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Customer Service Manager Jobs in Brandon, MB (NOW HIRING)

Other tasks as assigned by the management team. Qualifications: * Retail or customer service experience an asset * Excellent selling and customer service abilities * Strong communication and ...

Other tasks as assigned by the management team. Qualifications: * Retail or customer service experience an asset * Excellent selling and customer service abilities * Strong communication and ...

Excellent selling and customer service abilities * Strong time management and priority-setting skills * Strong communication and interpersonal skills * Ability to delegate tasks and take ownership

Excellent selling and customer service abilities * Strong time management and priority-setting skills * Strong communication and interpersonal skills * Ability to delegate tasks and take ownership

Other tasks as assigned by the management team. Qualifications: * Retail or customer service experience an asset * Excellent selling and customer service abilities * Strong communication and ...

Excellent selling and customer service abilities * Strong time management and priority-setting skills * Strong communication and interpersonal skills * Ability to delegate tasks and take ownership

... Manager to support operational efficiency and margin control. Education and Experience: * Completion of high school is preferred. * Previous customer service experience is considered an asset.

Showing results 41-60

Customer Service Manager information

See Brandon, MB salary details

$23K

$55.4K

$90.6K

How much do customer service manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer service manager in Brandon, MB is $55,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,932.00 and $66,514.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What are the most commonly searched types of Customer Service jobs in Brandon, MB?

The most popular types of Customer Service jobs in Brandon, MB are:

What job categories do people searching Customer Service Manager jobs in Brandon, MB look for?

The top searched job categories for Customer Service Manager jobs in Brandon, MB are:

What cities near Brandon, MB are hiring for Customer Service Manager jobs?

Cities near Brandon, MB with the most Customer Service Manager job openings:

Infographic showing various Customer Service Manager job openings in Brandon, MB as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $55,427 per year, or $26.6 per hour.

Auction Operations Crew Member- Part- Time

Ritchie Bros.

Brandon, MB • On-site

Part-time

Re-posted 8 days ago


Ritchie Bros. Auctioneers rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

5th of 19 rated auctioneers


Job description

This Part-Time role supports the successful execution of auctions and daily site operations. Crew Members work across a wide variety of responsibilities, including but not limited to equipment handling, customer service, driving, site upkeep, and auction-day support. This position requires flexibility, teamwork, and a commitment to safety and customer experience while performing duties that ensure our auctions run smoothly and professionally.

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company's marketplace brands include Ritchie Bros., the world's largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

About the team - Yard Operations 

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

  • Valid driver's license (class requirements may vary by location/role).
  • Strong focus on safety, attention to detail, and following procedures.
  • Ability to operate or willingness to learn to operate light/heavy equipment (training provided).
  • Customer service skills with a professional, approachable demeanor.
  • Willingness to perform physical labor and work outdoors in varying weather conditions.
  • Flexibility to work extended hours, evenings, and weekends during auction periods.
  • Previous experience in yard operations, equipment handling, or auction environments.
  • Knowledge of farming, construction, or industrial equipment.
  • Certification in First Aid, Loader Operation, or other relevant safety training.
  • Experience in customer-facing roles (hospitality, retail, service industry).
  • Support auction yard operations by checking in, staging, tagging, and releasing equipment.
  • Safely operate light and heavy equipment, following company standards and certifications.
  • Assist customers on-site and provide sale-day support such as shuttle driving, cart driving, or customer service.
  • Maintain site cleanliness, perform janitorial and groundskeeping tasks, and operate support vehicles like water trucks.
  • Ensure health, safety, and environmental compliance at all times while reporting hazards promptly.
  • Work collaboratively with yard management, operations staff, and the inspection team to deliver seamless auction events.
  • Contribute ideas for continuous improvement while upholding company values and delivering excellent customer experiences.

What Ritchie Bros. Auctioneers employees say

Pay

Benefits

Hours and flexibility

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