Whitewater, WI · On-site
Retirement
PTO
If you're looking to build a career with a company that treats both its customers and staff like ... Service Manager Compensation and Benefits: * Competitive Pay * Simple IRA * Paid vacation * Growth ...
Whitewater, WI · On-site
Retirement
PTO
If you're looking to build a career with a company that treats both its customers and staff like ... Service Manager Compensation and Benefits: * Competitive Pay * Simple IRA * Paid vacation * Growth ...
Whitewater, WI · On-site
Retirement
PTO
If you're looking to build a career with a company that treats both its customers and staff like ... Service Manager Compensation and Benefits: * Competitive Pay * Simple IRA * Paid vacation * Growth ...
Whitewater, WI · On-site
Retirement
PTO
If you're looking to build a career with a company that treats both its customers and staff like ... Service Manager Compensation and Benefits: * Competitive Pay * Simple IRA * Paid vacation * Growth ...
Whitewater, WI · On-site
Retirement
PTO
If you're looking to build a career with a company that treats both its customers and staff like ... Service Manager Compensation and Benefits: * Competitive Pay * Simple IRA * Paid vacation * Growth ...
Whitewater, WI · On-site
Retirement
PTO
If you're looking to build a career with a company that treats both its customers and staff like ... Service Manager Compensation and Benefits: * Competitive Pay * Simple IRA * Paid vacation * Growth ...
Whitewater, WI · On-site
Retirement
PTO
If you're looking to build a career with a company that treats both its customers and staff like ... Service Manager Compensation and Benefits: * Competitive Pay * Simple IRA * Paid vacation * Growth ...
Whitewater, WI · On-site
Retirement
PTO
If you're looking to build a career with a company that treats both its customers and staff like ... Service Manager Compensation and Benefits: * Competitive Pay * Simple IRA * Paid vacation * Growth ...
Whitewater, WI · On-site
Medical
Dental
Vision
Retirement
PTO
This is an excellent opportunity for a strong leader who is passionate about customer satisfaction, team development, and operational excellence. As our Service Manager, you will oversee the daily ...
Quick apply
Whitewater, WI · On-site
Medical
Dental
Vision
Retirement
PTO
This is an excellent opportunity for a strong leader who is passionate about customer satisfaction, team development, and operational excellence. As our Service Manager, you will oversee the daily ...
Rockford, IL · On-site
$70/hr
Medical
Dental
Vision
Retirement
PTO
We are currently accepting applications for an Inventory Control and Customer Service Manager. Essential job duties and Responsibilities include: * Maintain inventory accuracy through cycle counting ...
Rockford, IL · On-site
$70/hr
Medical
Dental
Vision
Retirement
PTO
We are currently accepting applications for an Inventory Control and Customer Service Manager. Essential job duties and Responsibilities include: * Maintain inventory accuracy through cycle counting ...
$70/hr
Medical
Dental
Vision
Retirement
PTO
We are currently accepting applications for an Inventory Control and Customer Service Manager. Essential job duties and Responsibilities include: * Maintain inventory accuracy through cycle counting ...
$70/hr
Medical
Dental
Vision
Retirement
PTO
We are currently accepting applications for an Inventory Control and Customer Service Manager. Essential job duties and Responsibilities include: * Maintain inventory accuracy through cycle counting ...
Rockford, IL · On-site
$60K - $75K/yr
Retirement
PTO
We are looking for a Customer Service / Office Manager to join our team and help ensure our office runs smoothly and efficiently. As a Manager in our State Farm agency, you will be responsible for ...
Rockford, IL · On-site
$60K - $75K/yr
Retirement
PTO
We are looking for a Customer Service / Office Manager to join our team and help ensure our office runs smoothly and efficiently. As a Manager in our State Farm agency, you will be responsible for ...
Rockford, IL · On-site
$60K - $75K/yr
Retirement
PTO
We are looking for a Customer Service / Office Manager to join our team and help ensure our office runs smoothly and efficiently. As a Manager in our State Farm agency, you will be responsible for ...
Quick apply
Rockford, IL · On-site
$60K - $75K/yr
Retirement
PTO
We are looking for a Customer Service / Office Manager to join our team and help ensure our office runs smoothly and efficiently. As a Manager in our State Farm agency, you will be responsible for ...
Rockford, IL · On-site
Provide high quality service work, which meets customer expectations, encourages repeat business ... Participate and be an active contributor in monthly Service Manager meetings Personnel: * Maintain ...
Rockford, IL · On-site
Provide high quality service work, which meets customer expectations, encourages repeat business ... Participate and be an active contributor in monthly Service Manager meetings Personnel: * Maintain ...
Delavan, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Provide customers with clear, timely updates throughout the service process * Monitor department ... Prior automotive service management, service advising, or related dealership experience preferred
Delavan, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Provide customers with clear, timely updates throughout the service process * Monitor department ... Prior automotive service management, service advising, or related dealership experience preferred
Delavan, WI · On-site
$120K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Provide customers with clear, timely updates throughout the service process * Monitor department ... Prior automotive service management, service advising, or related dealership experience preferred
Delavan, WI · On-site
$120K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Provide customers with clear, timely updates throughout the service process * Monitor department ... Prior automotive service management, service advising, or related dealership experience preferred
Delavan, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
AUTOMOTIVE SERVICE MANAGER Unlimited Earning Potential | Career Growth | Paid Training Why Kunes ... Provide customers with clear, timely updates throughout the service process * Monitor department ...
