Customer Service Manager
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
$20.15 - $21.15/hr
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...
Customer Service Manager
Milford, CT · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
Customer Service Manager
Milford, CT · On-site
$20.15 - $21.15/hr
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...
As we build on this momentum, we are seeking a dynamic and experienced Customer Service Manager to join our team immediately. This pivotal role offers the opportunity to shape the customer experience ...
Quick apply
As we build on this momentum, we are seeking a dynamic and experienced Customer Service Manager to join our team immediately. This pivotal role offers the opportunity to shape the customer experience ...
Maintain expertise across all products, processes, and service channels (commercial, key, retail). 2. Customer Experience Management * Ensure all customer interactions are professional, efficient ...
Quick apply
Maintain expertise across all products, processes, and service channels (commercial, key, retail). 2. Customer Experience Management * Ensure all customer interactions are professional, efficient ...
Customer Service Manager
Hauppauge, NY · On-site
Maintain expertise across all products, processes, and service channels (commercial, key, retail). 2. Customer Experience Management * Ensure all customer interactions are professional, efficient ...
Customer Service Manager
Hauppauge, NY · On-site
Maintain expertise across all products, processes, and service channels (commercial, key, retail). 2. Customer Experience Management * Ensure all customer interactions are professional, efficient ...
Customer Service Manager
Jamaica, NY · On-site
Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're looking for? Your future role Take on a new challenge and apply your customer-centric expertise in a new ...
Customer Service Manager
Jamaica, NY · On-site
Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're looking for? Your future role Take on a new challenge and apply your customer-centric expertise in a new ...
Customer Service Manager
New York, NY · On-site
$80K - $90K/yr
Customer Service Manager Location: New York, NY Work Schedule: Monday-Friday Salary: $80,000 - $90,000 / year Become part of Restaurant Associates, the industry's leading provider of dining and event ...
New
Customer Service Manager
New York, NY · On-site
$80K - $90K/yr
Customer Service Manager Location: New York, NY Work Schedule: Monday-Friday Salary: $80,000 - $90,000 / year Become part of Restaurant Associates, the industry's leading provider of dining and event ...
New
Customer Service Manager, Aerospace
New York, NY · On-site
$123K - $139K/yr
Customer Service Manager, Aerospace Location: Falconer, Ny Salary Range: $123,000.00 to $139,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is ...
Customer Service Manager, Aerospace
New York, NY · On-site
$123K - $139K/yr
Customer Service Manager, Aerospace Location: Falconer, Ny Salary Range: $123,000.00 to $139,000.00 About SKF: SKF, reducing friction since 1907, re-imagining rotation for a better tomorrow! SKF is ...
Department Management: * Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office * Ensure departments meet or exceed sales and profit ...
Department Management: * Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office * Ensure departments meet or exceed sales and profit ...
Customer Service Manager, Airport Workforce Management
New York, NY · On-site
$51K - $86K/yr
American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able ...
Customer Service Manager, Airport Workforce Management
New York, NY · On-site
$51K - $86K/yr
American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able ...
Customer Service Manager, Airport Workforce Management
New York, NY · On-site
$51K - $86K/yr
American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able ...
Customer Service Manager, Airport Workforce Management
New York, NY · On-site
$51K - $86K/yr
American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, and network within the company. With our leadership program, you will be able ...
Manager, Customer Service
Hauppauge, NY · On-site
Manager, Customer Service Job Location: Hauppauge, NY Narda-MITEQ is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are ...
Manager, Customer Service
Hauppauge, NY · On-site
Manager, Customer Service Job Location: Hauppauge, NY Narda-MITEQ is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are ...
Ensure that customer expectations are met * Have experience interacting with both commercial and ... management of direct and indirect reports in a service-based industry (i.e. package delivery ...
Ensure that customer expectations are met * Have experience interacting with both commercial and ... management of direct and indirect reports in a service-based industry (i.e. package delivery ...
Service Manager
Queens, NY · On-site
$40K - $52K/yr
As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...
Quick apply
Service Manager
Queens, NY · On-site
$40K - $52K/yr
As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...
Service Manager
Queens, NY · On-site
$40K - $52K/yr
As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...
Quick apply
Service Manager
Queens, NY · On-site
$40K - $52K/yr
As the Service Manager, you will oversee daily operations, manage staff, and ensure that all ... Address any customer needs and provide expert solutions. * Conduct daily walk thru and pre-shift ...
Customer Service Management
$17.50 - $23.75/hr
Company Description POWERED BY PEOPLE Customer Service Management Company Overview Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune 500 ...
