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Customer Service Manager Jobs in Blue Ridge, GA (NOW HIRING)

PetSuites

Customer Service Representative

Cumming, GA · On-site

$13 - $16/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Greeting clients, pets, and vendors warmly Managing check-ins and check-outs Booking boarding ...

PetSuites

Customer Service Representative

Cumming, GA · On-site

$14 - $17/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of ... Greeting clients, pets, and vendors warmly Managing check-ins and check-outs Booking boarding ...

Forsyth County

Customer Service Specialist

Cumming, GA · On-site

$44K/yr

... management, calendar, internet, e-mail or other programs. Performs customer service functions; answers telephone calls, responds to emails, responds to faxes, and assists customers in person ...

Roses Discount Stores

Customer Service Associate

Dalton, GA · On-site

$11.75 - $16.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Blue Ridge, GA

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Dalton, GA

$11.75 - $16.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Variety Stores LLC

Customer Service Associate

Murphy, NC

$12.75 - $17.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Big Lots

Customer Service Associate

Murphy, NC · On-site

$12.75 - $17.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Roses Discount Stores

Customer Service Associate

Blue Ridge, GA · On-site

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Big Lots

Customer Service Associate

Cleveland, TN

$12 - $16.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Management. Working Conditions • Retail store environment where extended periods of standing are ...

Domino's Pizza

Customer Service Representative

Dahlonega, GA · On-site

$14.50 - $19.75/hr

Domino's Pizza is hiring immediately for Customer Service Representatives (Pizza Cook/Team Member ... you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or ...

Home Depot

Customer Service/Sales

Blue Ridge, GA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Blairsville, GA

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Cleveland, TN · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

Home Depot

Customer Service/Sales

Dawsonville, GA · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers ... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or ...

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Showing results 1-20

All JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Blue Ridge, GA

Customer Service Manager information

See Blue Ridge, GA salary details

$21.1K

$49.8K

$86.8K

How much do customer service manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for customer service manager in Blue Ridge, GA is $49,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,200.00 and $60,200.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by Customer Service Managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the 5 P's of customer service?

The 5 P's of customer service are Product, Price, Place, Promotion, and People. For a Customer Service Manager, understanding these elements helps in delivering effective service, managing customer expectations, and improving overall satisfaction. Focusing on People, including communication and empathy, is especially crucial in customer interactions.

What are the key skills and qualifications needed to thrive as a Customer Service Manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What do you do as a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. They develop policies, monitor service quality, and use tools like CRM software to improve customer experience and support business goals.

What is the role of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving issues, and ensuring high levels of customer satisfaction. They develop policies, monitor service quality, and use tools like CRM systems to improve customer experience and support business goals.

What does a Customer Service Manager do?

A Customer Service Manager oversees a team of customer service representatives and ensures that customers receive excellent service and support. They handle escalated issues, train staff, monitor performance metrics, and implement strategies to improve customer satisfaction. Additionally, they may be responsible for developing customer service policies and liaising with other departments to resolve complex problems. Their main goal is to maintain high levels of customer loyalty and ensure that company standards are met.

What's the highest paying customer service job?

The highest paying customer service roles are often in executive or specialized management positions, such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

What Do Customer Service Managers Do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

More about Customer Service Manager jobs
What are the most commonly searched types of Customer Service jobs in Blue Ridge, GA? The most popular types of Customer Service jobs in Blue Ridge, GA are:
What job categories do people searching Customer Service Manager jobs in Blue Ridge, GA look for? The top searched job categories for Customer Service Manager jobs in Blue Ridge, GA are:
What cities near Blue Ridge, GA are hiring for Customer Service Manager jobs? Cities near Blue Ridge, GA with the most Customer Service Manager job openings:
Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Blue Ridge, GA as of June 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $49,849 per year, or $24 per hour.

Customer Service Representative

PetSuites

Cumming, GA • On-site

$13 - $16/hr

Full-time

Medical, Dental, Vision

Posted 3 days ago

Job description

Customer Service Representative

Love people and pets? Join our team and be the welcoming face of our luxury pet resort.

We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.

Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.

At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

What You'll Do

As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.

Your responsibilities include:

Greeting clients, pets, and vendors warmly

Managing check-ins and check-outs

Booking boarding, daycare, grooming, and training reservations

Answering phones, emails, and voicemails promptly

Processing payments and balancing transactions

Obtaining and verifying vaccination records

Managing waitlists during peak seasons

Recommending services and activity packages that meet client needs

Communicating pet updates and concerns to leadership

Keeping lobby and front areas clean and safe

You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.

What We're Looking For

We're seeking someone who is:

Friendly, confident, and professional

Detail-oriented and organized

Comfortable multitasking in a busy lobby

Strong with phones, scheduling, and computer systems

Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.

Calm and solution-focused when handling customer concerns

Passionate about dogs and cats

You must be able to:

Work weekends and holidays

Stand, walk, bend, and lift up to 60 lbs

Work in a busy, sometimes noisy environment

Handle dogs of all sizes safely

Work Schedule

Full-Time

Monday-Friday shifts

Weekend availability required

Holiday availability required

Benefits & Perks

Health, Dental & Vision

Insurance

Paid Training

Employee Pet Care Discounts

Tips

Career growth opportunities within NVA

Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.

PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. Our trusted team of professionals delivers memorable experiences with personalized service in fun, convenient, and modern spaces.

Education:no requirementsEmployment Type: FULL_TIME

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