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Customer Service Manager Jobs in Altus, OK (NOW HIRING)

Customer Service Specialist

Vernon, TX

$13.25 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The right candidate has superb customer service skills, is highly organized, and pays attention to ... Check with Management at the end of each shift before leaving the dealership to make sure they do ...

Description As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly ...

Customer Service Associate - Temporary

Altus, OK ยท On-site

$12.75 - $17.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate - Temporary

Altus, OK ยท On-site

$12.75 - $17.75/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Customer Service Associate I

Altus, OK ยท On-site

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Manage sales transactions while working assigned cash register * Maintain security of cash and ...

Customer Service Associate I

Altus, OK ยท On-site

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Altus, OK ยท On-site

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Hobart, OK ยท On-site

$13.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Altus, OK ยท On-site

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Frederick, OK ยท On-site

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Snyder, OK ยท On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Frederick, OK ยท On-site

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Hobart, OK ยท On-site

$13.50 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Snyder, OK ยท On-site

$13.50 - $18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate I

Altus, OK

$12.75 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including ... Provides customer service in the photo area, including digital passport photo service, poster print ...

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Showing results 1-20

Customer Service Manager information

See Altus, OK salary details

$21.7K

$51.4K

$89.5K

How much do customer service manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer service manager in Altus, OK is $51,400.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $62,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Manager vs Customer Support Supervisor?

AspectCustomer Service ManagerCustomer Support Supervisor
ResponsibilitiesOversees customer service teams, develops policies, manages escalationsSupervises support agents, handles daily customer issues, ensures team performance
Required CredentialsTypically requires a bachelor's degree, experience in customer serviceOften requires experience in support roles, some roles prefer certifications
Work EnvironmentOffice-based, managerial setting, strategic planningSupport centers, call centers, team supervision
Industry UsageCommon in retail, tech, finance, and service industriesCommon in tech, telecom, and service sectors

The Customer Service Manager focuses on strategic leadership and policy development, overseeing the entire customer service operation. In contrast, the Customer Support Supervisor handles daily team supervision and direct customer interactions. Both roles require customer service experience, but the manager's role is more strategic, while the supervisor's role is more operational.

What are some common challenges faced by customer service managers and how can they be addressed?

Customer Service Managers often face challenges such as handling high-stress situations, managing team performance, and balancing customer satisfaction with company policies. To address these issues, effective managers implement regular training sessions, set clear expectations, and foster open communication within their teams. They also use data-driven approaches to monitor service quality and identify areas for improvement, while supporting staff through coaching and recognition programs. Building a positive team culture and actively seeking feedback from both customers and employees can help managers overcome these challenges and drive continuous improvement.

What are the key skills and qualifications needed to thrive as a customer service manager, and why are they important?

To thrive as a Customer Service Manager, you need strong leadership, problem-solving abilities, and experience in customer service, often backed by a bachelor's degree or equivalent work experience. Familiarity with CRM software (such as Salesforce or Zendesk), data analysis tools, and customer feedback systems is typically required. Exceptional communication, conflict resolution, and team motivation skills help someone excel in this role. These competencies are crucial for ensuring high customer satisfaction, efficient team operations, and continuous service improvement.

What are the duties of a customer service manager?

A customer service manager oversees a team responsible for addressing customer inquiries, resolving complaints, and ensuring high service quality. They develop policies, monitor performance metrics, train staff, and collaborate with other departments to improve customer satisfaction and operational efficiency.

What does a customer service manager do?

As a customer service manager, your job is to train the rest of the customer service staff and help develop their skills. You may help them learn how to greet customers, how to assist customers with problems, and how to remain professional when dealing with demanding customers. As a manager, your job also includes helping meet customer satisfaction targets, improving customer loyalty, and supporting the actions of the sales departments. Customer service managers often make recommendations for improving performance and work with the human resources department to hire employees and make decisions on disciplinary matters. You also provide direct customer service during staffing shortages or times of unusually high call volume.

What are the most commonly searched types of Customer Service jobs in Altus, OK?

The most popular types of Customer Service jobs in Altus, OK are:

What job categories do people searching Customer Service Manager jobs in Altus, OK look for?

The top searched job categories for Customer Service Manager jobs in Altus, OK are:

What cities near Altus, OK are hiring for Customer Service Manager jobs?

Cities near Altus, OK with the most Customer Service Manager job openings:

Infographic showing various Customer Service Manager job openings in Altus, OK as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,400 per year, or $24.7 per hour.

Residential Sales & Service Manager

Syntrio Solutions LLC

Vernon, TX โ€ข On-site

Full-time

Posted 24 days ago


Job description

The Residential Sales & Service Manager is responsible for leading Syntrio's Residential Sales & Service Team to achieve sales growth, customer retention, and exceptional customer experiences. This role provides day-to-day leadership, coaching, performance management, and accountability for team revenue goals while ensuring every team member is trained and expected to contribute to sales results.
Working closely with the Chief Revenue Officer, the manager will help develop team goals, performance metrics, and revenue objectives, then lead the team in successfully achieving those targets.


Essential Responsibilities:


  Sales Leadership

  • Partner with the Chief Revenue Officer to develop sales, revenue, retention, and customer experience goals.
  • Communicate goals and expectations to the team and drive accountability for results.
  • Coach and develop team members to improve sales performance, productivity, and customer engagement.
  • Ensure every customer interaction includes opportunities to retain, upgrade, or acquire services.
  • Monitor team performance and take corrective action when goals are not being achieved.

   

   Customer Experience

  • Lead a customer-first culture focused on responsiveness, professionalism, and problem resolution.
  • Ensure exceptional service is delivered across all customer touchpoints.
  • Resolve escalated customer concerns and identify opportunities for process improvements.
  • Monitor customer satisfaction and retention performance.


   Team Management

  • Recruit, train, coach, and develop Residential Sales & Service Representatives.
  • Conduct regular team meetings, one-on-one coaching sessions, and performance reviews.
  • Manage scheduling, attendance, productivity, and employee development.
  • Create a culture of accountability, teamwork, and continuous improvement.


   Performance and Reporting

  • Partner with the Chief Revenue Officer to establish measurable team and individual performance metrics.
  • Monitor key performance indicators including revenue attainment, new customer acquisition, service upgrades, customer retention, customer satisfaction, and employee productivity.
  • Provide regular reporting and recommendations to leadership.



Qualifications: 

  • Minimum 3 years of leadership experience in sales, customer service, telecommunications, or a related field.
  • Proven ability to lead teams and achieve revenue goals.
  • Strong coaching, communication, and problem-solving skills.
  • Experience working with CRM and performance reporting tools.
  • Telecommunications or broadband industry experience preferred.


Success in this Role:

A successful Residential Sales & Service Manager will build a high-performing, sales-focused service team that consistently exceeds revenue goals, delivers exceptional customer experiences, and contributes to Syntrio's long-term growth.