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Customer Service Manager Jobs in Clover, SC (NOW HIRING)

Mills Auto Group

Service Manager

Pineville, NC · On-site

$160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role requires strong leadership skills, a customer-focused approach, and the ability to manage a team dedicated to delivering exceptional automotive service experiences. Responsibilities

Mills Auto Group

Service Manager

Pineville, NC

$160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role requires strong leadership skills, a customer-focused approach, and the ability to manage a team dedicated to delivering exceptional automotive service experiences. Responsibilities

Mills Auto Group

Service Manager

Pineville, NC · On-site

$160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role requires strong leadership skills, a customer-focused approach, and the ability to manage a team dedicated to delivering exceptional automotive service experiences. Responsibilities

Mills Auto Group

Service Manager

Pineville, NC · On-site

$160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role requires strong leadership skills, a customer-focused approach, and the ability to manage a team dedicated to delivering exceptional automotive service experiences. Responsibilities

Mills Auto Group

Service Manager

Pineville, NC · On-site

$160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role requires strong leadership skills, a customer-focused approach, and the ability to manage a team dedicated to delivering exceptional automotive service experiences. Responsibilities

Mills Auto Group

Service Manager

Pineville, NC · On-site

$160K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role requires strong leadership skills, a customer-focused approach, and the ability to manage a team dedicated to delivering exceptional automotive service experiences. Responsibilities

Food Lion

PT Customer Service Leader

Gastonia, NC · On-site

$13.25 - $18.25/hr

Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through ...

Woodland Estates

Service Manager

Charlotte, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong leadership and customer service skills * EPA certification Type I, II, or Universal required ... Manage vendor and contractor communication -- relay scope of work, schedule repairs, and follow up ...

Dragonfly Pond Works

Client Service Manager

Charlotte, NC · On-site

$65K - $75K/yr

We are looking for a Client Service Manager to drive sales and revenue growth by building strong ... This is an exciting opportunity to join a growing team with a focus on customer satisfaction and ...

Midas

Automotive Service Manager

Pineville, NC · On-site

At Midas we are dedicated to providing quality services to customer vehicles in the areas of ... We are looking for automotive service managers to manage and direct all service department ...

Dragonfly Pond Works

Client Service Manager

Charlotte, NC · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a Client Service Manager to drive sales and revenue growth by building strong ... Sales, relationship development, or customer service experience * College degree preferred

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Showing results 41-60

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Clover, SC

Customer Service Manager information

See Clover, SC salary details

$21K

$49.8K

$86.6K

How much do customer service manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service manager in Clover, SC is $49,756.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $60,100.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Clover, SC?

The most popular types of Customer Service jobs in Clover, SC are:

What job categories do people searching Customer Service Manager jobs in Clover, SC look for?

The top searched job categories for Customer Service Manager jobs in Clover, SC are:

What cities near Clover, SC are hiring for Customer Service Manager jobs?

Cities near Clover, SC with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Clover, SC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,756 per year, or $23.9 per hour.

Service Manager

Mills Auto Group

Pineville, NC • On-site

$160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

We are seeking an experienced and motivated Service Manager to join our team at Mills Auto Group in Charlotte, NC. The ideal candidate will oversee daily operations within our service department, ensuring high customer satisfaction and efficient workflow. This role requires strong leadership skills, a customer-focused approach, and the ability to manage a team dedicated to delivering exceptional automotive service experiences.

Responsibilities
  • Manage daily operations of the service department to maximize efficiency and customer satisfaction.
  • Lead, coach, and develop a team of service advisors and technicians.
  • Ensure service quality and timely completion of repairs and maintenance.
  • Maintain strict adherence to safety and compliance regulations.
  • Build and nurture strong relationships with customers to promote repeat business and positive reviews.
  • Develop and implement strategies to improve service department performance and profitability.
  • Coordinate with parts, sales, and other departments to optimize overall dealership operations.
Requirements
  • Proven experience in automotive service management or a similar leadership role.
  • Strong knowledge of automotive service processes and repair standards.
  • Excellent interpersonal and communication skills.
  • Ability to lead and motivate a diverse team.
  • Detail-oriented with strong organizational and problem-solving skills.
  • Proficiency with service management software and related technology.
  • Valid driver’s license and ability to work in Charlotte, NC.
Benefits
  • Competitive annual compensation of $160,000.00, paid semi-monthly.
  • Health, dental, and vision insurance plans.
  • Retirement savings plan options.
  • Paid time off and holiday benefits.
  • Opportunities for professional growth and development.
  • Supportive and inclusive work environment.
About the Company

Mills Auto Group is a leading automotive dealership located in Charlotte, NC, committed to providing outstanding service and value to our customers. With a strong reputation built on integrity and customer satisfaction, we strive to create a positive workplace culture and deliver an exceptional automotive experience for all our clients.

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