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Customer Service Manager Jobs in Altus, OK (NOW HIRING)

Rent-A-Center

Account Manager

Altus, OK · On-site

$12.28 - $14.45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent-A-Center

Account Manager

Altus, OK · On-site

$12.28 - $14.45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Rent A Center

Account Manager

Altus, OK · On-site

$12.28 - $14.45/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and ...

Treble Makers Quilt Shop, LLC

Be Seen First

Store Manager

Vernon, TX · On-site

$28K - $30K/yr

This role oversees day-to-day retail operations, product management, visual merchandising, customer service, community engagement, and digital presence. The ideal candidate combines strong retail ...

Dunhams Sports

General Manager

Altus, OK

  • Medical

  • Dental

  • Vision

Driving sales through customer service and report analysis. Qualifications Job Requirements include: Must have 5 years of RETAIL management experience. Strong organizational and leadership skills and ...

Dunhams Sports

Team Manager

Altus, OK

$16.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Driving sales through customer service and report analysis. Qualifications Job Requirements Include: Must have 2 years of retail management experience. Strong organizational and leadership skills and ...

Dunhams Sports

General Manager

Altus, OK

Driving sales through customer service and report analysis. Qualifications Job Requirements include ... Must have 5 years of RETAIL management experience. Strong organizational and leadership skills and ...

Dunhams Sports

Team Manager

Altus, OK

$16.50 - $18.25/hr

Driving sales through customer service and report analysis. Qualifications Job Requirements Include ... Must have 2 years of retail management experience. Strong organizational and leadership skills and ...

Dunhams Sports

Team Manager

Altus, OK · On-site

$16.50 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Driving sales through customer service and report analysis. Qualifications Job Requirements Include ... Must have 2 years of retail management experience. Strong organizational and leadership skills and ...

Dunhams Sports

Team Manager

Altus, OK · On-site

$16.50 - $18.25/hr

Driving sales through customer service and report analysis. Qualifications Job Requirements Include ... Must have 2 years of retail management experience. Strong organizational and leadership skills and ...

Dunhams Sports

General Manager

Altus, OK · On-site

  • Medical

  • Dental

  • Vision

Driving sales through customer service and report analysis. Qualifications Job Requirements include ... Must have 5 years of RETAIL management experience. Strong organizational and leadership skills and ...

Dunhams Sports

General Manager

Altus, OK · On-site

Driving sales through customer service and report analysis. Qualifications Job Requirements include ... Must have 5 years of RETAIL management experience. Strong organizational and leadership skills and ...

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Showing results 41-60

All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Altus, OK

Customer Service Manager information

See Altus, OK salary details

$21.7K

$51.4K

$89.5K

How much do customer service manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for customer service manager in Altus, OK is $51,400.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $62,000.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Altus, OK?

The most popular types of Customer Service jobs in Altus, OK are:

What job categories do people searching Customer Service Manager jobs in Altus, OK look for?

The top searched job categories for Customer Service Manager jobs in Altus, OK are:

What cities near Altus, OK are hiring for Customer Service Manager jobs?

Cities near Altus, OK with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Altus, OK as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,400 per year, or $24.7 per hour.

Account Manager

Rent-A-Center

Altus, OK • On-site

$12.28 - $14.45/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Ready to do your best work?

Interested in a minimum starting hourly rate of $12.28 per hour- $14.45 per hour ?

Why should I apply in just a few clicks?


Position Summary

If you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position.This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.

Key Responsibilities

Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships

Conduct early-stage collections (1-6 days past due) and meet daily/weekly collection standards

Maintain account health and secure payment commitments utilizing account management tools

Complete assigned routes for deliveries, pickups, and account follow-ups

Deliver white-glove customer service in-store, over the phone, and in customers' homes

Contribute to sales growth and generate new rental agreements

Safely transport, install, and handle merchandise

Maintain showroom standards and company vehicles

Adhere to all company safety and operational guidelines

Qualifications

High school diploma or equivalent

At least 18 years of age

Valid driver's license with good driving record

Strong communication and customer service skills

Physical Requirements

Ability to lift and move heavy merchandise

Ability to drive a box truck

Standing and driving for extended periods of time

Schedule & Work Environment

Full-time, Monday-Saturday

Sundays off plus one weekday off

Physically active role requiring lifting, bending, and standing

Benefits

Rapid growth and advancement opportunities

Weekly pay

Paid time off

Medical, dental, vision, life & disability insurance

Industry leading 401(k) with company match

Flexible Spending & Health Savings Accounts

Supplemental and voluntary insurance options

Equal Opportunity Employer

Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.

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