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Customer Service Manager Jobs in Brandon, MB (NOW HIRING)

Cargill

Customer Service Representative

Nesbitt, MB · On-site

We also offer a range of farmer services and risk management solutions. Job Purpose and Impact The Customer Service Representative, will support a moderate scale of customer service activities for a ...

Cargill

Customer Service Representative

Nesbitt, MB · On-site

We also offer a range of farmer services and risk management solutions. Job Purpose and Impact The Customer Service Representative, will support a moderate scale of customer service activities for a ...

Dollar Tree

Customer Service Associate I

Brandon, MB · On-site

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Walmart

Omni Customer Fulfillment Associate

Brandon, MB · On-site

CA$16.15/hr

Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service. POTENTIAL CHALLENGES IN THIS ROLE High Task Volume in a Fast-Paced Environment Manages ...

Walmart

Front End CheckOut team associate

Brandon, MB · On-site

CA$16.15/hr

Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead. 8.Educating and supporting customers on the correct and efficient use of self-checkout options.

Walmart

Front end checkout team associate

Brandon, MB · On-site

CA$16.15/hr

Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead. 8.Educating and supporting customers on the correct and efficient use of self-checkout options.

CIBC

Client Service Representative

Brandon, MB · On-site

Client engagement - Help clients manage their accounts and products. Focus on the client experience ... Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal ...

CIBC US

Client Service Representative

Brandon, MB · On-site

Client engagement - Help clients manage their accounts and products. Focus on the client experience ... Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal ...

Walmart

(CAN) Stockperson/Cartpusher

Brandon, MB · On-site

CA$16.15/hr

Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service. POTENTIAL CHALLENGES IN THIS ROLE High Task Volume in a Fast-Paced Environment Manages ...

LendDirect

Branch Manager - Office 1719

Brandon, MB · On-site

Set the standard for customer service and sales, addressing customer concerns with professionalism ... Manage Performance : Conduct evaluations, offer feedback, and partner with Talent Acquisition for ...

Attain Finance

Branch Manager - Office 1719

Brandon, MB · On-site

Set the standard for customer service and sales, addressing customer concerns with professionalism ... Manage Performance : Conduct evaluations, offer feedback, and partner with Talent Acquisition for ...

Co op

Food Manager Trainee

Minnedosa, MB · On-site

Model high standard in customer service * Responsible for building strong customer relationships ... Learning the aspects of the management, maintenance, and security of the store location and ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Brandon, MB

Customer Service Manager information

See Brandon, MB salary details

$23K

$55.4K

$90.6K

How much do customer service manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer service manager in Brandon, MB is $55,427.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,932.00 and $66,514.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Brandon, MB?

The most popular types of Customer Service jobs in Brandon, MB are:

What job categories do people searching Customer Service Manager jobs in Brandon, MB look for?

The top searched job categories for Customer Service Manager jobs in Brandon, MB are:

What cities near Brandon, MB are hiring for Customer Service Manager jobs?

Cities near Brandon, MB with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Brandon, MB as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $55,427 per year, or $26.6 per hour.

Customer Service Representative

Cargill

Nesbitt, MB • On-site

Full-time

Posted 7 days ago

Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 225 frontline employees who took The Breakroom Quiz

19th of 49 rated food wholesalers

Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Ag & Trading enterprise, where we connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. We also offer a range of farmer services and risk management solutions. 

Job Purpose and Impact

The Customer Service Representative, will support a moderate scale of customer service activities for a single site team. In this role, you will contribute to optimizing and monitoring shipping and returns, including processing complex orders from customers and resolving order or delivery issues.


Key Accountabilities

Maintain systems and relationships that meet customer demand forecast, as well as other databases related to shipments and inventory management.
Inform customers about order status, invoices, contract balances and other information needed to complete the sale.
Execute customer service strategies.
Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.

Position Information

Relocation assistance will not be provided for this position.

Qualifications

Minimum Required

Bachelor's degree in a related field or equivalent experience

At Cargill, we are committed to building a workplace where individuals from all backgrounds feel respected, valued, and able to contribute fully. We believe that bringing together different perspectives strengthens our teams and drives better outcomes.

Cargill is an equal opportunity employer and is committed to providing an accessible recruitment experience. If you require accommodation at any stage of the hiring process, please let us know so we can work with you to meet your needs.

What Cargill employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Cargill logo

About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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