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Customer Service Manager Jobs in Channelview, TX

Roomi Group Corp

Customer Service Manager

Houston, TX · On-site

We are seeking a versatile Customer Service Manager to lead our business marketing efforts and manage client relationships independently. This unique role combines marketing, customer engagement, and ...

NRP Jones LLC

Customer Service Manager

Houston, TX · On-site

Position Summary This position is responsible for providing excellent customer service in an ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

NRP Jones LLC

Customer Service Manager

Houston, TX

Description Position Summary This position is responsible for providing excellent customer service ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

NRP Jones LLC

Customer Service Manager

Houston, TX · On-site

Position Summary This position is responsible for providing excellent customer service in an ... The ideal candidate will have strong leadership, technical expertise, and the ability to manage ...

Pacific Islands Construction

Service Manager

Houston, TX · On-site

$70K - $900K/yr

... customers, and lead teams in a fast-paced environment? We are looking for a Senior Service Manager ... to lead our service department and help grow our repair and maintenance operations. This is a key ...

Team Gillman

Service Manager

Houston, TX · On-site

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager ...

Team Gillman

Service Manager

Houston, TX · On-site

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager ...

Team Gillman

Service Manager

Houston, TX

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager ...

Logan's Roadhouse

Service Manager

Dickinson, TX · On-site

The Service Manager will strive to deliver exceptional customer service while monitoring guest satisfaction and developing ways to improve the dining experience. The Service Manager will work to ...

NextGen Security LLC

Service Manager

Houston, TX · On-site

This role will own service performance, customer satisfaction, and recurring revenue growth, while ... Manage service contracts. * Establish andmaintainsubcontractor relationships around the country.

Deutz

Service Manager

Houston, TX · On-site

The Service Manager will be expected to deliver high-quality customer service and represent the DEUTZ brand professionally. The ideal candidate must have a consistent willingness to increase their ...

Sprouts Farmers Market

Service Manager

Pearland, TX

This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...

Sprouts Farmers Market

Service Manager

Pearland, TX · On-site

This role will provide robust customer advocacy through strong, dynamic leadership with a strong focus on customers and team members. The Service Manager will proactively prepare work schedules ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Channelview, TX

Customer Service Manager information

See Channelview, TX salary details

$21.1K

$50K

$87K

How much do customer service manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer service manager in Channelview, TX is $49,972.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $60,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Channelview, TX? The most popular types of Customer Service jobs in Channelview, TX are:
What job categories do people searching Customer Service Manager jobs in Channelview, TX look for? The top searched job categories for Customer Service Manager jobs in Channelview, TX are:
What cities near Channelview, TX are hiring for Customer Service Manager jobs? Cities near Channelview, TX with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Channelview, TX as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $49,972 per year, or $24 per hour.

Customer Service Manager

VLS Environmental Solutions

Deer Park, TX

Full-time

Posted 20 days ago

Job description

VLS Environmental Solutions, LLC, is a recognized leader in providing sustainability solutions, with three divisions providing industry-leading services. With a mission to innovate solutions to meet clients' sustainability goals, VLS has over 1,200 employees in 40+ locations across North America.

Waste Services

VLS Waste Services provides customized waste processing solutions for hazardous and non-hazardous industrial and commercial waste, including landfill diversion and sustainability programs, solidification of liquid waste, recycling, wastewater treatment, and waste sequestration.

Railcar Services

VLS Railcar Cleaning and Repair Services division provides specialty cleaning services for difficult-to-clean products, including chemicals, hardened materials, and pressurized gases, and comprehensive repair services for certified full-service repairs, tank car qualifications, and maintenance.

Marine Services

VLS Marine Services division offers state-of-the-art barge cleaning, repair, and gas-free facilities for various chemical solvents and downstream petroleum products.

Job Summary:

We are looking for an experienced Customer Service Manager to provide excellent customer service to our Hazardous Waste Division. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention and to meet their expectations.

Job Duties:

Work directly with the sales group to ensure continuous support of external customers.
Serves as a funnel for the sales team.
Be primary contact for logistic support.
Manage Logistics contracts.
Coordinate transporters requests and negotiate rates for customer movement.
Be able to communicate client needs to chemist.
Improve customer service experience, create engaged customers, and facilitate organic growth.
Take ownership of customers issues and follow problems through to resolution.
Set a clear mission and deploy strategies focused on that mission.
Develop service procedures, policies, and standards.
Keep accurate records and document customer service actions and discussions.

Requirements:

BA/BS degree in related filed required.

Chemistry/Biology or other science degree with relevant experience preferred.

In lieu of a bachelor's degree, a minimum of five (5) years of relevant industry experience may be substituted.
Knowledge of RCRA and DOT regulations is preferred.
3+ years working in the Hazardous waste or chemical industry.
Experience in providing customer service support.
Strong client-facing and communication skills
Experience in Hazardous waste is a plus.

Apply