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Customer Service Manager Jobs in Chehalis, WA (NOW HIRING)

Soteria Flexibles

Customer Service Rep

Centralia, WA · On-site

$16.75 - $22.75/hr

This role serves as the primary point of contact for order management, issue resolution, and ... Resolve customer issues, complaints, and service concerns with professionalism and urgency

Soteria Flexibles

Customer Service Rep

Centralia, WA · On-site

$16.75 - $22.75/hr

This role serves as the primary point of contact for order management, issue resolution, and ... Resolve customer issues, complaints, and service concerns with professionalism and urgency

NorPlex LLC

Customer Service Rep

Centralia, WA · On-site

$16.75 - $22.75/hr

The NorPlex Customer Service Representative is responsible for providing responsive, accurate, and ... This role serves as the primary point of contact for order management, issue resolution, and ...

TJC, Inc.

Customer Service Rep

Centralia, WA · On-site

$16.75 - $22.75/hr

NorPlex Customer Service Representative The NorPlex Customer Service Representative is responsible ... This role serves as the primary point of contact for order management, issue resolution, and ...

Norplex, LLC

Customer Service Rep

Centralia, WA · On-site

$16.75 - $22.75/hr

This role serves as the primary point of contact for order management, issue resolution, and ... Resolve customer issues, complaints, and service concerns with professionalism and urgency

U-Haul

Customer Service Representative

Longview, WA · On-site

$17.13 - $18/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

U-Haul

Customer Service Representative

Longview, WA

$17.13 - $18/hr

Use smartphone-based U-Scan technology to manage rentals and inventory. * Move and hook up U-Haul ... Customer Service Representative Minimum Qualifications: * Valid driver's license and ability to ...

Chevron

Customer Service Representative

Tumwater, WA · On-site

$17.25 - $23.25/hr

Report accidents or incidents to the manager immediately. * Preserve safety of self, fellow ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

Chevron

Customer Service Representative

Olympia, WA

$17.25 - $23.25/hr

Report accidents or incidents to the manager immediately. * Preserve safety of self, fellow ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

ULINE

Customer Service Representative

Centralia, WA

$30/hr

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning potential! Washington Branch 3131 Hogum Bay Road NE, Lacey, WA 98516 Fast, friendly and customer ...

Domino's Franchise

Customer Service Rep07058

Centralia, WA · On-site

$17.13 - $18.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Circle K

Customer Service Representative

Yelm, WA

$17.75 - $24.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Chehalis, WA

Customer Service Manager information

See Chehalis, WA salary details

$25.1K

$59.4K

$103.5K

How much do customer service manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer service manager in Chehalis, WA is $59,421.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $71,700.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Chehalis, WA?

The most popular types of Customer Service jobs in Chehalis, WA are:

What job categories do people searching Customer Service Manager jobs in Chehalis, WA look for?

The top searched job categories for Customer Service Manager jobs in Chehalis, WA are:

What cities near Chehalis, WA are hiring for Customer Service Manager jobs?

Cities near Chehalis, WA with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Chehalis, WA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $59,421 per year, or $28.6 per hour.

Customer Service Representative

Lube Management Corp

Longview, WA • On-site

$16.66 - $18.66/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description


Lube Technician

Come join the Jiffy Lube / Lube Management Corp Family!

Jiffy Lube / Lube Management Corp is a group of locally owned and operated Jiffy Lube locations, proudly serving communities in Oregon, Utah and Washington for more than 25 years. We were recently named the Jiffy Lube Franchise of the Year, multiple Utah locations were recognized in Utah Business magazine Top 100 Companies, and we've received the People Award from Jiffy Lube International for best benefits, training and overall company atmosphere!

Our team thrives on helping you grow both personally and professionally, providing opportunities for advancement, creating a fantastic culture and offering award winning training programs recognized by Training Magazine multiple years running.

We're interested in helping your career and adding to your resume because we know that happy and engaged employees lead to happy and loyal customers!

Perks of the job:

  • Our award winning and ASE Accredited training program can transform new teammates into skilled technicians in a short period of time
  • Career Advancement
  • Competitive Starting Pay
  • Flexible Hours
  • 401K
  • Benefits – Medical, Dental, Vision and Life Insurances
  • Certification Raises upon completion of training
  • Monthly Bonus based on Team Performance

Job Description:

The Lube Technician [BB1] position is a great place to start your career at Jiffy Lube. It’s a fast-paced team environment and the Lube Technician is the first step towards more advanced positions. The role of Lube Technician is to ensure customer receives complete service to his/her vehicle in a timely and professional manner and to maintain a pleasant and safe environment for customers.

Essential Job Duties & Responsibilities for a Lube Technician:[BB2]

  • Provide services to customers following procedures and standards as outlined by management for Signature Service and ancillary services including, but not limited to:
  1. Assist customers in making correct decisions for preventive maintenance needs
  2. Drain oil and replace filters
    • Check and replace automotive fluids as directed
    • Talk to customer and begin initial service requests by entering information
    • Make recommendations to customers, explaining additional services based on manufacturer’s recommendations
    • Complete sales transactions when needed
  • Assist with advertising
  • Understand and comply with OSHA and EPA standards
  • Clean facility as directed to maintain the cleanliness and general repair of the shop and property
  • Be available to work temporarily at nearby locations
  • Follow all policies and procedures as outlined in the Employee Handbook and/or Jiffy Lube documentation
  • Other duties as needed

Knowledge and Skills:

  • Customer service experience
  • Basic computer skills
  • Cash handling experience
  • High school diploma or GED preferred

Work Environment:

  • Exposed to outside weather conditions
  • Work in and around potentially moving vehicles
  • Frequently required to stand and walk
  • Dress and grooming standards

Get started today on an amazing tomorrow!