Service Manager
Stonecrest, GA · On-site
Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including ...
Service Manager
Stonecrest, GA · On-site
Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including ...
Service Manager
Lithonia, GA · On-site
Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including ...
Service Manager
Lithonia, GA · On-site
Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including ...
Service Manager
Lithonia, GA · On-site
Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including:generous ...
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Service Manager
Lithonia, GA · On-site
Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values Our Service Managers enjoy a company vehicle and other benefits including:generous ...
Service Manager
Dacula, GA · On-site
Coordinates customer clinics, field days, and related promotional events * Submits all service ... Manages recruiting, staffing and employee development activities for employees reporting to this ...
New
Service Manager
Dacula, GA · On-site
Coordinates customer clinics, field days, and related promotional events * Submits all service ... Manages recruiting, staffing and employee development activities for employees reporting to this ...
New
Service Manager
Dacula, GA · On-site
Coordinates customer clinics, field days, and related promotional events * Submits all service ... Manages recruiting, staffing and employee development activities for employees reporting to this ...
Service Manager
Dacula, GA · On-site
Coordinates customer clinics, field days, and related promotional events * Submits all service ... Manages recruiting, staffing and employee development activities for employees reporting to this ...
Customer Service - Self Storage Manager
Conyers, GA · On-site
$15/hr
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Customer Service - Self Storage Manager
Conyers, GA · On-site
$15/hr
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Customer Service - Self Storage Manager
Conyers, GA · On-site
$15/hr
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Customer Service - Self Storage Manager
Conyers, GA · On-site
$15/hr
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Customer Service - Self Storage Manager
Conyers, GA · On-site
$15/hr
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Quick apply
Customer Service - Self Storage Manager
Conyers, GA · On-site
$15/hr
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Quick apply
Our Property Managers have the opportunity to earn performance-based bonuses! * Our Property ... Successful candidates come from a variety of customer service centered sales environments including ...
Motivate the service advisors to provide consistent value for the dealership's customer. * Monitor ... Attend manager meetings and conduct service dept. meetings as directed * Address and resolve ...
Motivate the service advisors to provide consistent value for the dealership's customer. * Monitor ... Attend manager meetings and conduct service dept. meetings as directed * Address and resolve ...
Assistance Service Manager
Stonecrest, GA · On-site
Motivate the service advisors to provide consistent value for the dealership's customer. * Monitor ... Attend manager meetings and conduct service dept. meetings as directed * Address and resolve ...
Assistance Service Manager
Stonecrest, GA · On-site
Motivate the service advisors to provide consistent value for the dealership's customer. * Monitor ... Attend manager meetings and conduct service dept. meetings as directed * Address and resolve ...
Assistance Service Manager
Stonecrest, GA · On-site
Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner * Attend manager meetings and conduct service dept. meetings as directed * Address and resolve ...
Assistance Service Manager
Stonecrest, GA · On-site
Work with shop foreman to ensure customers vehicles are serviced properly and in a timely manner * Attend manager meetings and conduct service dept. meetings as directed * Address and resolve ...
Service Manager
Snellville, GA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Snellville, GA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Mcdonough, GA · On-site
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Mcdonough, GA · On-site
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Mcdonough, GA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Mcdonough, GA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Snellville, GA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Snellville, GA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Mcdonough, GA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Service Manager
Mcdonough, GA · On-site
$5.2K/mo
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...
Quick apply
... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...
... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...
... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...
Customer Service Manager information
See Covington, GA salary details
$20.8K - $26.7K
5% of jobs
$26.7K - $32.6K
14% of jobs
$34.9K is the 25th percentile. Wages below this are outliers.
$32.6K - $38.5K
16% of jobs
The median wage is $43.8K / yr.
$38.5K - $44.4K
17% of jobs
$44.4K - $50.3K
12% of jobs
$50.3K - $56.2K
9% of jobs
$57.5K is the 75th percentile. Wages above this are outliers.
$56.2K - $62.1K
11% of jobs
$62.1K - $68K
6% of jobs
$68K - $73.9K
5% of jobs
$73.9K - $79.8K
2% of jobs
$79.8K - $85.7K
3% of jobs
$20.8K
$49.2K
$85.7K
How much do customer service manager jobs pay per year?
As of Aug 21, 2026, the average yearly pay for customer service manager in Covington, GA is $49,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,800.00 and $59,400.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Covington, GA?
The most popular types of Customer Service jobs in Covington, GA are:
What are popular job titles related to Customer Service Manager jobs in Covington, GA?
For Customer Service Manager jobs in Covington, GA, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Covington, GA look for?
The top searched job categories for Customer Service Manager jobs in Covington, GA are:
- Customer Service
- Customer Service Assistant
- Weekend Toyota Customer Service Representative
- Full Time Customer Service Representative Teleperformance
- Temporary Customer Service
- Temporary Nike Customer Service
- Customer Experience Manager
- Flexible Pfizer Customer Service
- Online Customer Service Rep
- Capital One Remote Customer Service
What cities near Covington, GA are hiring for Customer Service Manager jobs?
Cities near Covington, GA with the most Customer Service Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement
Posted 10 days ago
Arrow Exterminators rating
7.7
Based on 31 frontline employees who took The Breakroom Quiz
8th of 35 rated pest control companies
Job description
Service Manager
Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values
Our Service Managers enjoy a company vehicle and other benefits including:
ABOUT OUR FAMILY OF BRANDS
We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.
A DAY IN THE LIFE AS A SERVICE MANAGER
As a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals.
Minimum Qualifications:
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! #ArrowExterminators
We are an Equal Opportunity Workplace
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
Arrow Exterminators is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values
Our Service Managers enjoy a company vehicle and other benefits including:
- generous time off,
- 11 paid holidays,
- 401(k) with company match, Roth IRA,
- medical, dental and vision insurance,
- high deductible HSA,
- telemedicine,
- disability, cancer, and accident insurance.
- health & wellness suite
- company-paid + additional, optional, life insurance.
ABOUT OUR FAMILY OF BRANDS
We have been a family owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 12 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life.
As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they choose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture.
A DAY IN THE LIFE AS A SERVICE MANAGER
As a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals.
Minimum Qualifications:
- Industry experience (preferred)
- Demonstrated leadership abilities
- Effective verbal and written communication
- Conflict resolution
- Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, Power Point, other web-based portals)
- Proven track record in achieving sales results
- Proven ability to multitask
- Strong organizational skills
- Basic math skills
- Ability to pass any state regulatory agency required licensing/certification exams
- Able to work a 40-hour (minimum) work week,
- Accessible after hours (including weekends/holidays)
- Possess current Driver's License
- Meets company driving standards
- High school degree or equivalency, college preferred
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! #ArrowExterminators
We are an Equal Opportunity Workplace
(The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications).
Arrow Exterminators as a PestVets Company is committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military.
Arrow Exterminators is a Drug-Free Workplace and performs Pre-employment Drug Screens and Background Checks on all employees.
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