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Customer Service Manager Jobs in Altus, OK (NOW HIRING)

WESTERN EQUIPMENT LLC

Service Tech

Hobart, OK · On-site

Performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager ...

ZMC Hotels

Guest Services Manager

Altus, OK · On-site

Checking in guests during peak hours, showing that classic "customer service" smile, and always ... Scheduling/managing the front desk team. * Working with the other departments to create a clean ...

Hibbett Sports

Assistant Manager

Altus, OK · On-site

$12.65/hr

The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager's absence ...

Jdgroupnam

Assistant Manager

Altus, OK · On-site

$12.65/hr

The Assistant Manager is passionate about giving outstanding customer service and promoting the merchandise in stores. The Assistant Manager assumes supervisory control in the Store Manager's absence ...

Addison Group

Banking Manager

Altus, OK · On-site

$55K - $85K/yr

Direct and oversee daily branch activities and customer service operations. * Develop and maintain ... Manage staffing, scheduling, training, and employee development initiatives. * Resolve customer ...

Addison Group

Banking Manager

Altus, OK · On-site

$55K - $85K/yr

Direct and oversee daily branch activities and customer service operations. * Develop and maintain ... Manage staffing, scheduling, training, and employee development initiatives. * Resolve customer ...

Sonic Drive-In

General Manager

Altus, OK · On-site

Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service * Lead regular team ...

Sonic Drive-In

General Manager

Mangum, OK · On-site

Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service * Lead regular team ...

Sonic Drive-In

General Manager

Hobart, OK · On-site

Manage, plan, forecast, and adjust the drive-in's food, labor, paper, and inventory to maximize cost-control, operational efficiency, quality standards, and customer service * Lead regular team ...

Treble Makers Quilt Shop, LLC

Be Seen First

Store Manager

Vernon, TX · On-site

$28K - $30K/yr

This role oversees day-to-day retail operations, product management, visual merchandising, customer service, community engagement, and digital presence. The ideal candidate combines strong retail ...

Dunhams Sports

General Manager

Altus, OK · On-site

Driving sales through customer service and report analysis. Qualifications Job Requirements include: Must have 5 years of RETAIL management experience. Strong organizational and leadership skills and ...

Dunhams Sports

Team Manager

Altus, OK · On-site

$16.50 - $18.25/hr

Driving sales through customer service and report analysis. Qualifications Job Requirements Include: Must have 2 years of retail management experience. Strong organizational and leadership skills and ...

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All JobsCustomer Service JobsCustomer Service Manager JobsCustomer Service Manager Jobs in Altus, OK

Customer Service Manager information

See Altus, OK salary details

$21.7K

$51.4K

$89.5K

How much do customer service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer service manager in Altus, OK is $51,400.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $62,000.00 per year, depending on experience, location, and employer.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

How much does a customer service manager get?

A customer service manager's average salary varies by location and experience but typically ranges from $45,000 to $80,000 annually. In larger organizations or with more experience, salaries can exceed $100,000, especially when including bonuses and benefits.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.
More about Customer Service Manager jobs

What are the most commonly searched types of Customer Service jobs in Altus, OK?

The most popular types of Customer Service jobs in Altus, OK are:

What job categories do people searching Customer Service Manager jobs in Altus, OK look for?

The top searched job categories for Customer Service Manager jobs in Altus, OK are:

What cities near Altus, OK are hiring for Customer Service Manager jobs?

Cities near Altus, OK with the most Customer Service Manager job openings:

Customer Service Manager jobs near you
Infographic showing various Customer Service Manager job openings in Altus, OK as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,400 per year, or $24.7 per hour.

Service Tech

WESTERN EQUIPMENT LLC

Hobart, OK • On-site

Full-time

Re-posted 7 days ago

Job description

Purpose: Performs advanced diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Location Manager, Shop Foreman, Internal D-TAC or senior technicians.

Job Responsibilities/Duties

  • Perform basic diagnostics and repairs on agricultural and turf equipment and established Ag Management Solutions products
  • Participates in Service Educate Training programs required for the development of skills and knowledge
  • Maintains current knowledge of John Deere and competitive products
  • Maintains condition of vehicles, inventory, tools, and equipment
  • Maintains clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Completes all reports and forms required in conjunction with work assignments
  • Accounts for all time on a timecard and for all material used in performing assigned duties

Experience, Skills, and Knowledge:

  • 1+ years in performing service repairs
  • Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures
  • Proficient knowledge in mechanical, electrical, and hydraulic systems in the repair of agricultural and turf equipment
  • Ability to operate vehicles and equipment used for diagnostic purposes
  • Ability to lift 50-75 lbs. repeatedly on a daily basis and more on occasion
  • Ability to perform duties in extreme seasonal temperatures
  • Ability to climb and stand for extended time in a safe manner on big/tall equipment while performing repairs
  • Ability to go on Service Calls when needed, a valid driver's license is required
  • Be available to complete long-term repairs on a customer's equipment in a timely manner
  • Forklift certified preferred
  • Ability to use Service Advisor and basic computer functions
  • Proficient oral and written skills
  • Climb up on equipment and in smaller spaces in equipment to make repairs

*This is a safety sensitive position

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