Customer Service Management
$17.50 - $23.75/hr
Company Description POWERED BY PEOPLE Customer Service Management Company Overview Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune 500 ...
Customer Service Management
$17.50 - $23.75/hr
Company Description POWERED BY PEOPLE Customer Service Management Company Overview Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune 500 ...
Customer Service Management
$17.50 - $23.75/hr
Company Description POWERED BY PEOPLE Customer Service Management Company Overview Our unique way of reaching potential customers has been referred to as the preferred approach by our Fortune 500 ...
Customer Service Manager - State Farm Agent Team Member
Patchogue, NY · On-site
$18 - $25/hr
As a Customer Service Manager - State Farm Agent Team Member with Steve Klinzing - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a ...
Customer Service Manager - State Farm Agent Team Member
Patchogue, NY · On-site
$18 - $25/hr
As a Customer Service Manager - State Farm Agent Team Member with Steve Klinzing - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a ...
Service Managers (SM) are responsible for shaping the future of service by modernizing our client experience by focusing on operational efficiency and oversight. The Service Manager (SM) will report ...
Service Managers (SM) are responsible for shaping the future of service by modernizing our client experience by focusing on operational efficiency and oversight. The Service Manager (SM) will report ...
Service Manager
New York, NY · On-site
$27.60 - $42.55/hr
You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, while also ... You'll Come With 3+ years of Retail Management or Store Operations experience at an Off Price, Big ...
Service Manager
New York, NY · On-site
$27.60 - $42.55/hr
You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, while also ... You'll Come With 3+ years of Retail Management or Store Operations experience at an Off Price, Big ...
Customer Service Manager information
See Commack, NY salary details
$25.4K - $32.6K
5% of jobs
$32.6K - $39.8K
14% of jobs
$42.5K is the 25th percentile. Wages below this are outliers.
$39.8K - $47K
16% of jobs
The median wage is $53.5K / yr.
$47K - $54.2K
17% of jobs
$54.2K - $61.4K
12% of jobs
$61.4K - $68.6K
9% of jobs
$70.2K is the 75th percentile. Wages above this are outliers.
$68.6K - $75.8K
11% of jobs
$75.8K - $83K
6% of jobs
$83K - $90.2K
5% of jobs
$90.2K - $97.4K
2% of jobs
$97.4K - $104.6K
3% of jobs
$25.4K
$60.1K
$104.6K
How much do customer service manager jobs pay per year?
As of Aug 31, 2026, the average yearly pay for customer service manager in Commack, NY is $60,060.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $72,500.00 per year, depending on experience, location, and employer.
What does a customer service manager do?
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?
To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.
What are some common challenges faced by customer service managers and how can they be addressed?
Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.
What is the difference between Customer Service Manager vs Customer Support Supervisor?
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
How much does a customer service manager get?
A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.
What are the duties of a customer service manager?
A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Commack, NY?
The most popular types of Customer Service jobs in Commack, NY are:
What are popular job titles related to Customer Service Manager jobs in Commack, NY?
For Customer Service Manager jobs in Commack, NY, the most frequently searched job titles are:
What job categories do people searching Customer Service Manager jobs in Commack, NY look for?
The top searched job categories for Customer Service Manager jobs in Commack, NY are:
What cities near Commack, NY are hiring for Customer Service Manager jobs?
Cities near Commack, NY with the most Customer Service Manager job openings:
$20.15 - $21.15/hr
Full-time
Re-posted 9 days ago
Hobby Lobby rating
6.3
Based on 890 frontline employees who took The Breakroom Quiz
18th of 39 rated national retailers
Job description
New opportunity available for a Customer Service Manager.
The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Responsibilities:
- Perform duties as front-end manager
- Assist customers with returns
- Manage registers
- Assist customers as needed
- Provide excellent customer service
Starting full-time range - $20.15 - $21.15 per hour
What Hobby Lobby employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Hobby Lobby
Sourced by ZipRecruiter
Hobby Lobby is Primarily an Arts and Crafts store but also includes Hobbies, Picture framing, Jewelry making, Fabrics, Floral and Wedding supplies, Cards and Party ware, Baskets, Wearable art, Home decor and Holiday Merchandise. Corporate headquarters include over 12 million square feet of manufacturing, distribution and an office complex in Oklahoma City. What began as a $600 start up, Continues to grow and expand enabling customers across the Nation to Live a Creative Life.
Industry
Retail and manufacturing
Company size
10,000+ Employees
Headquarters location
Oklahoma City, OK, US