ZipRecruiter

Log In

1

Customer Service Manager Jobs in Commerce, TX (NOW HIRING)

Southern Tire Mart

Service Manager

Greenville, TX · On-site

Manage and lead shop employees to ensure productivity and quality of service. * Oversee parts ... Foster a customer-first culture by ensuring all clients receive courteous and professional service.

Walgreens

Customer Service Associate

Greenville, TX · On-site

$12 - $16.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Greenville, TX · On-site

$12 - $16.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Chicken Express

Customer Service - Commerce

Commerce, TX · On-site

$14.75 - $20.25/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders ... Follow recipe instructions and take directions from the manager in the fast pace of the kitchen.

Chicken Express

Customer Service - Greenville

Greenville, TX · On-site

$13.25 - $18/hr

Customer Service: Your job here at Chicken Express may include any of the following: Taking orders ... Follow recipe instructions and take directions from the manager in the fast pace of the kitchen.

Home Depot

Customer Service/Sales

Greenville, TX · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Greenville, TX · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Equity Lifestyle Properties

Customer Service Ranger

Point, TX · On-site

$19.75 - $26.75/hr

ELS is hiring for the position of Customer Service Ranger in Point, Texas. Job Summary: Are you passionate about making a positive difference in customer's lives? Do you find it rewarding to help ...

Paris Chevrolet GMC

Customer Service Representative

Paris, TX · On-site

$12.25 - $16.50/hr

Customer Service Representative If you want a fast paced job in a fun and friendly environment we have the perfect opportunity. Paris Chevrolet GMC is actively searching for a customer service ...

Paris Chevrolet GMC

Customer Service Representative

Paris, TX · On-site

$12.25 - $16.50/hr

Paris Chevrolet GMC is actively searching for a customer service representative to help their GROWING customer base. You will be responsible for greeting clients, listening to their needs, and ...

Paris Chevrolet GMC

Customer Service Representative

Paris, TX · On-site

$12.25 - $16.50/hr

Paris Chevrolet GMC is actively searching for a customer service representative to help their GROWING customer base. You will be responsible for greeting clients, listening to their needs, and ...

next page

Showing results 1-20

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Commerce, TX

Customer Service Manager information

See Commerce, TX salary details

$22.8K

$53.9K

$93.8K

How much do customer service manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer service manager in Commerce, TX is $53,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Commerce, TX?

The most popular types of Customer Service jobs in Commerce, TX are:

What job categories do people searching Customer Service Manager jobs in Commerce, TX look for?

The top searched job categories for Customer Service Manager jobs in Commerce, TX are:

What cities near Commerce, TX are hiring for Customer Service Manager jobs?

Cities near Commerce, TX with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Commerce, TX as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,874 per year, or $25.9 per hour.

Service Manager

Southern Tire Mart

Greenville, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 13 days ago

Southern Tire Mart rating

6.5

Company rating: 6.5 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

254th of 734 rated retailers

Job description

Key Responsibilities:
  • Manage and lead shop employees to ensure productivity and quality of service.
  • Oversee parts ordering and ensure timely availability for service needs.
  • Maintain a clean, safe, and organized work area in compliance with company standards.
  • Monitor and maintain profit margins and pricing markups in line with store procedures.
  • Ensure the shop is stocked with the necessary inventory and supplies to perform daily operations.
  • Foster a customer-first culture by ensuring all clients receive courteous and professional service.
  • Collaborate with store leadership to achieve operational goals and KPIs.
  • Identify areas for operational improvement and implement solutions.
  • Train and mentor new team members as needed.

Qualifications:
  • High school diploma or GED required; technical or business training preferred.
  • 2+ years of experience in service operations or shop management.
  • Strong leadership and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Basic knowledge of inventory systems, parts ordering, and markup strategies.
  • Commitment to customer satisfaction and safety compliance.

Benefits:
  • 401K

  • 401K Matching

  • Health Insurance

  • Dental Insurance

  • Life Insurance

  • Vision Insurance

More Reasons to Love Southern Tire Mart:
  • #1 North America Commercial Tire Dealer since 2012

  • #1 Truck tire Re-tread in North American since 2007

  • #1 Commercial Tire Dealer in the US since 2008
  • Best in class service on America's favorite passenger tire brands

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Southern Tire Mart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply