yr
POSITION SUMMARY As an Automotive Service Manager for Big O Tires, you will direct and manage the ... Resolve/handle customer complaints within the established guidelines * Operate point of sale ...
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Service Manager
Louisville, KY · On-site
$40K - $55K/yr
POSITION SUMMARY As an Automotive Service Manager for Big O Tires, you will direct and manage the ... Resolve/handle customer complaints within the established guidelines * Operate point of sale ...
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Service Manager
Salem, IN · On-site
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Service Manager
Salem, IN · On-site
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Service Manager
Salem, IN · On-site
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Service Manager
Salem, IN · On-site
Our dealership is built on values like integrity, innovation, and customer satisfaction. We're ... We are seeking an experienced Automotive Service Manager to lead our growing service department.
Customer Service Manager - State Farm Agent Team Member
Prospect, KY · On-site
$60K - $80K/yr
As a Customer Service Manager - State Farm Agent Team Member with Brian Arends - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a ...
Customer Service Manager - State Farm Agent Team Member
Prospect, KY · On-site
$60K - $80K/yr
As a Customer Service Manager - State Farm Agent Team Member with Brian Arends - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a ...
Service Manager
Louisville, KY · On-site
Maintains the highest quality standards of professionalism in serving the customer and identifying ... Keep General Manager and/or Operation Manager informed of all pertinent service activities.
Service Manager
Louisville, KY · On-site
Maintains the highest quality standards of professionalism in serving the customer and identifying ... Keep General Manager and/or Operation Manager informed of all pertinent service activities.
Service Manager
Louisville, KY · On-site
Oversee the company's service department, leading staff, managing operations, and ensuring high customer satisfaction by setting standards, resolving escalated issues, handling budgets, training ...
Service Manager
Louisville, KY · On-site
Oversee the company's service department, leading staff, managing operations, and ensuring high customer satisfaction by setting standards, resolving escalated issues, handling budgets, training ...
Service Manager
Jeffersonville, IN · On-site
Maintains the highest quality standards of professionalism in serving the customer and identifying ... Keep General Manager and/or Operation Manager informed of all pertinent service activities.
Service Manager
Jeffersonville, IN · On-site
Maintains the highest quality standards of professionalism in serving the customer and identifying ... Keep General Manager and/or Operation Manager informed of all pertinent service activities.
Service Manager
Louisville, KY · On-site
$40K - $55K/yr
POSITION SUMMARY As an Automotive Service Manager for Big O Tires, you will direct and manage the ... Resolve/handle customer complaints within the established guidelines * Operate point of sale ...
Service Manager
Louisville, KY · On-site
$40K - $55K/yr
POSITION SUMMARY As an Automotive Service Manager for Big O Tires, you will direct and manage the ... Resolve/handle customer complaints within the established guidelines * Operate point of sale ...
We are looking for leaders to join our Customer Service Operations Team who are passionate not only about our customers, but about our people. We are looking for a Team Manager in Louisville KY , to ...
We are looking for leaders to join our Customer Service Operations Team who are passionate not only about our customers, but about our people. We are looking for a Team Manager in Louisville KY , to ...
We are looking for leaders to join our Customer Service Operations Team who are passionate not only about our customers, but about our people. We are looking for a Team Manager in Louisville KY , to ...
We are looking for leaders to join our Customer Service Operations Team who are passionate not only about our customers, but about our people. We are looking for a Team Manager in Louisville KY , to ...
SERVICE MANAGER
Louisville, KY · On-site
Crane Service Manager Position Summary: For over 150 years, Morgan has led the way in transforming ... Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites ...
Quick apply
SERVICE MANAGER
Louisville, KY · On-site
Crane Service Manager Position Summary: For over 150 years, Morgan has led the way in transforming ... Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites ...
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Quick apply
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Customer Service Manager information
See Georgetown, IN salary details
$22.1K - $28.4K
5% of jobs
$28.4K - $34.7K
14% of jobs
$37.1K is the 25th percentile. Wages below this are outliers.
$34.7K - $41K
16% of jobs
The median wage is $46.7K / yr.
$41K - $47.3K
17% of jobs
$47.3K - $53.6K
12% of jobs
$53.6K - $59.9K
9% of jobs
$61.3K is the 75th percentile. Wages above this are outliers.
$59.9K - $66.1K
11% of jobs
$66.1K - $72.4K
6% of jobs
$72.4K - $78.7K
5% of jobs
$78.7K - $85K
2% of jobs
$85K - $91.3K
3% of jobs
$22.1K
$52.4K
$91.3K
How much do customer service manager jobs pay per year?