Quick apply
Delavan, WI · On-site
Medical
Dental
Vision
Life
Retirement
PTO
AUTOMOTIVE SERVICE MANAGER Unlimited Earning Potential | Career Growth | Paid Training Why Kunes ... Provide customers with clear, timely updates throughout the service process * Monitor department ...
Rockford, IL · On-site
$5.2K/mo
Medical
Dental
Vision
Life
Retirement
PTO
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Rockford, IL · On-site
$5.2K/mo
Medical
Dental
Vision
Life
Retirement
PTO
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Rockford, IL · On-site
$5.2K/mo
Medical
Dental
Vision
Life
Retirement
PTO
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Rockford, IL · On-site
$5.2K/mo
Medical
Dental
Vision
Life
Retirement
PTO
As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...
Rockford, IL · On-site
$5.2K/mo
Medical
Dental
Vision
Life
Retirement
PTO
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Rockford, IL · On-site
$5.2K/mo
Medical
Dental
Vision
Life
Retirement
PTO
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Rockford, IL · On-site
$5.2K/mo
Medical
Dental
Vision
Life
Retirement
PTO
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Rockford, IL · On-site
$5.2K/mo
Medical
Dental
Vision
Life
Retirement
PTO
Ensures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. * Leads by example to ...
Delavan, WI · On-site
$19 - $21/hr
Customer Service Representative Location: Whitewater, WI Pay: $19-$21/hr DOE Position Type: Temp-to-Hire / Direct Hire We are seeking a Customer Service Representative to join a growing team in ...
Quick apply
Delavan, WI · On-site
$19 - $21/hr
Customer Service Representative Location: Whitewater, WI Pay: $19-$21/hr DOE Position Type: Temp-to-Hire / Direct Hire We are seeking a Customer Service Representative to join a growing team in ...
Fort Atkinson, WI · On-site
$16 - $21.70/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Fort Atkinson, WI · On-site
$16 - $21.70/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Janesville, WI · On-site
$16 - $21.70/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
Janesville, WI · On-site
$16 - $21.70/hr
Medical
Retirement
PTO
Customer - Food Service Coworker: Kwik Trip is seeking energetic, outgoing, and positive people to make a difference in the communities we serve. Our Customer - Food Service Coworkers give the best ...
$24K - $30.8K
5% of jobs
$30.8K - $37.6K
14% of jobs
$40.2K is the 25th percentile. Wages below this are outliers.
$37.6K - $44.4K
16% of jobs
The median wage is $50.5K / yr.
$44.4K - $51.2K
17% of jobs
$51.2K - $58K
12% of jobs
$58K - $64.8K
9% of jobs
$66.3K is the 75th percentile. Wages above this are outliers.
$64.8K - $71.6K
11% of jobs
$71.6K - $78.4K
6% of jobs
$78.4K - $85.2K
5% of jobs
$85.2K - $92K
2% of jobs
$92K - $98.8K
3% of jobs
$24K
$56.7K
$98.8K
As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.
| Aspect | Customer Service Manager | Customer Support Supervisor |
|---|---|---|
| Responsibilities | Oversees customer service teams, develops policies, manages escalations | Supervises support agents, handles daily customer issues, ensures team performance |
| Required Credentials | Typically requires a bachelor's degree, experience in customer service | Often requires experience in support roles, some roles prefer certifications |
| Work Environment | Office-based, managerial setting, strategic planning | Support centers, call centers, team supervision |
| Industry Usage | Common in retail, tech, finance, and service industries | Common in tech, telecom, and service sectors |
The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.
The most popular types of Customer Service jobs in Beloit, WI are:
The top searched job categories for Customer Service Manager jobs in Beloit, WI are:
Cities near Beloit, WI with the most Customer Service Manager job openings:
Full-time
Retirement, PTO
Re-posted 27 days ago
Ketterhagen Motor Sales Inc is looking for an experienced Service Manager!
Ketterhagen Motor Sales Inc. is a family-owned Ford dealership in Whitewater, WI, with over 105 years of trusted service to the local community. We pride ourselves on a supportive, team-oriented work environment where employees are valued and encouraged to grow. If you're looking to build a career with a company that treats both its customers and staff like family, we'd love to have you join our team.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
Service Manager Compensation and Benefits:
Competitive Pay
Simple IRA
Paid vacation
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Long term job security
Service Manager Responsibilities:
Assist customers in servicing, repairing and explaining each service needed
Understanding customers' requirements and concerns; matching requirements and concerns to various service options
Make the customer comfortable with the service being performed and keeping the customer informed and updated throughout the service of their vehicle
Staying updated on new products, features, accessories and attending product training as required
Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction
Supervise all service department personnel, as well as monitor their performance in servicing customers
Maintain a high Customer Service Index (CSI) rating by handling customer complaints immediately and appropriately
Service Manager Requirements:
Strong focus on providing excellent customer service
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Sourced by ZipRecruiter
Individual, family and community social assistance
11 - 50 Employees
Whitewater, WI, US
