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Customer Service Assistant Jobs in Covington, GA

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Verify customer order forms * Assist in store cleaning * Assists the Store Manager and immediate ... the services and benefits necessary to excel in today's world. We offer a program with unique ...

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Responsible for the proper and timely delivery, relocation, service calls, and retrieval of ... Verify customer order forms * Assist in store cleaning * Assists the Store Manager and immediate ...

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Customer Service Assistant information

See Covington, GA salary details

$9

$16

$23

How much do customer service assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for customer service assistant in Covington, GA is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to handling customer inquiries, managing complaints, and meeting performance targets. However, the level of stress varies depending on the workload, company support, and individual skills in communication and problem-solving.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Covington, GA?

The most popular types of Customer Service jobs in Covington, GA are:

What are popular job titles related to Customer Service Assistant jobs in Covington, GA?

For Customer Service Assistant jobs in Covington, GA, the most frequently searched job titles are:

What job categories do people searching Customer Service Assistant jobs in Covington, GA look for?

The top searched job categories for Customer Service Assistant jobs in Covington, GA are:

What cities near Covington, GA are hiring for Customer Service Assistant jobs?

Cities near Covington, GA with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,339 per year, or $17 per hour.

Customer Service

Premier Rental Purchase

Snellville, GA • On-site

$15 - $18/hr

Other

Re-posted 20 days ago

Job description

Rental Account Specialist

Responsible for proper control of rental (lease) accounts to ensure that payments are received on time. Responsible for the proper and timely delivery, relocation, service calls, and retrieval of merchandise. Has thorough knowledge of rental (lease) agreements, merchandise, and customer relations. Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a constant level of communication with customers, co-workers, and management.

Essential Duties:
  • Responsible for assisting in the maintenance of company Standards of Operation.
  • Maintain accounts on the assigned route to non-renewed percentages that are at or below the company's weekly close / open standard. Company standard 8.9% overall credit Friday/Saturday with the standard of 13.9% credit on Thursday.
  • Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise.
  • Collects monies from delivery of merchandise and from collection home visits. Provides security of monies while in the field.
  • Maintains rented or leased units by making minor repairs when necessary or if major repairs are needed make sure unit is returned to our service department for repair. When the unit is repaired return the product to the customer's residence promptly.
  • Reviews DAP to be sure each item, model, and serial numbers match the Rental (lease) Agreement and the product that is being delivered.
  • Answers the phone by the third ring in a pleasant and professional manner.
  • Returned merchandise, including all remotes, manuals, or other accessories, is returned to store stock.
  • Carefully check rental (lease) returns and promptly refurbish to "like new" condition.
  • Follows the Premier Rental-Purchase Pledge to serve our customers in a friendly and professional manner.
  • Handles customer service issues in a professional and timely manner.
  • Maintain the assigned vehicle in proper working condition and appearance.
  • Maintains proper care and security of inventory during transport.
Other Duties:
  • Responsible for cleanliness of the back room and the assigned company vehicle.
  • Responsible for helping receive new merchandise.

Additional duties, as time permits include:

  • Take customer order forms for the customers
  • Verify customer order forms
  • Assist in store cleaning
  • Assists the Store Manager and immediate supervisor in obtaining daily, weekly, and monthly goals.
Requirements:
  • High school diploma, GED, or equivalent work experience.
  • Must have a valid driver's license and maintain driving record in compliance with company standards.
  • Must be able to lift and carry loads up to seventy-five (75) pounds

Compensation: $15.00 - $18.00 per hour

Premier Rental-Purchase is a Rent-To-Own franchise that goes above and beyond to provide our customers with the services and benefits necessary to excel in today's world. We offer a program with unique features focused on improving our customers' lifestyles while adhering to their budget. Our team members make this possible and their respect for our customers is pivotal in developing great customer relationships. At the same time, Premier is focused on providing its franchisees and their team with the guidance and support services they need to increase unit-level revenues and profits and maintain high-level operational standards. At the foundation of Premier's excellent performance are our core values:

  • Respect, Listen, and Respond
  • Compassion with Accountability
  • Integrity Above All
  • Together We Succeed

As an organization, we strive to conduct our business activities with these core values at the heart of every decision and interaction. Premier Rental-Purchase continues to deliver an unparalleled experience for both the consumer and employees, setting a precedent that remains unmet by competitors in the rent-to-own industry.

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