As of Aug 7, 2026, the average yearly pay for customer service manager in Georgetown, IN is $52,419.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $63,300.00 per year, depending on experience, location, and employer.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Georgetown, IN? The most popular types of Customer Service jobs in Georgetown, IN are:
What are popular job titles related to Customer Service Manager jobs in Georgetown, IN? For Customer Service Manager jobs in Georgetown, IN, the most frequently searched job titles are:
What cities near Georgetown, IN are hiring for Customer Service Manager jobs? Cities near Georgetown, IN with the most Customer Service Manager job openings:
Job description
ADP is hiring a Client Service Manager III. In this position you will be responsible for developing and maintaining effective relationships with ADP clients and is the direct client contact for retirement plan services. The Client Service Manager is responsible for communicating with clients regarding service delivery, providing assistance on day-to-day retirement plan administration, troubleshooting plan issues, and discussing the impact of select legislative requirements. The Client Service Manager ensures the delivery of optimal service, client satisfaction and client retention.. Act as the primary contact for retirement plans regarding day to day record keeping matters and provides prompt customer service. Proactively communicates regularly with client to evaluate and ensure delivery of optimal service, client satisfaction and client retention. CLIENT SERVICE MANAGER IS REQUIRED TO MAINTAIN ACCURATE RECORDS OF ALL CALLS, Emails, CORRESPONDANCE AND CLIENT VISITS IN ADP CLIENT RELATIONSHIP MANAGEMENT SYSTEMS. CONTINUALLY DEVELOPS AND MAINTAINS PRODUCT, INDUSTRY AND SYSTEMS KNOWLEDGE AND SKILLS
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
PREFERRED QUALIFICATIONS:Preference will be given to candidates who have the following:
#LI-TK1
#LI-Hybrid
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
- Proactively discuss and/or support products and services, and plan design with plan sponsors.
- Assist clients with requests for plan changes and ensure the necessary project plans are followed through to completion.
- Alerts management and other appropriate parties (ie. legal, financial advisor, alliance manger, other ADP business units, etc.) of critical client issues where appropriate.
- Maintain a basic understanding of the types of investments in each retirement plan and be a LIASON for client questions.
- Assess, recommend and/or create custom client and participant Education Program(S) and schedule participant education workshops with the plan sponsor.
- Request employee education workshops and literature
- Conduct and/or support in-person Annual Plan
- Reviews for all plans with assets greater than $10m.
- Conduct and/or support Annual Plan Reviews via conference call for plans under $10M or in person as necessary.
- Assist Sales in pre-sales meetings by attending in-person or via conference call as necessary.
- Communicate and/or support compliance testing results and recommend options to improve results (if necessary).
- Monitor plan documents for adherence to applicable rules and regulations.
- Assist and/or support clients in complying with year end requirements such as minimum distribution requirements, forfeiture reallocation, 5500 preparation and Audit Package preparation and reconciliation.
- Monitor profitability of clients and recommend appropriate revenue generating products and services.
- Proactively seek out and/or support additional revenue opportunities such as M-A activity or payroll additions.
- Provides mentoring - constructive feedback to new associates on a consistent basis.
- Effectively handles escalated calls.
- Assists in phone monitoring duties.
- Proactively assists with critical clients.
- Coordinates and peer reviews plan changes and acquisitions.
- Keeps management abreast of any trends visible through all client interactions, operational data and clarify cases.
- Takes part in disaster recovery testing and provides feedback on system enhancements
- Performs other related duties as assigned.
- 3 to 5 Years of Directly Related Experience
- Bachelor's Degree or its equivalent in education and experience
PREFERRED QUALIFICATIONS:Preference will be given to candidates who have the following:
- ASPPA QKA PREFERRED
- Minimum of 2 years of successful experience as a Client Service Manager II (or equivalent DC plan administration experience).
- Demonstrates strong oral/written communication skills.
- Demonstrates strong listening skills.
- Utilizes tools to support daily functions such as Microsoft Office Products (Word, Excel, Outlook, etc)
- Demonstrates ability to learn other proprietary system tools (Omni Plus, Power Image, and Clarify).
- Proficiency in using payroll and recordkeeping systems
- Ability to learn quickly, function in a fast paced environment, and work on multiple projects simultaneously.
- Proven relationship-building skills.
- Strong time-mgmt, organization and problem solving skills.
- Demonstrates strong presentation skills.
- Ability to coordinate and take the lead on conference calls.
- Ability to gauge client satisfaction through scheduled surveys, client visits and day-to-day interaction.
#LI-TK1
#LI-Hybrid
About ADP
Sourced by ZipRecruiter
We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.
Industry
Recruiting and staffing services
Company size
10,000+ Employees
Headquarters location
Roseland, NJ, US
Year founded
1949